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February 2024 by Melanie Collett
I wrote a review a 2 days ago and now it seems to have disappeared. I went in and bought 3 products. My friend was checking out and I decided I didn't need one of the products. I went to return the product and was told they needed to call a manager. They called the manager on the phone and they decided I couldn't return the item. Keep in mind I never left the store and had only had the item for a few minutes. I was told it was store policy. There were not posted signs telling shoppers what their return policy was. Prices are not displayed and it was strange that they needed to call a manager about a return. Something is shady about this store.
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September 2023 by Chantel Montes
Love the layout of the newington store! Easy to get to, love staying and chatting with the crew a bit. Customer service is above and beyond. Staff is knowledgeable and if they don’t know an answer they’ll take the time to do some research! 10/10 recommend!
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July 2023 by Julie C.
Every time I go in I get a smile and friendly service. Always helpful and don't feel rushed. Very clean and organized.
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June 2023 by Thomas Madelli
Love the newington location! Such a comfy vibe when you walk in, from the layout to the music playing. Store always smells good. Staff is extremely knowledgeable and friendly. Lila always has patience when I don’t understand something and takes the time to explain it!
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May 2023 by Jonny Band
Love the layout of the Newington artisan! It’s a chill vibe, store always smells great. Lilah goes above and beyond for me always. Rob and chloe always keep me entertained when I come in. Even the new associate Caleb is super helpful and welcoming. Def check this location out!
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May 2023 by Michelle Sylvestre
Great location, welcoming and cozy atmosphere, friendly staff. Lilah has great attention to detail and always has a smile on her face.
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April 2023 by Rondell Copeland
Great service, and the guy knows his stuff . My first vape for a substitute when I can't smoke my cigars.
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November 2022 by Alanna C.
I recently switched to Artisan and Roberto has been very helpful and friendly every time! He is very knowledgeable of their products and has answers for all my questions. I'll definitely be sticking with Artisan.
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October 2022 by dave ryskoswski
Come through, Pat’s vernacular on the subjects of nicotine is second to none. Great staff and wonderfully managed shop. Much love!
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September 2022 by Thomas Walton
Probably the worst selection I have seen in a vape shop, it looks bare and the prices are crazy
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August 2022 by Michael StPeter
Best vapeshop I've been too.. Very professional. They always have what I need.. Check them out
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June 2022 by Breanna Adkins
Carlos was very informative and helpful. His personality/energy makes you want to shop there again.
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April 2022 by Angelo Dejesus
Outstanding workers especially when it comes to Carlos. Excellent service and excellent prices
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March 2022 by Jerrell Starling
I'm thankful that when times get rough this is the only spot that has my coils ( crown IV) ... Carlos is great and they always keep a clean set up! Check em' out!
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March 2022 by Erich Obermeier
I've never been to Artisan until today and I will definitely be coming back. The customer service provided was outstanding. Nicole listened to what it was I needed, rather than what I thought I needed, and made the perfect recommendation. I cannot say enough positive things about this experience. I am extremely happy with my purchase.
