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August 2024 by Samantha Gorman
Meghan and team were wonderful. The workers were extremely friendly and installed our ac unit so quickly. We are very happy and highly recommend
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August 2024 by Jennifer Hartley
I reached out to Mechanical Heating and Air Conditioning for a quote on a major job at my home. Meghan responded to me promptly and suggested an upcoming day and time which I accepted. She also confirmed the day before. I took the morning off work, but unfortunately Booker did not arrive or call. 30 minutes after the appointment time, I reached out to Meghan who responded that Booker must be running behind schedule. An hour after the scheduled appointment, I told Meghan I needed to get to work and could not wait any longer. She was apologetic and courteous, and offered to reschedule; however I am planning to look for another company. Disappointed not to be able to support this local small business and I understand that things come up, but the lack of a call and the no-show did not give me confidence in this company.
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July 2024 by Karen R Brown
Meghan in Customer service is excellent. This was my first time using Mechanical Heating and Air Conditioning. My air conditioning was not working during the high temperatures in May and they came right out. The HVAC workers were courteous, and polite and didn’t leave until my air condition unit was working.
They even offered to take their boots off while coming into my home.
I highly recommend.
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May 2024 by Jenika James
My son was told he had an interview so I brought him. We came to interview on time but owner was 2 hours late. I should have known this wasn’t going to turn out right from how it all started. When owner arrived we stayed for almost 2 hours having a conversation with owner about company. He had my son fill out paperwork and told him he was hired for apprenticeship for company. My son was excited. A month went by we never heard from owner so we contacted him a few times and he never reached back out that was December it’s now April. He’s a small minority business with hope of excelling his business by getting contracts but yet giving false hope to young brown boys trying to succeed. I don’t trust him he took my sons social and never contacted him back. I would never recommend this company the owner is very unprofessional.
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January 2023 by Bill O'Brien
Courteous and caring staff for me as a new customer. I think it was Megan who answered the phone. I told her I had an emergency as my heating system was down. She said she’d call the technician about his availability.She called back and said Malik could come between 2 and 4 pm. He called me around 2 pm to confirm I was home and said he would be here in half an hour.Malik is courteous, knowledgeable and a pleasure to work with. He checked out the heating system and got it working again.Getting a company here on short notice that I had not used before was a home run. The fact that the office staff and Malik are professional and caring will guarantee I use Mechanical HVAC in the future and highly recommend them to others!Service: Heating system repair
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September 2022 by alex moncayo
Great service very helpful
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September 2022 by Ericka Mcneal
No response to inquiry or messages
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August 2022 by Hatam A
This was my first time using their services. I dealt with Meagan over the phone who was very courteous, nice, and efficient. Every time I needed to reach her, she was easily reachable and on top of things. She sent out Malik as the Service Technician. He was on time, super nice, knowledgable, thorough, careful, and considerate. I mention him by name, because he was really great. If all their technicians are of similar caliber and work-ethics, they are a great company. I will request Malik for my next service call.Service: A/C system maintenance
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May 2022 by Calgary and edmonton B.
Excellent on time and Courteous
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September 2021 by David Mcnally
Very professional and on time they explained everything Very well would highly recommend them
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September 2021 by Paul Rocha
As a Property Manager, we started working with Booker and his team for 7-8 months now and they are very professional, well presented to our tenants and reliable. Strongly recommend them.Services: Heating system maintenance
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May 2021 by Mihei P. (Mihei)
I saw all the bad reviews and I was skeptical about calling. Nobody else wanted to come because it was 4th of July and my AC broke down. They came within 1 hour and although we had to wait until Monday to get the parts to fix the ac, on Monday at 8 am he was here fixing the AC. I waited until today to do the review because I wanted to make sure he had done a good job. I have no complains at least to me his company was wonderful.Services: Heating system repair
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January 2021 by Andrea Flynn
We paid a diagnosis fee of $100. Then the company requested another $145 on arrival and refuse to look at the heating system without additional payment.The next company we used was professionaland repaired the issue in an hour, that was covered 100 percent by Total Protect.
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October 2020 by Delrita Davis
Raheem, was determined to get my air conditioner up and running. Even though the repair took multiple trips back and forth to fix and many hours he was very determined to get it right. With technicians like him this is one of the best respectable HVAC businesses around in southwestern CT. I would call on him anytime again to help me fix my hvac! From the dispatch to the technician. Very responsive group of people to work with. 5 stars
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September 2020 by Mihei P.
I saw all the bad reviews and I was skeptical about calling. Nobody else wanted to come because it was 4th of July and my AC broke down. They came within 1 hour and although we had to wait until Monday to get the parts to fix the ac, on Monday at 8 am he was here fixing the AC. I waited until today to do the review because I wanted to make sure he had done a good job. I have no complains at least to me his company was wonderful.