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February 2024 by Laurie Clark
Great customer service, I appreciate that the most. Thank you Bob for helping me out with my order.
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February 2024 by Baruch Epstein
We ordered a J2 cushion- the kind we’ve been using for decades. What arrived was some fake or defective version- way more soft and yielding than it’s supposed to be. Caused my wife pain and discomfort right before the winter vacation.Update: the issue remains unresolved. The company tries to make us pay for every step involved, our request to be put in contact with the manager has not been met, no hint of offers of compensation.
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February 2024 by Julia North
I ordered some sugar free frozen popsicles with electrocytes from MedicalEShop. They continuously said the item was back ordered. Finally in November, ‘23 (after I ordered in August, 23), they told me they could not get this item and asked me if I wanted a refund. I said yes, and to refund it to PayPal. They instead sent the refund to a debit card that had been compromised so my bank had closed that card and issued a new debit card. Well, the refund went to LaLa Land. They say they sent it but my bank has no record of it at all. As of 1/27/24 They keep saying they sent the refund but I’ve yet to receive it. If this company doesn’t have what you want to order in stock then don’t order it!
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February 2024 by Hannah
I sincerely appreciate the lengths that Bob S. went to resolve the issues we had with my order. The customer service was amazing and I will certainly be purchasing future equipment from this company! Thank you!
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January 2024 by Monna Van Dale
Test strips were delivered in a timely manner, in good shape and with a 2025 expiration date. Very pleased.
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December 2023 by Geoff Pyle
I came here to Medicaleshop Inc because of Matt Rife. 5 stars to both!
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October 2023 by Fatih Alkan
It was a great shopping experience. With correct communication, I purchased a product that is not available everywhere. It arrived faster than expected and nothing was missing. I advise.
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September 2023 by Julia Kidd
My husband and I purchased a trotter stroller for our handicapped daughter. Prior to the purchase I called and spoke with a sales rep to explain my daughter's situation. I was very detailed in my explanation and was told by the rep what size etc. I needed to purchase. We received the stroller and my daughter did not fit in it. I requested a RMA for the item a was charged a restocking fee for an item I was assured would fit her. Upon receipt of the RMA email I printed the information and took it with me to ship it back (another cost I incurred). A few days later I received an email stating I had shipped it to the wrong place and would be charged even more money for them to forward it on. Keep in mind I shipped it to the address on the email I was given the RMA. So in the end I am getting back around half of what I paid for an expensive item that I had received confirmation from the company would work. This has been a horrible company to deal with! It's bad enough to have to spend out such substantial amounts of money for medical equipment only to have to pay for all these other things that are truly not my fault!
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September 2023 by Joy Mora
First time I ordered from them was 9/13/2023. I received my order the very next day, 9/14/2023. I am very happy with this company.
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July 2023 by Migkol Kolmig
Really, really, an awesome and persevering work to get the package come to destiny. Very kind people all of them
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March 2023 by Margaret Schmidt
It was very easy to order, and my friend, a violin player, is much more comfortable in rehearsals now with her support pillow to sit on. She loves it!
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March 2023 by Robert T
I am a return customer, and Medicaleshop, Inc. always has my products in stock, and I always recieve my order on or before the scheduled delivery date. The prices are good, and te service is great.
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March 2023 by Patrick Chase
Disappointing that product photos might not actually be of the desired product. That requires ordering one as a sample before proceeding with a final order.
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March 2023 by Pam Covington
Product came quickly and is exactly what I ordered. I ordered through Amazon prime.
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December 2022 by Melisa Debbink
Excellent service!!! I received my order within 72hrs of putting my order in. I will definitely be a returning customer once we need more supplies. Thank you!
