AutoZone in New Milford, CT, on Danbury Rd is known for its friendly and helpful staff and clean, organized store environment. Customers appreciate the store’s willingness to go beyond basic service, with staff members assisting in installing batteries and replacing license plate holders, even during late hours. The team, including Jeff, Chris, and Rich, is recognized for providing excellent customer service, often offering extra help and making the shopping experience smooth and pleasant. The store maintains a clean parking lot and walkways, even after snowfalls, demonstrating their attention to safety and convenience. Customers who faced difficulties at other stores found AutoZone to be a reliable and friendly alternative, with knowledgeable staff who make the process easy and stress-free. Overall, AutoZone Danbury Rd is a trusted retailer for auto parts and accessories, known for its great service and customer care, making it a preferred choice for local drivers.
I visited the store on Thursday afternoon to Purchase a battery for my RAV4. The staff was amazing They helped with the installation and were extremely patient and friendly! I strongly recommend them…especially for folks like me with limited knowledge of auto mechanics.
September 2023
Jeff, Chris and rich were the best. I came in almost at closing time to change a headlight and they did not hesitate to give me the best customer service ever. Jeff went the extra mile tonight for me. Would definely recommend if they are there. I will be a returning customer.
February 2023
I came in for a simple problem: to replace my old and broken license plate holder. The guy behind the counter was even nice enough to install it for me since mine was hanging on by one screw and I didn’t have a screwdriver in the car. I don’t see old-school customer service like that anymore. Well done and thanks AutoZone.
