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December 2023 by Chris LaCava
Brad and his team are always professional. Their customer service is second to none. I highly recommend them to anyone looking for a great knowledgeable jeweler.
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December 2023 by Holly Mullins
Took my daughter there for a birthday ring, the customer service was outstanding!Personnel attention, knowledge and a great selection of products and prices, something for everyone!
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July 2023 by Christine Damon
My experience with Robertson Jewelers was absolutely wonderful! My girlfriend and I went to Robertsons to purchase a small gift for a mutual friend of ours. We happen to arrive before the doors were opened to the public. Upon arriving Brad the owner of Robertson Jewelers greeted us and happily let us into the store to shop. We left smiling with a gift wrapped box tied with a pretty bow. Our friend loved the gift! Thank you Robertson Jewelers!
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July 2023 by Jack Sterne
20/10 — as always, fantastic service from the best in the business. So glad. I got my engagement and wedding rings here!
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June 2023 by Kit Hawkins
I am a long time customer of Robertsons Jewelry Store. I recently brought a very delicate necklace (which had been in my family since the 1940s) to Brad to see if it could be repaired. He made a couple of suggestions and we discussed how he would be restoring it. It turned out beautifully and my family and I were so pleased and appreciative that Brad was able to perfectly restore this sentimental piece of jewelry,Brad is a wonderfully talented and skilled jeweler. He and his staff are experienced, very knowledgeable and professional. They are patient and listen to me, and all their customers, to be able to create beautiful new wearable art or to be able to repair family heirlooms! I have been shopping at Robertsons for over twenty years and know I can trust his abilities and workmanship, because I know he loves what he does and he cares about each of his customers and friends. I always recommend Brad and his superb staff to all my friends. We are very fortunate to have Robertsons Jewelery Store with Brad and his staff, in New Milford, CT, providing tangible elegance and beauty to everyone who enters his remarkable store! Thanks, Brad, and best wishes, -K. Hawkins
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May 2023 by Michelle Duffany
Beautiful jewelry and always excellent customer service. A pleasure shopping at Robertsons jewelers.
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March 2023 by Kelley K.
I don't even live in CT anymore but if you want the best jewelry store it's worth a trip even from RI! I needed a repair to my beautiful engagement ring and knew I wanted the original jeweler to do the job. The owner, Brad is the rare breed these days who actually puts the customer first. The shop is lovely and my husband and I made a couple of additional purchases upon picking up my repaired ring. No pressure--just lovely conversation and thorough knowledge of fine jewelry. Thank you, Brad!Kelley Kinnicutt
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December 2022 by S C
I always have a great experience when using Robertson Jewelers, I have purchased new jewelry from them as well as having items repaired and rings resized. They provide wonderful knowledgeable friendly service, their prices are reasonable and the quality excellent!
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October 2022 by AWSNM Secretary
The other day I was on Bank Street and remembered that my broken bracelet was in my purse. I stopped in and expected to drop it off. Brad looked at it, fixed it, put it on my arm and I am so happy to be wearing it again. Thank you Robertson's. Always a pleasure to do business with you.
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October 2022 by Matthew Schwam
The selection, sophisticated taste level and incredible staff at Robertson’s makes them the go to Jeweler in Connecticut.
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August 2022 by Pat Gullett
My opal ring lost a stone and I hoped they might be able to replace it for me. Not only did they find the perfect match, but they discovered the main central stone was cracked, and asked if I wanted that replaced too. I did! They did a beautiful job on a sentimental ring that can now go on to create more wonderful memories! I’m thrilled.
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August 2022 by Sandy Schupper
I live in Brookfield which is close to new Milford so I went to Robertson‘s jewelers at 2 Bank St. in new Milford Connecticut to have some links removed from a Seikowatch.Robertsons is having a 50% off sale on Seiko watches and they also carry what they call “ Lab produced“ diamonds. I’m not talking about cubic zirconia. Robertsons told me that lab produced diamonds have exactly the same chemical composition optical characteristics and hardness as conventionally mined diamonds. So perhaps if you’re in the area you want to stop by and take a look at what a lab produced diamond looks like and you can compare it to the conventionally mined diamonds in their store .Anyway, they quickly properly adjusted the links on my Seiko watch for proper fit and charged me only $20. If the watch had been purchased from them they would be no charge for the sizing adjustment.Their service was quick, friendly and efficient.I can recommend them and if I need any other jewelry or watches or watch repair, I will be sure to check with them first
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October 2021 by Andrew B
Unbelievable service and quality of the employees and jewelry. Why settle for a large commercial branch at the mall and settle for “jewelers” who really don’t know the trade. This place is extremely accommodating and they can offer everything and anything you are looking for. They are extremely knowledgeable and can easily accommodate any budget you may have. It’s about time I found a store who are master of there trade and treat people as a fellow human being and not just another number. Way to go Robertson’s. I will certainly be coming back.
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October 2021 by Sheila Rushka
I have been working with Robertson jewelers and their designer Brian for over 20 years after my mother passed I took a lot of her gems and stones and jewelry to create new luxe for my children and my children’s children. I would never choose anyone else to create a legacy piece with other than Robertsons Brian is so very gifted and they always support collaboration.
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September 2021 by Kevin Hourahan
My fiancée and I have nothing but wonderful things to say about Robertson’s. I bought her engagement ring there last year and just this past weekend, we bought our wedding bands from them. Brad found a ring that matched her engagement perfectly which is exactly what we were looking for. He was extremely knowledgeable, friendly, and professional throughout the entire process. I can not recommend Robertson’s enough.
