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October 2023 by Alison M.
Attentive customer service. My car was left spotless. I would come back and recommend this place to friends.
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September 2023 by surya prakash
I had a fantastic experience at El Mexican Hand Car Wash! From start to finish, their service was top-notch.The attention to detail during the hand wash was impressive, leaving my car looking brand new. The staff was friendly, and the atmosphere was welcoming.They even offered additional services like interior cleaning that exceeded my expectations. I highly recommend it for their exceptional service and commitment to customer satisfaction.
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April 2023 by Tavanna Hansberry
This has ALWAYS been my favorite car wash. I’ve been going there for a few years now. I’ve moved out of town and come back to visit and I go to them because I know I’ll get a good clean. This afternoon I went there as I am visiting town and when I got in I noticed my white watch charger was no longer on the port. I asked if it was mistakenly sucked into the vacuum which would make sense and I would take that because it’s a possibility. They kept coming over one by one saying it’s not possible for the charger to go in the vacuum and that it’s nothing they could do. All I wanted was some accountability because I know they’re thoroughly cleaning they may not know it went in but they insisted it didn’t and thus I was left with then someone took it. My car charger was still in the port but my watch charger was gone. I asked a few times and they sent over a younger boy who spoke English who walked over with an attitude and the whole “oh well we not responsible for the stuff in your car so it’s nothing we can do. It didn’t go in our vacuum” but I took the piece off my watch and put my watch in my purse but the charger disappeared like magic huh. He rudely insisted it was nothing he could do and I could read his rules. A little accountability would have been fine considering I assumed responsibility for even leaving it there. One thing I cannot STAND is a business who rather catch an attitude and be rude about it instead of apologizing it even happened. It’s a charger it’s really nothing I can do but I do now know I’ll never visit them again unfortunately !!Services: Vacuuming
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January 2023 by Andre A
Finally i found a great car wash after moving to NH. Professional staff, detail-oriented , and quality car wash! 5 Stars.
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January 2023 by Brenda Jean
I was thoroughly impressed with this car wash. I'm new to CT and been to a few in the area and this one Def. Understood the assignment. 10/10
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November 2022 by Frank Mengert
BEST CAR WASH WITHIN 15 MILES OF ME (full review)For context, I've brought my cars to Splash, Premier, Classic, Personal Touch, Two Brothers, etc.I just purchased a new SUV and could not bring it through any automatic washes that pull your car. So I went around an tried a few hand wash stations.El Mexicano was the best, but it was my first time so I wasn't convinced. I went again, and again. The results were consistent.This place is as close to getting a detail as it gets, without paying the detail price.NOTICE: if you are in a hurry and want a quick wash, DO NOT come here then. They pay attention to detail and sure, it's longer than others, but the outcome is much better.It's a three stage process. The wash, dry, and then vacuum, etc. Different members of the team at your service.They do a thorough vacuum, clean all door jams, rubber mats, wheels & dressing, windows, dash. Everything.As a business owner, I must tip my hat to the owner of this organization. Every team member is extremely respectful and they work very hard. No one is lazy and they take pride in their work. Amazing team.My truck looks spotless every time. I ended up purchasing a pack of the 5 Star washes. Well worth it as I wash my truck once a week.Give them a chance, you won't be disappointed.Services: Vacuuming
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October 2022 by Abundantly Wealthy
I’ve been going to them for 6 years I love it there they do such an amazing job on my car❤️
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July 2022 by Onoh Udensi
Glad they dropped the monthly subscriptions, the card system works far better. I think it’s fifty for six basic washes. Great attention to detail.
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July 2022 by Jorge Almontes
Your better off going to a regular car wash they can't even clean the wheels the right way and no matter how much you pay you still get the same car wash nothing special not even the spray wax which they spray a little the try to wipe the whole car down with the bit they spray on the car.
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July 2022 by robert adams
Like the idea of hand washing & drying gives people who want to work honesty a chance to work
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May 2022 by David Waters
Excellent work. Very thorough job washing and detailing my car.Will go back.
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May 2022 by Gregorio M.
Just as any other car wash, great Sales person on the front, drove me to buy a supposedly package deal, however there is not enough pride from the rest of them to back up their sales, even though with the owner's presence, showing a big macho attitude.
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April 2022 by La D.
Brought our car to El Mexicano in New Haven for detailing. Was quite disappointed for a charge of $250. Granted, the car was in bad need of a detail and waxing, but they did not detail the door jams and the windows were not clean, still had ridges of dirt on them at the top. The dash was not very clean and clearly, they did not even apply any vinyl polish to it. So when you DETAIL a car, you pay attention to the DETAILS, right? Wrong! Don't take your car here, it definitely isn't worth the money.
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March 2022 by qxicta m
This spot can be busy and efficient. Someone really hand washes the car and hand dries it. Touchless washing cost the same and most places in New Haven leave you to your own devices to dry. COVID has them short on help. So it's good to have the service done while you drive thru or wait. Most reasonable place in town for an engine wash.
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March 2022 by Faisal Alshammari
They are doing well but think they need to improve the quality of the work.
