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August 2023 by latasha streater
I spent $2100 on this dresser set only for the draws to go off track and get stuck this is pitiful, I called to report the issue and was told there is nothing they could or would do because it’s no warranty on the furniture. They have very nice furniture appearance wise but it’s cheap. DO NOT WASTE YOUR TIME OR MONEY!!!!
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September 2022 by idelisse velez
This lisy doesnt have respect for nobody,only when she gets your money she shows oh so nice,after it she forgets about customer service, we need to do something about this theaf people, oh and on top of it she brings you home the furniture thats is on the showroom,even doe i asked before paying that i wanned new sofas and she saidoh we have two more in the warehouse...she definetly needs to go to school and have at least an associate degree in business management and take some anger management classes
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May 2022 by Tracey Mitchell
Beautiful furniture! Offers layaway (up to 1 year) if financing is not an option?. You will not be disappointed. Customer care is a priority at this furniture store.
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October 2021 by Joe Planeta
Pretty good furniture here
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September 2021 by Tia Jones
I have been purchasing furniture from Lisy’s since they first opened,I recently moved in January so decided to go there to furnish my new place because I’ve never had problems. My bed set came fast but the other beds and stuff was taking forever. Every time I called there was always the excuse of because of COVID or they would say that she wasn’t. My son bed slacks had broken and they came to”fix” it and it snapped in which it broke a piece of the footboard. They tried to say not more than one person should be on the bed(he sleeps in the bed by himself). After taking the boards it took them 2 months. They took a vacation and all. I called numerous of times and the other Spanish lady kept saying she don’t know what’s going on or nobody would answer the phone(it’s like they look at the caller ID and don’t answer) and it’s been times that Lisy would answer the phone pretending to be one of the other girls. I finally got a chance to get up there but she had left so I was told to come the next day. I walked in because I was given an appointment, she walked passed me as if I wasn’t there then when she did acknowledge me if was like I was bothering her from doing NOTHING. I told her she shouldn’t treat customers like that because I spent wayyyy too much money in this store over the years and recently when I could have easily went somewhere else. I try to support small businesses but I will not ever purchase anything else from her. Her attitude is HORRIBLE and she acts like people are beneath her. But what she fails to realize without people coming to her establishment she won’t have a business!!!!! AND I CONTACTED BBB and they couldn’t even get in contact with her smh. GOD DON’T LIKE UGLY AND KARMA IS REAL!!!! You don’t treat people like that
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September 2021 by Liz Aisha
I went to this store today 9/4/21 just looking to purchase a dinning room set and just walking in to this place I found the one I was looking for 5 piece dinning set but damn the price was almost $800 and that was not including taxes I guess the owner was there but no one even bother asking if we need it help left the store and am so grateful I did because that same dinning room set is on a web site and is not even $400 online will never be going back to this place again please any one looking to buy furniture do some research because this people buy way cheaper online and sell it way more expensive will never go back to this place again
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July 2021 by Krystal Rivera
I placed an order January 25th, I did not hear or got an answer from anyone at the location in 2 months. I took it upon myself to open a claim through my bank under the impression that I was being charged for items I wasn’t going to receive. When opening the claim, my bank notified the store of this action being taken against them, they decided to reach out and try to schedule a delivery that never took place once again. After a long and dreadful time of trying to get a hold of them and going back and forth they finally delivered my items incomplete. They brought everything except the mirror for my dresser which I knew for a fact i had purchased and signed for. Another 3 months went by and I reached out to the store after receiving a notice from my bank stating that the case was being closed due to the items being delivered. LIES they never brought me the mirror. I decided to go to the store about 2 weeks ago and spoke to Lisy. She stated she would speak to her delivery guys and reach out to me the following day and she never did. Now it’s 3 months later since the mirror situation so long story short I never got my entire order. They are SCAMMERS, once they get you in that door and get your money they forget about a thing called CUSTOMER SERVICE and completely disregard the fact that they have to follow up with paying customers and make sure they are being taken care of. They WILL NOT GET a penny out of me again and if I could stop anyone from going in and wasting money/time I would. (It is important that you are aware of these things when going into a facility like this. READ THE REVIEWS)
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June 2021 by Jose Rivera
Very unprofessional place , ones they get your money there customer service goes out the window. I usually read reviews before heading to a lotion in this case I did not take the time to due so and its been such. nightmare dealing with this people. They don't answer calls and only reach out when it is convenient for them to do so. Best pay a lot more and go else where then have to step back in this place AGAIN. Don't waste your time here.
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June 2021 by Alice Davis
She is not a nice person in person to me.like she doesn't want to be bothered with my kind. This happened to me more than once
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May 2021 by Carlos Burgos
love the hospitality and the way she tried to make my mom get what she was looking for
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May 2021 by Merryalis Aragon
Lissy is professional and friendly she trying to help everyone the furniture is high quality and beautiful thanks lizzy
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April 2021 by Lady Obando
If I can give this place a zero I would because they took our money and didn’t give us the whole bed frame and when my boyfriend called she caught a attitude and hung up on he’s face don’t buy from this place ever because it’s not worth it and she’s not professional she was always talking to other people when we got to the place and she was barely talking to us at all.
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March 2021 by Derek Quinones
Worse service ever!!! None professional with their work not to mention they broke my frame and glass statue while trying to bring things in. Also paying for furniture that hasn't even got delivered yet. Don't order from here take my word
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January 2021 by Roberto Pagan
Great place to shop for furniture.
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November 2020 by Phyllis's Natural Wellness Mind, Body, Soul
I purchased my entire apartment, the service was friendly, quick and the owner was so helpful in assisting with finding the furniture to meet my colors. I have and will refer others to this store.
