Quest Diagnostics New London Bank Street

Medical Labs
Hours: Quest Diagnostics on Bank Street in New London offers a range of lab testing services, including COVID-19 antibody tests (by appointment), blood and urine tests, drug screens for DOT and non-DOT purposes, pediatric specialty testing, hair drug tests, glucose tolerance tests, and wellness programs. The location is open on Saturdays from 7 AM to 11 AM, making it convenient for many patients. The facility maintains a clean and sterile environment, though some visitors noted a lack of warmth due to electronic check-in systems and no receptionist. Staff members are generally helpful and friendly, with several reviews praising specific employees for their kindness, professionalism, and patience. For example, one technician apologized for wait times, and a phlebotomist was commended for being great. Many visitors appreciate the smooth appointment process, the helpfulness of staff, and the quick, efficient service. Some reviews mention policies regarding VA services and hours, but overall, the clinic provides positive experiences and reliable care.

1. New London, Connecticut