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March 2024 by Sallie Stevens
The salesperson ( Tom) at this New Milford store was knowledgeable and patient. He was not pushy and answered all questions .He has a great personality; Tom is a people person and has a great sense of humor!
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February 2024 by Carla Frechette
I had a very pleasant experience checking out the mattresses and found several that seemed like they would work for me. Laurie was very helpful, answered all my questions, and help me narrow down my choices to one that would probably suit me best. I can't wait to get my new mattress and try it out!
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January 2024 by Momma Wheels
Kevin was a great salesperson. He was very down to earth and extremely knowledgeable about the mattresses. We would recommend Matress Firm to our family and friends. Thank you Kevin.
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January 2024 by Stephen Herman
Friendly and extremely knowledgeable. A superb rep for your company
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January 2024 by Tanya Wills
Terrific customer service!
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January 2024 by Emma Santolupo
Found exactly what I was looking for, and very quickly, thanks to the help of Kevin. Not only that but I was able to get a delivery slot days from now.
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December 2023 by Susan
We had a great time with Laura, she was very thorough in helping us get the best firmness for our new mattress. We can’t wait to get it!
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December 2023 by Karen Elizabeth Hylwa
I purchased 2 mattresses, box springs and frames from Laurie at your New Milford store. She asked me many questions to determine what beds would be best for me. She also explained why she thought I should purchase a particular mattress and box spring. I appreciated her knowledge, professionalism and personal concern regarding my purchase.
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October 2023 by Karen Williams
Jennifer Clark was my sales lady. She was great sold me a wonderful mattress that is very comfortable.I stayed in it from the time I made it up till this morning, no problems with my back unlike the Summer Rose I got that hurt my back. I'm very very happy thank you Jennifer.
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October 2023 by Andrea Torres
I loved it and will return to buy another one! My good service was fast and I would like to take other people!! Soon the price and quality, very good experience ????
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September 2023 by Nicholas Collins
Fantastic customer service. They where supper helpful.learned alot of things I didn't know before going to get a bed.
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September 2023 by Sue Campbell
My mattress buying experience at Mattress Firm was wonderful...and my salesperson, Laurie, was the best...knowledgeable and friendly...a seasoned pro! She helped me hone in right away on the best mattress to suit my needs! And the quality of Mattress Firm's mattresses is excellent. All this...and a great Labor Day sale to boot! I couldn't be happier and look forward to many nights of great sleep! Thanks Laurie!
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August 2023 by Toni Morson
Laurie was great. Professional and knowledgeable. The guys who delivered were professional.We slept on our new mattress for 60 days, realized it was too soft and exchanged for a medium comfort with no issues.
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August 2023 by Gary Bates
Very very nice shopping experience with Laurie. Listened to all my questions and concerns and pointed me to the best choices for me. I'm a repeat customer and will be again.
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June 2023 by Linda Ess
Great service. Laurie walked me through all the details in what mattress would be best for my aching back. Getting it this Thursday. The whole process was easy.