10AM - 7PM
36 Fenn Rd, Newington“Matt and Jesse were fantastic. Phone broke late afternoon, they had me up and running quickly, completely understood my needs . Very knowledgeable, I'm a regular customer now!!
Donna P”
“Absolutely great. Whenever I've needed anything serviced Bernie or John or Greg are here that day or the next. I've been a customer over two decades. Too quality equipment. Top quality staff. Top quality service.”
“I had an issue with an eSim activation that was pretty tricky. Aiden was very helpful. He really wanted to help me. He spoke to the tmobile tech support and the issue was resolved.”
“Great store, love my shopping experiences for the most part. Had a helpful interaction with staff in the dressing room.
Have sometimes experienced long wait times at customer service but recently these appear to have improved remarkably.
Unfortunately my check out experience was less than desirable due to the Team Lead attempting to expedite check out. It was handled in a manner that created chaos & stress and led to my order being completed wrong because she was rushing.”
“just to let everyone know be very carefull about getting into any kind of contract with these people, because if you tell them only one year on something they will do a renewal with out your permission and screw everything up on you and then you have to go through a whole big dance just to get the charge taken off of your bill. overall they do have a lot of cool stuff but please be very carefull when dealing with them and there geek squad dept as well.”
“I visited the Verizon store on the Berlin Turnpike in Newington, CT and was very fortunate to have Leticia assist me as she usually spends more time at the Verizon store at Westfarms. She was great! She was personable, professional, knowledgeable and got the job done in an efficient manner. My new Verizon iphone that I purchased online would not operate properly as the sim card that it came with did not function and I needed a new one. Leticia patiently and efficiently diagnosed the issue and resolved it. She worked with my for about 45 minutes to make sure all issues were resolved. Now that is excellent customer service! Thank you Leticia!”
“What a fabulous experience with Blaine he is so kind and helpful explaining my new device showed me a lot of great features and set it up exactly the way that!I love coming here because of him!”
“Everyone makes mistakes, it's human nature. When a company recognizes a mistake and then bends-over-backwards to take ownership of it and try to make things right is all you can ask.”
Open 24 hours
461 New Britain Ave, Newington“Though I came here for work today, it actually wasn't as bad as I was expecting it to be. The employee that was here today was really nice and they had food that looked really delicious. Would try to come back here another time if I can”
Open 24 hours
337 Willard Ave, Newington“Walked in, said I want the best apple watch and I'll be on my way. Some really nice guy helped me, I forget his name, and I was in and out. It was lovely.”
“The pharmacy department is amazing! The main pharmacist always tries to help you. He helped me so much fix a medication problem. They want to help the customers! Excellent location!”
“I came in to compare some TV’s, Dean offered to give me a hand and covered my questions and request exceptionally well. I was able to get my research done while at the store and was able to go home with my new tv without a hitch. Thank you!”