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May 2024 by Arlene A.
Do NOT let Hands on Moving and Storage get their hands on anything you value in your home! They moved my daughter's entire home from CT to Florida. I was by her side throughout. Almost every piece of furniture was damaged, including custom sofas and beds. The upholstery was literally sliced and torn on several pieces. Nothing was properly wrapped. One lacquer piece was set on its side, unprotected, on a gravel drive. After extensive documentation their in-house claims department, who we were not allowed to speak with no matter how many times we tried, told her that her claim would not be covered! Fortunately we pursued this with the actual insurer and had our claim paid - in excess of $10,000! Again, NEVER let them get their hands on anything you value.
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February 2024 by Ava C.
I will give a better star, if they ever refund my 900.00..A red flag should have gone up, when they asked for a 900 deposit..Aprof. moving company does not take this kind of money up front... My movers from CT, never took a dime, until they delivered everything. They did not,Ike my bad review, and said if I re wripote it, they would send a cashiers check? when and if I do receive the refund, then I will give them a better review,,They had four months cancellation notice, and it was due ypto a serious illness..any good compantpy, would honor this, and return the refund..Am still waiting, so we shall see..Should not take four months for a refund.. Am very disappointed, as this is a huge sum of money, to wait this long.....As of now, I would not use them ever.. let's see what happens..
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December 2023 by Sydney A.
Moved me out of state so they picked up one day and delivered the next day. Booking was very easy - could do it all online and via email though when I did call I was able to speak to a human. They were on time. The price was very reasonable ESPECIALLY compared to the non local Companies that my job recommended that would have taken days to deliver my stuff. The guys worked hard and none of my stuff was broken or lost. They strapped my pictures and fragile Boxes in the truck and shrink wrapped my furniture.
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November 2023 by Michael Kachidurian ..
The 3 movers were competent and careful. However they had no supplies with them. No tape no shrink wrap they had dollies but nothing else. Just 3 guys in a car. They did a good job wrapping the pieces with the blankets and tape we provided. They moved the items into a pod for a cross country move. Have not opened the pod in the destination location yet as it is in route. I will comment again when we unpack the pod at it's final destination. Hope everything survived.
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November 2023 by Cindy W.
Very upsetting and disappointing experience. This was an entire home move. Walls, doors, wood floors damaged throughout the day in each house - The estimator quoted us an added fee for 2 large objects - the correct moving device was not brought on moving day - both items were damaged. Mattresses moved without any covering and delivered dirty! MANY pieces of wood and leather furniture not protected correctly resulting in damage on legs & corners. One leather couch was dropped on the lawn and placed in living room with damaged corner and dirt stuck underneath it with dirt left all over the floor! Very rough handling - items were being moved by one person when there should have been two. Terrible experience.
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November 2023 by Rosanna M.
Just finished my move using three guys from Hands On Moving and I was really happy with the service and care they provided. Also - they were quick but not so quick that anything broke. Very happy experience!
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October 2023 by kelly klein
We had a truly positive experience. They were on time, under budget, finished expediently (ahead of schedule) & were very cooperative to work with. If Marshall is still a head of one of their moving teams -- I (ESPECIALLY) HIGHLY RECOMMEND! They were also notably careful, experienced & moved a few very big things (a sleeper couch) that weren't part of the deal.Felt like they had the project well in hand, & worked around us really well as we did our part. We moved 2 years ago -- but was just reminded how they went above & beyond & that deserves a shout out!Oh, and Arleen (who would be your first point of contact) ROCKS!
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October 2023 by Lenore Consiglio
Honestly, I have never had a more professional move from the best crew ever !! On time, professional, courteous, and incredibly hard working. This flawless experience started with Arleen who is amazing! She arranged for the "fantastic four" to arrive for a move from one residence to another including moving items inside, outside and to a large storage trailer. They worked seamlessly together, in sync, wrapping, securing, and gently moving many cartons and large pieces of furniture. I can not express how grateful I am to Hands On Moving for making a very stressful time a pleasure and worry free in every aspect. My neighbors also expressed how impressed they were watching their seamless and efficient work. I will never use anyone else and I have and will continue to praise this company and recommend them to anyone I know. In addition to great work, this company transported my riding lawn mover, snow blower, and gas grill without the propane tank for a very reasonable cost. If you want removal and discard of items they do that too. One stop exceptional service for a very reasonable and fair cost. Save yourself worry and stress and call Hands On Moving.
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October 2023 by Olivia C
The most horrible moving experience I have ever had. We used hands on moving to move and store our things in between moving houses. The day our things were brought to our new house was a disaster. Half of the stuff delivered did not belong to us. The guys went back to the storage and returned again with not our things. 7 out of 8 dining room chairs came with broken legs. An antique table came broken in 2 pieces. We are missing multiple boxes and irreplaceable art work. Boxes that were marked fragile came looking like they were thrown with everything inside broken. I am absolutely heartbroken that my possessions were treated with such carelessness and the company does not want to take any responsibility for this.
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October 2023 by Zac Shannon
This is the only way to go. Everyone I worked with from the office to the guys who came to move were extremely professional, kind and courteous. I wouldn't hesitate to recommend them to anyone looking to move and Im happy I trusted.
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October 2023 by Zacary S
Amazing service. Everyone from the office to the truck is professional and hardworking. They moved a fish tank for me and were really courteous about ensuring they were doing it the safest way possible for both them and the tank.
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September 2023 by Lenore C
Honestly, I have never had a more professional move from the best crew ever !! On time, professional, courteous, and incredibly hard working. This flawless experience started with Arleen who is amazing! She arranged for the "fantastic four" to arrive for a move from one residence to another including moving items inside, outside and to a large storage trailer. They worked seamlessly together, in sync, wrapping, securing, and gently moving many cartons and large pieces of furniture. I can not express how grateful I am to Hands On Moving for making a very stressful time a pleasure and worry free in every aspect. My neighbors also expressed how impressed they were watching their seamless and efficient work. I will never use anyone else and I have and will continue to praise this company and recommend them to anyone I know. In addition to great work, this company transported my riding lawn mover, snow blower, and gas grill without the propane tank for a very reasonable cost. If you want removal and discard of items they do that too. One stop exceptional service for a very reasonable and fair cost. Save yourself worry and stress and call Hands On Moving.
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September 2023 by Isaac Smith
These movers were great to work with. Easy to get a hold of office staff and obtain a quote. Movers were professional, efficient, and friendly. Price was very reasonable and as-quoted. Highly recommend.
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August 2023 by Falon Richardson
From booking with the receptionist Brianna to meeting the team the day of my move, Hands On Moving provided exceptional customer service. The entire team was professional and friendly. Pricing was great compared to other companies in the area as well. If you’re looking for a professional and efficient moving team - Hands On Moving is for you!
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July 2023 by Maria Schaab
This was our first time using a moving company and Hands on Moving was outstanding to work with. Our movers Shawn, Shane and Marcus were fast, efficient and most importantly kind and patient. We downsized from a house to an apartment. Our move was particularly hard, with lots of stairs and tons of boxes. They were careful with our furniture, wrapped everything, and dissembled and reassembled our beds. Nothing stopped these guys! We highly recommend them.