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August 2023 by Rebecka Hoffman
They are amazing. Took such compassionate care when I had to put down my dog of 18.5 years. They entire staff also went ABOVE AND BEYOND when my other dog was attacked. stayed late on a Friday!!! We recently switched to a different vet because we moved but genuinely considered commuting...
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April 2023 by Lauren Mallet
Had our first appointment last week. The staff was super friendly and very conservative with treatment which i appreciate. Too many vets push unnecessary expensive testing!
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April 2023 by Leah Fry
Wonderful. We’ve worked with both Dr. Weston and Dr. Kaufman, and they and their staff are empathetic, thoughtful, and professional. So glad they’re in our neighborhood.
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February 2023 by Susan Parke
Great care for animals. Kind, compassionate staff.
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January 2023 by Samantha Talmadge
Tremendous compassion and kindness. They really try to be supportive and honest and they've been wonderful.
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November 2022 by Genevieve Chase
We have an amazing vet clinic where we are from, so I may be coming from unrealistic expectations. We recently moved and are looking for a new vet.Making an appt with VAW was easy enough. I was glad they had an appt within two weeks, unlike other places. They charge a deposit (I believe it's the full cost of a checkup) upfront for the service, which I reluctantly agreed to because I have a disability and can be forgetful and subjected to migraines.On the day of the appt, I felt one coming on, so I took some meds and took a nap, hoping I wouldn't have to cancel because it was already within the 24-hour cancellation, and my pup needed this appt. I overslept and called to let them know and reschedule. They didn't mention the $70 fee on this call.At the next appt, they did charge me for the missed appt. I was told that unless you call a couple of hours or more ahead of time with a reason that meets their exception, you'll be charged... So know that going in.Regarding the appt, again, with my disability and being worried about my puppers, I was anxious and stressed. I don't blame the staff for not understanding as it takes an experienced person to deal with stressed customers. Rather than allay the stress, they added to it.The person that saw my pup, I assume, was a vet. It felt like more of an appt with a vet tech. Though they were friendlier than everyone we'd met up to that point. When going for regular checkups, etc., I don't mind meeting with a vet tech; however, when I'm going in for an eye issue, I prefer meeting with the vet.The person we met said they needed to seek an opinion from the vet (or owner?) and a vet specializing in eye issues and did get back to me promptly.Overall, it wasn't a great experience, and we won't be going back.Also, no military discounts.
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November 2022 by Will Waite
Friendly and helpful, they take good car of my dogs. Charges double the online price of mu dogs medication. I don't mind a surcharge, but that seems excecive.
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September 2022 by H R
Are you being over charged ? Afraid that your Dog would be treated badly,not sure if you would get the perfect cut you want your pet to have. Please believe me when i say i do not know these ppl to lie for them But if you wanna make you pet happy because you love em bring them here asap And save money at the same time and be sure to tell your family or friends to bring their pet here too because you love them. Everyone needs love and you will love this place too. Trust me
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August 2022 by Darnell Caple
We're able to answer all my questions concerning my two cats
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June 2022 by Kellie Kellz
Fantastic Vet. My fur baby loves all the staff.
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May 2022 by Sierra A.
I have been taking my pets here for 7 years and never had a bad experience. The doctors and staff are kind and friendly and have provided both of my dogs with amazing care. They are a small practice, which I find more comfortable than large ones as they really get to know you and your pet.
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April 2022 by Richard Castillo
Very professional staff! They are extremely helpful and care deeply for your pets just as much as you do. Keep doing what you guys are doing!
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February 2022 by Kiera Keene
I can't complain. My Ginger has been going here almost 3 yrs. Which I think she is due for something...... Ginger had puppies a few months back and they got their first check-ups and shots here, and I love how thorough and patient they were checking each puppy taking there time ad not rushing through to check all 6.I would recommend as I have a few time when I get asked where do I go.
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November 2021 by Caiden Santiago
My mom passed away the day before I had to bring my dog for her visit and week later I get a invoice for a missed visit fee so I called and spoke with Debbie who is always very rude to me. She explained the owner will have look over it and make that decision. Days later the Owner email me and asked that I no longer use their services and to find another vet. I have the email to prove it how insensitive can you be. But yet I see people praise them they are definitely not who they say they are they pick and choose who they want to be nice to.
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November 2021 by Catherine Cho
It seems like the staff is praised by most of these reviews except a few so I wish I knew why some are treated so unkindly.I rarely write reviews but after the first unprofessional encounter, I gave the staff the benefit of the doubt and came back for a second visit to find myself in the same situation. Some people can have a bad day, which I understand. For the first visit, one of the staff members explained the vaccines required and the list is extensive for a first puppy visit. As the Vet walked in, I couldn't remember the names of all of them and as I accidentally asked what a particular one was, the assisting staff member gave an obvious grunt and sigh of annoyance. The rest of the visit was cold and unkind in the same manner. I did not feel welcome and walked out feeling very guilted.The staff is unkind and the bill was expensive. More so than what I have seen elsewhere. I will not be returning to this office even if it means I drive out further somewhere else. Seems like there are other great options in the area, which makes me hopeful that I can find an office I can trust.
