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August 2023 by Claire Rapoza
The mechanic was extremely helpful. I'm sorry I just can't remember his name.
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May 2023 by Natalia Issaeva
Best mechanic in town. Rich and his team are skilled, trustworthy, professional and efficient. I will never take my car elsewhere!
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October 2022 by Cameron Ecay
This place is seriously the best. As someone with not a lot of (good) experience with shops, rich is fantastic. I know that I won’t get screwed over, he’s honest and tells you straight up what needs to get done and what could wait if you’re short on funds (like most of us.) and it’s affordable! I got a quote elsewhere for hundreds of $ more than what Tripps charged me. I always recommend them to whoever needs work done.
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August 2022 by Crystal Fernandez
This is a small family owned business. This is not a shop where you can expect to walk in and have you car serviced and returned to you same day. However, Rich and Anthony are kind and honest and super professional and most importantly AFFORDABLE. My recommendation would be to schedule your appointments in advance and make alternate transportation plans. It's worth it!
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January 2022 by dawn herring
I use Tripp's Auto for my car's repairs. I am pleased with Rich's honesty, knowledge, and fair pricing.
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January 2022 by Christina Roma
Rich is the best. He is very patient and always takes time to explain what issues my car is having. Instead of trying to make money off of anything(especially as a woman), he always gives an honest opinion and leaves it up to me to make the final decision. He even once took my car for a drive(with me) at 7:30 AM and explained what was happening as he was driving. I appreciated that he fit me in before work when he didn't have to! He is always flexible. I will not go anywhere else!
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August 2021 by Fran B.
Tripp's is definitely the spot to take your car if you are in the New Haven area! It does get wicked busy, so I recommend calling ahead if you are planning to bring your car in. I brought my 1994 Toyota Previa into the shop with a cooling issue and I was able to get a diagnosis in a day and got my car back in two days. They really give it to you straight and honest. The prices are really incredible for the high quality work that is provided. Also, the owner is a big fan of Steely Dan so that's always something that I look for in a mechanic. I would highly recommend you take your cars here because you surely won't regret it.
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August 2021 by Tony Clarke
I have been using these guys for over 20 years. Pete, Dianne, and Fran were family. Now Rich is running the business , the professionalism and courtesy still continues.
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July 2021 by Matthew George
Tripps service is the greatest place in the world
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May 2021 by Terrance Miller
Great service and he didn't try to upsell my wife with a bunch of needed but unnecessary repairs considering the age and mileage on the vehicle.
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April 2021 by Honey Blue
Nice staff, reasonable price for a part replacement. It`s a small place located in a busy area so it can be hard getting in and out depending on where you're coming from/trying to go, but if you've got a short wait for a fix there're a lot of cafes and shops in walking distance and a park across the street, a quiet library.. all of which are really nice.
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March 2021 by Chelsea L
Rich was very patient and professional, he took his time to explain in detail what issues he found with my car's cylinders and explained in terms I understood unlike most other places that rush through explanations with extremely technical terms I don't really understand as I'm not car-savvy. Very fairly priced and quick, I will definitely be using his services in the future. Thank you!
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February 2021 by Tiffany Thompson
Rich is very helpful and thorough.
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January 2021 by Robert Hada
Been taking my car there for years, Rich is very friendly and has always taken of our cars at a reasonable price.
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October 2020 by Seth Pond
Honest people doing honest work. It's hard to find a business you trust sometimes.
