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February 2024 by Peter R.
I continue to watch Elliot hawk the wonders of the Jordan Sleep lab and it's gimmicky BridgeIT, This process is so irrelevant, The important consideration is whether the store stands behind its products, From our family's experience the answer is a resounding NO !. You are guided to the upper end of their price structure automatically. Our top of the line mattress failed within months and they seemed not to care whatsoever. Initially they offered a foam insert. Do you really want to purchase from this kind of a store? Go to a business that there only products are mattresses and tell Elliot and BridgeIT to get lost
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December 2023 by Pav W.
Huge showroom with so much to choose from. We bought brown leather reclining couches. The service was excellent. One salesperson helped us through the entire process. The couches are being paid for through a Jordan's credit card, which makes them affordable. The value is good and we're happy with the new couches, which are sturdy, firm and roomy. Jordan's is a great place to walk around and get ideas for refurnishing your home and adding decor. The ratio of salespeople to shoppers is high so there's always someone available to ask questions. I recommend visiting if you're in the market for new furniture.
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November 2023 by Kathleen G.
We spoke with Melissa from corporate and we were given a credit towards the purchase of new chairs. She was very helpful and professional. We now have 2 new chairs and the leather loveseat was taken away by Jordan's.
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October 2023 by Louis C.
Absolutely, the worst store I have ever dealt with. Just like many of the other reviews which I have read, this store sells a lot of junk and obviously doesn't stand behind it. My wife and I bought a sofa and loveseat which fell apart in less than a year. Initially they offered us an even exchange which we agreed to. Turns out that they no longer carried the sofa and loveseat. Then, they offered to give us a store credit if we found something else that we liked. Unfortunately, we couldn't find anything that suited us so we asked for our money back. Jordan's agreed to reimburse us for the sofa but charged us a "usage charge " for the loveseat (about $300). Funny, that if it was an even exchange there would be no "usage charge". On top of that ,they refused to give back the delivery fee on both pieces. I wish all of the unhappy customers would get together and file a class action suit against this junk store. If that doesn't happen, please continue to read all of the very negative reviews (notice that there are more and more almost daily). Do yourself a favor and avoid Jordan's Furniture at all cost!
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October 2023 by Timothy P.
I purchased a $3000.00 sectional couch from jordans and the materials have not lived up to what they pitch. I purchased the 5 year warranty which is crap, I filed many claims for the same issue and nothing was done ro rectify it. The seat cushions fall apart and also had a stain on the arm which the technician who came out said he would put us in for new couch which he did but the warranty company did not want to live up to their end of the warranty. So a recap...I bought a 3k couch which now has ripped cushions and stained couch arms which they won't cover. Horrible product, horrible customer service, do not reccomend jordans.
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October 2023 by Mike Ciufo (Mike)
My wife and I were early to go see my Dr in the area and decided to stop in they and we eye both blown away about how much stuff they had in there and how nice it was. It's all great products and they're reasonably priced they have over 28 show rooms i think the lady said we only had time to look at a few but we will be going back when we move in a couple months to get a new bedroom set and living room set. I highly recommend this place to anyone.
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October 2023 by Scott Coladarci
I was very impressed with the Sleep Lab process for choosing a mattress. Our associate was very knowledgeable and informative. He spent the time needed to support us in making the right decision. He also showed us mattresses in multiple price ranges and was never pushy. I highly recommend Jordan’s!!
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October 2023 by Sharon Struth
What a wonderful store! We went looking for a dining room set. Dan was a tremendous help in sorting through the choices and helping us select chairs to match. We will definitely return here for our future furniture needs.
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October 2023 by Katie G
I recently visited Jordan’s looking for a new sectional to replace our old one. I was helped by Dan who was extremely knowledgeable and patient with my selections. The process from start to finish was great and overall had a fantastic experience. He wasn’t aggressive at all and asked questions I didn’t even think of — like if I had any pictures of the floor plan. I really wasn’t thinking of purchasing that day but I’m so excited for my new sectional!
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October 2023 by Artur C.
Jordan's is hands down the best and should be the only place to purchase your furniture needs. My wife and I went to both Raymore & Flanagan and Ashley Furniture to shop for our new home. This includes every room since we got rid of all our furniture after the sale of our previous house. Raymore & Flanagan was on the level of the worst car sales experience that you can dig up. Almost bordering on criminal harassment from thier sales representatives. This was our go-to place for the past 15 years and we went back three times in two weeks just to make sure it wasn't us. The furniture quality is now subpar and the sales representatives just makes the place extremely undesirable. Ashley Furniture was a little bit better with the heavy handed sales technique as well as the furniture. Once we arrived at Jordan's the experience was night to day. The sales representatives are amazing. Nobody mugged us at the doors. We were able to shop at our leisure and able ask for help when we had questions or concerns. We got so lucky with the MVP sales representative of a lifetime, Michelle Johnson, who was so awesome that no words in the dictionary can do her justice. No matter what she gets paid, it isn't enough. She is extremely knowledgeable and an expert in her field. We will never go anywhere else again. Do yourself a favor and follow our lead.
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October 2023 by Joe R.
what a absolute joke this place is. my wife and I ordered a bed and cabinets that were in stock but we also ordered couches and a dinning room set, all in all a little over $10000. The dining room set and couches were promised to be at our new house in October sorta in the middle of October. so now we were told at the end of Novembe. my wife and I just bought a new house were they had to do a hard hit on our credit soon after that JORDAN'S also did a hard credit check to finance the furniture. Now we have to take another hit on our credit because we cancelled our order. Hopefully by the time thanksgiving comes we will have our new furniture in cause we usually host Thanksgiving. THANKS JORDANS FURNITURE FOR ABSOLUTELY NOTHING. YOU ABSOLUTELY SUCK AS A BUSINES. I will Be writing a review everyday so it bring down your review status just like you brought down my credit score by hard hitting it for absolutely nothin. YOU SUCK JORDANS
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September 2023 by Hannah J.
The quality of living room sofas and chairs was excellent. The prices were very competitive. Our sales man, Steven Lurie, was friendly, helpful, and knowledgeable. The delivery men, Wanderlei and Manuel were prompt, efficient, professional, and courteous. I highly recommend Jordans furniture, and will be back!
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September 2023 by Maria Melendez
The store is spectacular… absolutely beautiful and large with tons of choices for everyone. Everyone is very nice but my sales rep Sharon L. Was absolutely amazing, super friendly and extremely knowledgeable. I highly recommend Jordan’s Furniture store. Plan to go back for all my furniture needs. Great quality merchandise!!
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September 2023 by Chelsie Brzezicki
Went in looking for a new mattress, Charles helped me out during the experience. Mattress shopping can be a little overwhelming with all of the options. Charles was professional, patient, upfront, very informative and not pushy with trying to just make a sale. Took his time while I was trying to find the right mattress that met what I was looking for. I would highly recommend anyone that is looking for a new bed and ask for Charles, he definitely made the experience a little less stressful.
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September 2023 by Loren Thebodo
Jordan’s has the best customer service! Eric was wonderful and we had fun shopping for our new furniture. He was funny energetic patient and kind. I have shopped at various furniture stores but once I shopped at Jordan’s I won’t go anywhere else!
