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October 2023 by Jenn Smith
John M. has helped organize several family wakes and funerals for our loved ones. Over the years, I have witnessed his understanding, patient, kind, friendly, helpful and genuine character during our times of great need. Thank you John, you do things right.
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March 2021 by Serenity Semple
Wonderful service, fantastic staff, and just an overall great experience considering the circumstances. I really felt at ease choosing this Impelliteri-Malia when we were making final arrangements; especially compared to other local options. One thing I extremely appreciated was their care and dedication to the services. There were other places that tried to nickle/dime my family during this tough time and I-M Funeral Home did not do that at all. If you're ever looking for the best funeral home in CT; look no further!
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March 2019 by Dave T
First and foremost I would like to thank the entire staff at the funeral home for their professionalism, punctuality, and their genuine care they had for my family. Not once did we feel ignored or alone . My brother's service , a Navy veteran, was handled with the utmost respect. John and his daughter said "not to worry about a thing. That they will take care of everything". And it was. They were so gracious and courteous that it felt like they were family especially when John ferried my brother to New York, Calverton Military cemetery and personally met me there. I was greeted with kindness and a strong handshake. With heavy hearts, my family and I personally thank you for your genuine concern in meeting our needs. You guys were awesome. The Torren Family
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March 2016 by Eileen Hanes
I just lost my grandmother on Friday 2/5/16 at 4am. John Malia came personally to the Nursing Home and picked up my grandmother when we were ready. He then called me to tell me that everything would be taken care of and not worry about a thing. He was right. During such a difficult time he was there for us 100%. I didn't have to do anything. He even volunteered to pick up her clothes and other things from our house. We live 40 minutes away. I can't tell you what comfort I had knowing that John Malia and his staff were taking care of everything. This past Monday was the wake and funeral and we had a pretty big snowstorm. That did not stop them from making everything perfect. He even went and picked up our Priest who couldn't drive in the snow.When we walked in, we seen all the things that I brought to display to remember my granny was placed beautifully. My grandmother looked like what I had remembered before she had fallen ill. She looked at peace and absolutely beautiful. You can honestly tell that he not only loves what he does but takes extra special care to make sure everyone involved is happy and comforted. My family and I were also driven to and from everywhere we needed to by his son. A very polite and thoughtful man.Thank you so much for your great work and dedication for making such a sad day become a very peaceful one for myself and family.Eileen Hanes
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February 2016 by Eileen H.
I just lost my grandmother on Friday 2/5/16 at 4am. John Malia came personally to the Nursing Home and picked up my grandmother when we were ready. He then called me to tell me that everything would be taken care of and not worry about a thing. He was right. During such a difficult time he was there for us 100%. I didn't have to do anything. He even volunteered to pick up her clothes and other things from our house. We live 40 minutes away. I can't tell you what comfort I had knowing that John Malia and his staff were taking care of everything. This past Monday was the wake and funeral and we had a pretty big snowstorm. That did not stop them from making everything perfect. He even went and picked up our Priest who couldn't drive in the snow. When we walked in, we seen all the things that I brought to display to remember my granny was placed beautifully. My grandmother looked like what I had remembered before she had fallen ill. She looked at peace and absolutely beautiful. You can honestly tell that he not only loves what he does but takes extra special care to make sure everyone involved is happy and comforted. My family and I were also driven to and from everywhere we needed to by his son. A very polite and thoughtful man. Thank you so much for your great work and dedication for making such a sad day become a very peaceful one for myself and family. Eileen Hanes
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September 2015 by Tiffany J.
Let's start off by saying our mother died suddenly in March of 2015. We went here because our brother knew this man as well as our mother. Thinking back to the first day of sitting down with him, he knew she was having a autopsy done, they went and picked up our mother without the autopsy being done, we selected the casket, and everything else that was needed. Flower price for the top of the casket was absolutely ridiculous , so we ordered it from a local florist which was half the cost. We set up calling hours , we're told that we had a hour by ourselves with our mother before people would arrive, I was the last sibling out of 4 to arrive I walked into my oldest sister on the ground because she was not prepared to see our mother in her casket as soon as she walked into the hallway. Our mother knew many people in the community, during the calling hours people were turned away from the staff at this funeral home. I noticed that our mother had no jewelry on her hands . We had everything labeled to what jewelry goes where. During the calling hours John put items on our mother but somehow "lost a ring" I was told by friends and family that the staff was extremely rude to them. The next day.....us 4 children were picked up in a limo ..what a awful ride, in some old beat up car. Our mother was brought to St Joseph church for services . Our mothers service at the church was absolutely beautiful something that she for sure would of loved. At the end as our cousins wife was signing the Ave Maria the funeral director stepped in and started to roll our mother out of the church my oldest sister put her hand out and said NO! he said time! Are you serious ? Not only during the calling hours were going on . At the end this man pulled all 4 of us aside and had us sign the bill.....like really?! A week later....because we were checking our mothers obituary online to see the guest book .. we noticed that her obituary was changed...John the director CHANGED IT!!!!! PLEASE do yourself a favor and DO NOT USE THIS FUNERAL HOME!!!!!!!!!
