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December 2023 by Anonymous
I don't see how this store is still open staff is rude when you ask them a question can never pick my meds up whenever I go there pharmacy is always closed place has a weird smell in it when you walk in I'm definitely gonna take my business somewhere else an will tell friends an family not to go there this Walgreens needs to close
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December 2023 by Anonymous Anonymous
I don't see how this store is still open staff is rude when you ask them a question can never pick my meds up whenever I go there pharmacy is always closed place has a weird smell in it when you walk in I'm definitely gonna take my business somewhere else an will tell friends an family not to go there this Walgreens needs to close
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September 2023 by Garrett Ross
Terrible customer service and manager straight up lied about my visa gift card which is missing 4 numbers. So I called visa which had no luck because they need the card number. Well guess what? Same manager who sold me the broke card told me when I called about it that I could return it to the store. When I got there the old lady at the register said I couldn’t. So I asked for the manager which of course was the girl who sold it. She refused to help was very rude and then took my receipt into some back room and came back and said she got through on the same number but they will just replace the card in a day or two. Well guess what? She lied again! There was no option for this and when the finally got through to customer service at visa and told them of the situation, I now must take pictures of my receipt, the card, my id, and other packaging of the visa gift card and they will need to be both sides and faxed or emailed to some random email and ALSO it will take 30-60 business day. Yea, shout out to the worst manager of the year @ Grace.P.S. I am escalating this to cooperate to file complaints against the two employees who were rude and lied both on the phone and in person.
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November 2022 by Jason Amarillo
Pharmacy staff is seriously the most unprofessional individuals I ever met. Do not fill your prescriptions here they got unprofessional attitudes. Manager death stares at you and is not right mentally.
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November 2022 by Timothy Johnson
Do not get your medications filled here pharmacy staff and manager very hostile.
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November 2022 by Susan B.
Had an appointment for a flu shot and Just spent over an hour waiting! Checked in and were completely forgotten about! When we went to the counter no one apologized or acknowledged our wait! Then to top it off they didn't realize they don't carry the shot I needed! Still no apology and no shot! Ugh!
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October 2022 by Jennifer Harris
Walgreens was in good shape towards stocking up.They have a lot of nice items . Some cheap, cheaper, expensive, and I think I was surprised to see that. Don't know if they change. Their environment was clean as well. Parking spot available also I see drive through.
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August 2022 by K K
Will no longer shop or fill prescriptions here as contraceptive products may not be sold at the discretion of the staff. Will be going to CVS in the future!
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July 2022 by Chris C
This place is a joke. Pharmacy is only open 10:00 to 6:00 Monday through Friday. That is useless. So I transferred my prescriptions to Walmart across the street and Walgreens screwed that up too. They only transferred one of my two prescriptions. Do New Milford a favor and close this location.
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July 2022 by BorossAngkor
Definitely the worse pharmacy ever! The pharmacist staffs servicing you there are awful, seems like the laziest kind of people you ever met.. They can’t seem to fills prescription on a timely manner.
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July 2022 by Ellen D.
Absolutely the WORST pharmacy I have ever gone to!!!! Totally unreliable. Fake nice service that marks rudeness I had my doctor order 3 standard prescriptions well in advance of a surgery the only had one. Would not guarantee that I would have both in time for the surgery. They told me I should find my own
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May 2022 by Robert T.
Limited and inconvenient pharmacy hours, pharmacy closes for lunch like it's Thanksgiving Day, consistently poor communication even as I am standing right there at the counter. I have had enough need for pharmacy services to finally make it inconvenient enough to switch and go somewhere else.would give one star but I have learned that Yelp is more likely to cancel my review if I do so.
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May 2022 by Tim D.
The pharmacy is NEVER open! They close at 6:00 every weekday and are not open on weekends. I just left work early to get here before 6. I walked in at 5:45 and the pharmacy is shuttered. I've had it. I'm changing to another pharmacy.
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March 2022 by M. A.
Pharmacy can't even be bothered to correct their operating hours on their own website. And even when they are open, I've driven over, on multiple occasions, only to find out they don't have my Rx ready. To add insult to injury, they keep calling me to refill prescriptions I no longer need even after I've asked them to stop.I will report them to my Rx insurers with whom they have a contract.
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February 2022 by jeshumbris
Worst run pharmacy I've ever used. Stay away! Pharmacy hours are only 10-6 M-F, no weekends. Oh and they're closed for lunch. Hours are wrong on Google. Manager had attitude and claims he can't get them updated. I literally feel like I'm never going to use Walgreens again after this experience. Horrible.