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July 2024 by Katie Smith
Save yourself the time and DO NOT go to this location. After being a loyal customer and using the same phone for 4 years I went in to ask an employee for help with upgrading. I was told that the most affordable option would be a Nokia Flip Phone for $130. Ridiculous!
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May 2024 by Alex Ruiz
I came in as a new customer I was the only there looking to sign up. The person attending me ignored me and proceeded with the next person that walked in I left came back and tried to see if his coworker which was on his phone would help me. Nope so I started getting frustrated and then I got some attention.
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May 2024 by Jelani Williams
Luis was awesome helped me get my phone up and running and making sure everything was retrieved. Also helped bring my bill down when he noticed I was paying too much something I didn't even think of. Greatly appreciated.
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March 2024 by Charles Alevras
5 years never a problem ,,,,,,,,,,,,
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February 2024 by Charles Fletcher
Got busy, but i needed a new phone, the employees were great.
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October 2023 by Luis Calle
The internet on my cell phone is very bad and I have called a lot and gone to the store and I have no solution. I think I am going to change operators.
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September 2023 by M B
The person who helped me was Dan. He went above and beyond to help me find the perfect phone. I was very impressed with his customer service ,knowledge and the phone he recommended.
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August 2023 by Zita Demedeiros
They promptly helped my brother with his phone .Nice job gentleman's.
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July 2023 by jorge malave
The service that the employee Luis gave me was excellent. I had a bad experience and Luis resolved it with good service, so he has 5 close
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April 2023 by Cindy E
We've been going here for years. I love this company and the rates they offer. The staff are very knowledgeable and always give me the best rate.
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April 2023 by Abdo Abdo
Soo bad doesn't care about costumer
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February 2023 by Martha Sligh
Will not give a bad review so therefore I will not speak of this place I think they had a bad day, because I was told everybody was very nice. That's why I went I am not a client
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January 2023 by Amy Swan
I have been a metro customer for a long time and there is a reason for that. The customer service is amazing and the prices are the best. Highly recommend going in and talking to anyone working there. The staff knows their stuff
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November 2022 by TROY CASEY
Take way to long2 to 3 hrs per customer. Kid seems very smart just slow or rude.
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November 2022 by Sarah Heikkinen
I just went in to switch my phone over and while my service switch went okay, I am leaving this review because I was made to feel quite unwelcome. I visited during regular operating hours, and the service I requested I knew would be quick and simple, it took less than ten minutes. When I came in there were three carts for trash outside the door blocking it, so I do understand they might have had a chore they were trying to do. However as a retail manager and employee myself, I know that the trash is not prioritized over company business with clientele.During my time, I was working with Ruby while another gentleman waited for her to finish my phone switch. What should not have been a big deal was made to be one, as I was interrupted multiple times, had to listen while Ruby apologized to her coworker for me being in there causing a potential delay in him leaving or doing the trash, and heavy sighs while they tried transferring my phone over. My partner even asked part way through what time they normally close, she said 8 pm. It was just past 6 pm.I am sorry but you do not treat customers like they are a burden while they are transacting business in your store. The service was quick and prompt but the professionalism was not appropriate by any means.
