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February 2024 by Alice Paniagua
They don't even pick up the phone I said let me see if they once pick up and nope an hour and 45 minutes and nothing they kept picking up and putting me on hold. BAD SERVICE EVER!
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January 2024 by Loren Purcell
Wouldn’t recommend them for prescriptions. No one answers phone calls in the pharmacy and over 4 hours to fill a script
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December 2023 by Sven Rainey
My prescription was transferred from the Rite Aid that closed this fall. After trying for 2 days to call to get info and speak with someone about how to get my prescription refilled (they have different code numbers from Rite Aid) I waited on hold for 30 minutes. When it was my turn I heard someone pick up the phone and slam it to hang up. Customer service at its worst when the employees hide from customers.
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January 2023 by Tashia F.
If I could give ZERO stars I would. Horrible service pharmacy and store I placed an order for same day delivery. They sent a text saying sorry my order is delayed no contact at all for 2 and a half hours. Called them of course I get the back and forth no one would pick up in the photo department (they handle the orders). Unbelievable! I had to call the number listed for issues to get my order cancelled oh and that was after the store hung up on the Customer Rep who was trying to help me. Unbelievable and appalled. You need to do better!
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December 2022 by Justice 4 all
My mother has been having nothing but problems using Walmart Pharmacy in New Haven, Ct at 87 Foxon St. They continually give her issues with her prescriptions where they won’t tell her which of her medications are filled when specifically asked. She has had so many problems she told them she wanted her prescriptions transferred to a different location which they blatantly ignored! Then when she tried having a prescription called into the new Walgreens location she wanted to use she was never told the New Haven office had the order sitting there. Long story short I went with my elderly mom to pick up her blood pressure medication which she hasn’t been able to take for 4 days and when she was finally told by the new pharmacy it was sitting to be picked up at the previous location. So we get all the want to the New Haven location and get in line to only be told by the general store manager pictured in this complaint that the pharmacy was closing due to sickness. There were 5 other customers in line and when I explained how this was an emergency and my mother needed to get her blood pressure pill the general manager did NOT CARE!!!! I’m guessing his name may have been Roble by the pic I took but told him if something were to happen I would personally be holding him and Walgreens liable. He still didn’t care! He was not empathetic, nor showed any remorse to that fact that my mother could have a heart emergency without her medication. When I saw there was 1 person behind the counter I inquired and said you mean knowing this medication is for a heart condition and knowing your pharmacy was neglectful in getting her prescription to her in time that you’re not willing to allow her to get her med with the other 5 customers his answer was “No because there could also be someone else who comes in also!” This general manager does NOT belong manager and should be fired IMMEDIATELY for risking the health and well being of a customer on heart medications.I was so upset when I left the store I immediately contacted the North Haven Walgreens pharmacy and spoke to the pharmacist on an urgent basis. He without hesitation transferred (all) my moms prescription and not just the heart medication she needed. We immediately went to that pharmacy to pick it up.I will be leaving reviews and sharing this info all over social media due to the continued and constant incompetence and risk not only the New Haven pharmacy put my mother at but also the general manager of the store who did NOT care if a patient lost their life!
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December 2022 by Michaël Hudetz
Every time I go here I wait about 20+ minutes even if there is just one car ahead of me. I don’t know what the deal is. They also never fill my prescriptions fully, only partially.
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December 2022 by John S.
Attempted to transfer my prescriptions here. I thought it would be easy and convenient. On Monday 12/19 Went in around 11 and tried to have the scripts transferred. Went back at 6pm, pharmacy said the other pharmacy wasn't picking up the phone, and told me to call them myself. So, I did. The Pharmacist there then told me I had to call them again. I talked to H at the place I was transferring from. She informed me she was transferring them immediately. I called Walgreens on 12/20 around 11 am and was told they had no record of any transfer. I went down to the other pharmacy, they said they had already transferred the prescriptions to Walgreens. i went back down to Walgreens who now said they were "confused" what I wanted. I spent 30 minutes there and no one would explain what was going on. Finally, I had to leave My Wife Now does not have her medications, and we have to call the doctor to send the RX to another pharmacy because Walgreens Lost them. I am never going to Walgreens Pharmacy again. The Front end I have no problem with.
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October 2022 by Racquel Cassandra Herrera
Walgreens is a hot mess now a day. No drive through, lines are extremely long inside, they don’t answer. I’m on the phone right this minute sine 5:15, I was told they are 3 or more customers ahead of me, then it’s 2 callers ahead of me for the part 30 minutes, it’s now 5:55pm they are closing at 6. Evidently, there are no callers they just not picking up the phone, I guess they are saying if my call was IMPORTANT I would have gone in person instead. Time to transfer my prescription to another pharmacy??
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September 2022 by Janet Mitchell
Very trash service..I have been waiting for four days for my medication that they didn’t have and had to order. Then I’m sitting on hold for 20+ mins, mind you they just opened so I’m pretty sure there’s not that many people calling, still no answer. I’m most certainly going to a differ pharmacy and I would love to know who to report this pharmacy to.
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August 2022 by Elizabeth Alier
Walgreens’s pharmacy on Foxon Blvd has the worst service ever! They have no drive thru anymore, hard to get a hold of a pharmacist there, they don’t answer the phone most of the time. The line to pick up prescription is LONG!! I switched to CVS!
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June 2022 by Barbara Santomassimo DeMaio
horrible location. I sent my husband to pickup 2 prescriptions that were expensive. I found manufacturer coupons on line for 10.00 each. they did not run them through. ended up paying 185.00. I will be there 9am tomorrow morning. unacceptable. spent 1.5 hrs holding for them yesterday
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October 2021 by Mercedes Rivera
I have had great experience with this pharmacy located on Foxon Rd and Eastern St in New Haven, Ct.
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March 2021 by Edward Aschettino
Love walgreens
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November 2020 by Kurtis Kearney
Worst location in Connecticut they play god with your prescriptions and have very little knowledge of their patients they just fill scripts without consulting or questioning the patient on the prescribed meds then they hold up your much needed meds because they dont do their do diligence I have to switch pharmacies these pharmacist dont know what their doing I can't say they suck because that'll be a compliment.
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July 2020 by Rose Grass
I was happy they had an extension cord but the woman working was straight rude to me. I felt very unwelcome. I guess it worked because I won't be back.
