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November 2022 by Tiffeny F.
Some of the staff made me uncomfortable hearing them talk about clients while there being serviced including myself and would leave you unattended to attend someone else one of the staff said to her coworker that was servicing a beautiful autistic young lady of you have a lot of patience like whatttttttttttttt ummmm
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September 2022 by Julissa G.
I got here with have down my back! I told the stylist Janet I wanted a long Bob and told her where I wanted my Bob to end when it was dry. My UNEV N Bob is by my freaking ears! Then she went to tell the owner that I didn't explain properly. But I am Puerto Rican and understand and speak Spanish VERY well so I Interjected. To which the owner very casually proceeds to tell me," well there is nothing we can do so let her finish drying it and we won't charge you". You won't charge me?!? That is the least of what you can begin to do you waste of a business owner! Nothing against Dominican hairdressers but if all u know how to do is dye blond, cut uneven bobs and do was and sets them say that! I wish I can give this horrible place negative 5 stars! Then the hairstylist says"oh I cut ur hair wet ". Like that was the freaking problem!!! No the problem is u suck! DONT COME HERE PEOPLE UNLESS U WANT DYED BLOND HAIR, UNEVEN BOBS OR QASH AND SET!
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August 2022 by Mireya H.
I started going this salon post Covid Lockdown but still during the Pandemic. I could not have been more satisfied! The owner, Roma, is unfailingly polite, professional and friendly. The salon is spacious, bright, clean and welcoming with multiple stylists. They are closed on Sundays and tend to be busy on the weekend (Fridays & Saturdays), however, I usually go early on a Saturday morning and I am always happy with the service. Janet is my preferred stylist but when she's not there, any of the other ladies are just as great!
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April 2022 by Tia G.
This Solan isn't for black natural hair. Their hair care products and styling techniques damages natural hair.
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July 2021 by Tarita H.
This is my first trip to a salon since before Covid. Pre-Covid I would be at the salon twice a month and I was very specific about who touched my hair and what it looked like. Sadly, my trusted hair salon did not survive Covid. I came to this place on the recommendation of a family member. I cannot say enough positive things about this place! Masks are required, the stylists all wear masks and gloves. When you enter your temperature and address are taken. The place is immaculately clean and they social distance. They will even politely remind people who enter without a mask to mask up. I appreciate this immensely! They have a number of hair washers and stylists so even when it's busy, time flies. Unfortunately they don't take reservations, so get there early and bring a book. I have found my new hair place, if you're in the market for one, definitely check out this place!
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October 2020 by Adana M.
My first time at Lopez was right before the COVID shut down on March 9th was such a great first experience..I had a horrible case of quarantine hair due to the shut downs !! LET ME TELL YOU GUYS,started going back in July ,my hair is back Roma/Janet takes her time to really care for my hair from treatments to perms,cuts & color ..My hair was breaking up & thinning out in the back prior to going in now it's healthier ,longer an has this luxurious bounce and volume ..Highly recommend this salon .
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July 2020 by Donald Thorpe II
great cuts family atmosphere, good vibes all around
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January 2020 by Doretha W.
I don't usually do reviews. I felt is was very important to share my experience about this salon on New Years Eve. I am an African woman who was very disgusted with the unprofessional service I received. I arrived at the salon a little after 3:00. As I walked through the door the owner said to me in a very nasty tone "I was about to lock the door in two minutes." I told her I called yesterday to see what time the salon was taking the last person for today and was told 5:00pm. She looked at me and said rudely, "we are short staff today!" I said ok, can I get my hair done? She said "yes!" The service I received was horrible. She put me under the dryer with the highest temperature. I had to ask one of the workers to turn it down because it was too hot. When she blew dried my hair she was jerking my head and not caring if the roots were straight. She wanted me to use a Keri Brazilian treatment in my hair, which I told her no, I have natural hair and worked hard to keep it that way. I waited until she finished with my hair to let her know I was dissatisfied with her service. She told me she was sick and tired. She did not seem to care and told me to go to another beauty parlor. I notice that she is very nice to the Spanish customers and rude to the African-American customers. The owner needs to learn how to treat African-American people due to the fact we are the majority of her customers. I will not be back. Worst service ever!
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November 2019 by Melinda E.
The customer service here is horrible. I understand that this is a Dominican hair salon but if you are going to run a business in a black neighborhood and all of your customers are BLACK there are some basics you need to know about BLACK natural hair. I was expecting the bare minimum from this establishment. I only get a blow out about once a year. When the hair stylist took a fine tooth comb to comb out and detangle my hair, I said to her excuse me do you have a wide tooth comb? She said no! So clearly I'm in pain and that natural hair that I worked so hard for is literally being ripped from my head. When she started blowing my hair out she was using a small brush and trying to blow the hair section out in one swoop instead of starting from the roots and working her way down. She clearly did not know what she was doing and she also didn't want me to see which is why she positioned me so I would not be facing the mirror. When I asked her if I could face the mirror and see like everyone else in the salon, she said no. So I turned my chair and she aggressively turned me back away from the mirror. I told her that I'm facing front and that's it, then she said to me you're SO STUPID! I immediately got up and went to another stylist to complin because there was no way I was going to be insulted on top of having someone who doesn't know how to do hair, do my hair. The owner of the salon did not even care about her employees behavior. I got no apologies or nothing.
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March 2019 by Iasiah Brown
very good at what they do this is the only shop I go to for a reason
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February 2019 by Daira Gonzalez
Awesome
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February 2019 by Taz Mania Lopez
luv to work here... nice family friendly shop
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August 2018 by Chelle D.
I went back y'all. I wanted to give an update. Went for a wash and set. Washed promptly. Set promptly. Very nice and I ever trusted nanny to trim my ends. I didn't mention my review because I wanted to really see if things improved and they have. I would definitely revisit after Saturday's visit.
