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May 2023 by Junk A.
where do I start? The bottle guy with the bad leg is the worse employee and seems to assume he's invincible. Management needs to put him in his place but I don't think that's going to happen. He's just overall rude seems that he may have some issues, even though that's not an excuse.Today, I go to the deli and there's some new chick there smh. I ask for 10 slices of this meat (pointing directly at it). She saying I don't know which one, you gotta say the whole name (and of course it's a name no one can pronounce, but that's not the issue). I'm practically banging my finger on the dang glass, it was unbelievable. I thought she was joking or I was being pranked. After no movement from her while I stood there shocked. I walked away without any cold cuts smh. I continued shopping for my other items, I then headed back to see if there was another butcher there and happen to run into a guy and I asked if he was the store manager, he said yes. I then explained the situation to him, he told me to come on over and he'll handle it. By this time the rude butcher girl was nowhere to be found and one of the original ladies was there to serve me, pleasant as can be as usual. Thanks to the manager, he saved the day cause they almost lost a loyal customer. I'm still in total disbelief. normally they'll tell you the deals, name the brands etc. This girl had no clue if I could read or pronounce words properly ... all while I'm pointing at exactly what I wantEd. incredible, I'm having second thoughts
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May 2023 by Jacob B.
That store is really nostalgic which isn't really a surprise considering I used to go to Price Chopper when they had a location in Vernon and it had that interior decor before that store closed down a while ago.A lot of items are expensive such as Dr. Pepper Strawberries & Cream soda. You can buy those at Big Y for cheaper prices. ShopRite overall has even greater rate of lower prices on most of everything that they sell here.Moldy pasta sauce in an aisle?!? One can expect to see anything moldy on a food anywhere in a store on occasion but who cares.Pharmacy permanently closed down cuz I saw it totally covered and no pharmacy signs so that's not good for those who had prescriptions here.Otherwise, things went alright with purchase and customer service.
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December 2021 by Vince P.
I gave a great rating for simply the purpose of how well one of the "check out" ladies held her head together just a few hours ago New Year's Eve 12:00 PM.Two very Loud and VERY BLOND women were literally in her face, screaming at the older and shorter cashier demanding to see name and ID for reasons unknown. A gentleman and I attempted to de-escalate the verbal assault on the cashier by turning our head in the direction of the yelling and asking the women to tone down the volume of their voices and asking what the big deal was?The cashier who in my opinion held it together although thoroughly embarrassed, shaking and to the point of tears still concentrated on her task at hand and ignored the insults and pushed on with her job in spite of the continued attacks spewed on her. I shop at the store infrequently as well as other stores however I have never witnessed such hatred and vulgarity as I saw and heard today.The two customers behaved in a manner that is consistent with a "Do not fly list'.If they had such a huge beef with the cashier, they could have simply resolved the conflict with customer service. The indigenous stress that this lady went thru could have negative health effects and I would feel terrible if I did not bring this to the attention of management.I hope this situation is investigated and if necessary, mandates are in place and enforced for this type of extremist behavior by the two women.
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December 2020 by Karla D.
The produce is always horrible & spoiled almost all the time. Their meat selection sucks. Some grocery items that they used to sell, end up not being sold anymore & I've purchased numerous items that were spoiled and/or moldy. I don't understand why they can't get it right!
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September 2020 by Jimmy D.
Terrible experience. Was screamed at by an employee for apparently failing to follow the States unclear bottle return social distancing policy. Instead of explaining the policy the employee proceeded to scream and me and another person using the bottle return and throw his hands up in the air. I then spoke to the store manager and was told that he would address the situation. However it is safe to say I will never shop there again. I worked in a grocery store for over 5 years when I was in high school and college and would have never treated a customer that way. There are plenty of nice grocery stores in the area that offer better service, prices and higher quality products.
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September 2020 by Emma A.
This is the worst grocery store in the world, and we will never go back. The proper bottle return policies are not posted and the employees are rude and scream at customers who are not even sure what the rules and policies are. The store managers do not even offer proper compensation in return for bad treatment. Don't waste your time! Also, there is no one in this store ever, because it's unpopular, and their self checkout machines suck.
