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July 2023 by Carol Webb
In and out in 10 min great!!!
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March 2023 by Nancy Grogan-Ehat
Despite being a walk-in client with "hide-and-seek veins", service was very quick and efficient. My phlebotomist Gil, is excellent at her job and genuinely warm and funny which made the experience all the more pleasant.
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December 2022 by Emily Hersch
This is the best location to get your blood taken! I’ve had trouble getting my blood drawn at a couple of different doctors offices and this is the only place I trust to do it! Clean offices, professional staff, and quick service if you have an appointment in advance! Couldn’t recommend it more!
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August 2022 by Brittany F.
This place always gets me right in and out. I don't think I've ever had to wait more than a few minutes. Unlike the one I used to go to back home in California, these guys get the job done fast.
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July 2022 by Andrew Izzo
I needed blood work for my annual physical. This quest is the closest to my house. Very convenient for me. Parking in the front. I was in and out in about six minutes. That includes the time it took to update my insurance. I don’t think I’ve ever had a better experience when getting blood drawn. I would highly suggest making an appointment. They took me inside as soon as I signed in. The people with walkins were still waiting when I came out.
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July 2022 by Andrew I.
I needed blood work for my annual physical. This quest is the closest to my house. Very convenient for me. Parking in the front. I was in and out in about six minutes. That includes the time it took to update my insurance. I don't think I've ever had a better experience when getting blood taken. I would highly suggest making an appointment. They took me inside as soon as I signed in. The people with walkins were still waiting when I came out.
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June 2022 by ziqa ullah
The older lady she is worst. rude and it seems like she hates her job, do not know anything about customer’s service
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May 2022 by Rachel C.
Absolutely awful experience. I went online to the Quest website and booked a Covid test. I answered all the questions and indicated that I had symptoms and they gave me an appointment. I showed up to the appointment to be told that I would not be seen because I have symptoms. I was told to go to Urgent care. Why would you book an appointment with someone and then not let them into the appointment?
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May 2022 by Tessa_lee_k
If I could put zero stars that’s what I would give this place. Very unprofessional, I had an appointment for 11:45 arrived right on time. Tv screen told me I would wait 3 min but thst turned into 30 minutes. This was for a glucose test and has to be taken exactly an hour after you drink the glucose drink. I knocked on the door 3 different times to get someone’s attention no one came out. After 30 min the women finally came out and asked if I had an appointment and if it was time sensitive so she obviously saw I was there. I now have to redo my glucose test but Also have to wait a week because it can’t be done twice in one week. So thanks to quest diagnostics I have to find another day to do this with my busy schedule. DO NOT GO HERE! WORST PLACE EVER
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March 2022 by SHARAT ALEX
Never bill the insurance appropriately.
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January 2022 by Robert Grahame
My son & I went to Quest Diagnostics in New Milford CT to have lab work done for two separate Drs. We went around 3:00pm as walk-ins, no Quest appointment. We were taken in immediately by Karla & Michelle who were extremely courteous and professional. We were in and out in less than 10minutes. I HIGHLY RECOMMEND this place.
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October 2021 by Kaitlyn Studley-DeVizio
They’re always ridiculously slow even when you have an appointment, but a week ago I had an appointment and waited for over an hour after my appointment time with my two year old. Watching the screen, they were even taking walk ins before me. When the girl came out to get her next patient I told her to please take me off the list. I wasn’t rude, I told her it’s been over an hour and I had to get my son home. A few days ago I get a BILL emailed to me for that visit. I contacted customer service that I did not have any blood work done that day and I was not paying for this. They never replied, but they resent the bill. This place really needs to get their stuff together, this is not the first issue I have had with them, but it was a big enough issue to make me never go back.
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October 2021 by Kerri T.
So awful. My son went to the doctor sick, needed a strap and mono test. Went to quest a New Milford and was told it was a three hour wait to put his name in and they would text him. He did not get a text and went back at 3 o'clock sat in a chair until 3:50 PM. He was the only one in the office and they came out and said no more walkins when they close at 4 o'clock. I find this disgusting, discouraging and totally unacceptable. Is this what's happening in our healthcare system.To also say no one ever answers the phone. This is not how we wanna treat our sick. Maybe we should pay attention more as a country.
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May 2021 by Justin Conner
Still waiting on priority testing for over a week. Slowest center I have dealt with!
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February 2021 by Better Days Rescue
VERY RUDE and not helpful! I will use a different lab from now on. I have had 3 bad experiences at this place.
