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January 2022 by Ahyan Panjwani
Great store with an awesome and extensive collection of gift ideas. The store manager is a very friendly person (she gave some advice when I asked, not pushy).
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October 2020 by Kelley Auringer
This is a delightful store with lovely items of all sorts—jewelry, scarves, toys, holiday items, cards, soaps and lotions. . . Everything your heart desires. I can always find the perfect gift and things that I can’t resist. If you are in New Haven or in Madison you must stop in.
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December 2019 by Corey Díaz
I've been a customer of Walker Loden for approximately 5+ years now and I'm always pleased with the merchandise i.e., jewelry including the marcasite jewelry, antiques and the array of artsy items especially the Parisian items which are a fav.; what I'm NOT pleased with however is the lack of professional and customer service - there's an older gentleman with glasses 'who is no gentleman' and is ALWAYS rude, when inquiring about an item, the return policy, asking for gift wrapping, etc. he's always snippy, unpleasant and grumpy...Attributes that are NOT feasible in a retail setting. Today, (12/24/19 - Christmas Eve) for instance I walked in to get a few last minute Christmas gifts and immediately was presented with a negative aura which disappointed my overall shopping experience - not even a welcoming greet when walking in and/or a hello, maybe even a Happy Holidays but, NO NOTHING?! I spent over a $100+ today even with the disservice and I must say I am not pleased with the disregard and unprofessional rudeness. I purchased a collectable snowglobe $60+ and an expensive pair of 18k Gold Crystal earrings and all-in-all the entire experience was much to be desired....The worker didn't know where the packaging was for the snowglobe, when asking if he could call the other store for help and/or any sort of direction that would aide in finding the packaging he caught an attitude and stated that he doesn't work at the store often "every time I've shopped at this store he's present", when asking for gift wrapping he looked at me as if I said something foreign and refused to wrap except to give me a flimsy cheap cardboard box for gold jewelry. I asked for a bag with the logo of the store so that the person I'm presenting the gift to would know the name of the store for future references and that too was an issue!? This is unacceptable and ridiculous at anytime, but especially around the Holidays. The only time he was agreeable was when he was taking my money - bad customer service!!!!! ???I'm only offering 3 stars to represent the merchandise....I do hope the owner reaches out because I'm not pleased at all especially after spending so much money!!
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April 2019 by Quatre Foils
Excellent.
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October 2018 by Desiree D.
I am walking distance to this store and working here for so many years I am upset that I recently decided to walk in and haven't been before. It is a great local small business with quite the selection. They have so many beautiful gift ideas for women and men alike, and they have a n excellent selection of "local Connecticut" items as well. They even have those Pop Up cards that were featured on Shark Tank- cute little idea for a special occasion like a wedding. The staff is always polite and courteous- the woman who works there is so pleasant. They also will gift wrap as well. A definite place to check out if you need a gift idea and you are in the area. So cute.
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September 2018 by Geoff Landon
Strolled into this place while looking for something to do during my jury duty lunch. Eclectic collection of things with a nice little selection of jewelry. Lady behind the counter was very sweet and steered me towards some earrings for my girlfriend.
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September 2016 by William W.
Great eclectic shop with furniture, collectables, and small gifts. The staff is friendly and the prices are reasonable. Given the relatively small inventory, come in with an open mind.
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June 2015 by Amy A.
Charming items for sale, attentive salesman. Found a charming Asian soup bowl with a pink bunny. Love Love Love
