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August 2024 by Mubarak Alhatim
Really bad
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May 2024 by Thomas Pergee
I had a stripped stud on my wheel lock on my Mercedes…no one would even attempt to get it out…I don’t even want to say how much Mercedes wanted to remove it let alone they wouldn’t get me in for a week! Not only did tire doctor get me in the same day…they removed it without even a scratch on my rim but cost efficient as well to say the least!! Appreciate you guys!
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May 2024 by Brittnay Marra
Came in to get a tire changed and was told I needed the bolts for my lug nuts replaced. The technicians were able to fit me in quickly with great customer service. The service was not only fast but also at a great price. I will definitely return for my future tire needs.
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May 2024 by Ernest J
They provide great service.
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May 2024 by Flower Jackson
Five star mechanics .They fix anything .air plane. ?????? Mechanics ever.day....best.
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March 2024 by Shaniece Randolph
Went to get a tire plugged & it was flat the next day! Instead of saying get a new tire they plugged it just to get the money ! Went back for a refund & got NOTHING but attitude.. Highly wouldn’t recommend! Just get new tires ppl !
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March 2024 by Kay Nelson
DO NOT GO HERE FOR YOUR USED TIRES OR YOU WILL BE RIGHT BACK THE NEXT DAY.. TIRES ARE COMPLETELY GARBAGE!
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January 2024 by Trini SKS
I had got a flat tire this morning just dropped off my daughter to school and I was just about to drop off my son to the daycare and my tire just popped I was 5 minutes away thank gGOD ...it was 8 am had to get to work at 9 am got there at 915 Omg u saved me today Hector thank u Sooooo much..ur da best ????????????????
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December 2023 by Andre (DJ Dre)
Title: Horrendous Experience at Tire Doctor in West Haven, CT
Rating: ★☆☆☆☆
My experience with Tire Doctor in West Haven, CT, can only be described as a complete nightmare. I wholeheartedly advise against using their services or recommending them to anyone seeking automotive repairs. The level of incompetence and disregard for customer satisfaction displayed by this establishment is truly astonishing.
To start with, I initially brought my vehicle to Tire Doctor to have my starter fixed. However, what should have been a relatively simple repair turned into a catastrophic ordeal. They informed me that my engine was locked or wouldn't turn over, leaving me with no choice but to agree to an engine swap. Little did I know that this decision would lead to months of frustration and disappointment.
The engine swap alone took an excruciatingly long time—over three months to be exact. The prolonged delay left me without my vehicle for an extended period, causing significant inconvenience and disruption to my daily life. It is inconceivable that Tire Doctor would subject their customers to such an unreasonable waiting period.
When I finally received my vehicle back, I discovered a litany of additional issues that were not present before. The air conditioning, which had been perfectly functional prior to their "repairs," was now completely broken. Moreover, loud and disturbing noises emanated from the tailpipe or exhaust, indicating that the work performed by Tire Doctor was of abysmal quality. It is clear that they lack the necessary expertise and attention to detail required to carry out any repair job competently.
Even worse, the check engine light remained stubbornly illuminated, despite assurances from Tire Doctor that it would be resolved. Their inability to rectify such a basic issue speaks volumes about their lack of professionalism and commitment to customer satisfaction.
The overall performance and feel of my vehicle have drastically deteriorated since Tire Doctor worked on it. It no longer runs smoothly, and the strange noises coming from under the hood are alarming. It is evident that their shoddy workmanship has had a detrimental impact on my vehicle's performance and reliability.
On top of everything, my radiator was leaking after the repairs were supposedly completed. When I confronted Tire Doctor about this issue, they callously dismissed it, claiming that it was simply due to the radiator's age. I find this explanation to be utterly unacceptable, as I had never experienced any radiator or coolant leaks prior to entrusting my vehicle to them. Their refusal to address the problem only further exemplifies their lack of accountability and commitment to customer satisfaction.
As if the litany of issues mentioned above wasn't enough, I also noticed oil spots on my garage floor after getting my vehicle back. When I raised this concern with Tire Doctor, they had the audacity to dismiss it as water from the supposed coolant leak. Their blatant disregard for my valid concerns and attempts to evade responsibility are nothing short of disgraceful.
In conclusion, I cannot stress enough how strongly I discourage anyone from seeking the services of Tire Doctor in West Haven, CT. From the misdiagnosis of my starter issue to the interminable engine swap, broken AC, loud noises, persistent check engine light, compromised vehicle performance, leaking radiator, and dismissive attitude towards customer concerns, my experience has been an absolute nightmare. Spare yourself the anguish and disappointment by avoiding Tire Doctor at all costs.
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November 2023 by Lauren Sky Craft an Design
I went to this place for the first time yesterday to get 4 brand new tire’s initially I was aggravated cause the worker who does the alignment Alberto leaves at 5 and I would of had to come back but I made it on time BJ was able to balance an mount them and Alberto did my alignment both were amazing and very good at there jobs the owner as well always nice always professional with the best prices in town and I have a mechanic of 10 years and I’m totally going to cheat on him with these guys I don’t let just anyone touch my baby he doesn’t like it but he likes these guys and I will be back in 2 weeks to get more work done and Joey drives like he’s brand new at 10 years old AyeThank You Guys
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August 2023 by Black Angel
Thanks Dave!
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August 2023 by Irma Graham
Get fresh USED
Half the price
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August 2023 by Luis Lopez
Horrible customer service skills especially over the phone.
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August 2023 by Alexis Hines
Professional,courteous,service?
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August 2023 by Jessy Wright
PLEASE DONT EVER COME HERE !!! They’ll take your money and won’t do the job right at all !!Service: General repairs & maintenance
