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May 2024 by Maureen Monaghan
I called numerous times, each time I got to the end and someone answered, it automatically disconnects and says try again. I definitely won't be opening up an account with them and will probably cancel my CC.
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January 2024 by Anthony Thergood
Yes i enjoy going to Chase Bank to do Business
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November 2023 by Eman Mohammadi
Kept us waiting for half an hour and then, said we had to reschedule the appointment.
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September 2023 by Christina Forbush
The bank manager went out of his way to help us today -- I'd give him five stars for extra service! But the bank folks didn't answer the phone after multiple tries or check me in when I arrived in person at the branch, all of which was frustrating, so I left with a very mixed set of experiences.
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June 2023 by LJ M
We had the best banking experience at this location. Wanda and Robert were super kind, knowledgeable and helpful. Thanks so much for making this so smooth and quick.
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June 2023 by tr23
Horrible customer service. Don't even answer the phone. Been trying to get in contact for 2 hours
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April 2023 by Andrew Poppe
Terrible experience. Tellers are rude and unhelpful. Take your business elsewhere
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November 2022 by Sam
Can’t use ATM after 5. Ridiculous
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October 2022 by Eric Cummings
This bank is great. The staff is amazing !
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August 2022 by Shannon Regan
Doesn’t answer calls or even let you wait on hold. Unprofessional.
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July 2022 by LJ Mukerjee
We had the best banking experience at this location. Wanda and Robert were super kind, knowledgeable and helpful. Thanks so much for making this so smooth and quick.
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June 2022 by Maria Melchor
A banker at this branch named Thomas Colville may be participating in discrimination based on race and national origin. My mother, an existing Chase customer, was scheduled to meet with banker Thomas Colville to open a second account with Chase. He was already late to her appointment by 15 minutes and when he finally walked up to get her, he glanced at her and turned back around and made her wait another 10 minutes. Then, Thomas Colville assumed her race and national origin based on her appearance and insisted that she needed the original copy of her green card in order to proceed with opening a second Chase account. To be clear: Chase does not require the original copy of this document in order for an *existing customer* to open a second account. My mother was willing to comply with this inappropriate request and grab her green card but Thomas Colville said he could not wait for her and declined to reschedule her appointment. He seemed set on not helping her open the account. I hope this branch holds Thomas Colville accountable for his discriminatory behavior so that future customers are not illegally deterred from accessing Chase banking based on their race or national origin. I will also be contacting Chase headquarters about this discriminatory treatment so that future customers do not face similar treatment. As my mom's daughter and as an existing Chase customer, I am saddened and disappointed by Thomas Colville's actions.
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June 2022 by Menouche Ailpag
Great service and people are very helpful.
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February 2022 by Benklin Hiraldo
The staff. who works here when there are 30 minutes left to close they say that there is no system on two occasions they have done it...and they receive you as if it were a warehouse looking for bread
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December 2021 by Carlos Gomez
Worst bank ever. Been here 4 times trying to open an account
