Car Rental in New Haven, CT

11 locations found near New Haven
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“Hello I am a Faithful Customer, I rented a Car from 1/25-1/29. It is always a pleasure when I rent a car. I place my order online for a Full Size car no problem everything was good, I go to pick up the car and I am assisted By David, great customer service he then took me out to the car which was a 2023 Nissan Sentra, my question was is this a Full-Size David stated no we don't have any available to this is a Downgrade from a full Size I said okay. My only issue was anytime I order something that is what I expect and anytime their is a issue on enterprise end the Upgrade not downgrade. I took the Car because it was my bday weekend. I took the Car back on that Monday and i was assisted by Natassia we did our walk around the car and she asked me was their any issue and I explained to her my experience and Natassia stated I will take care of you not Knowing that she was the Assistant Branch Manager she stated I will give u a free upgrade on your next rental. I was not trying to get anyone in trouble But David should have told me that he was downgrading the car instead of me asking him.”

3.6 Good121 Reviews

“The manager was very Professional and helpful And his staff is great with excellent customer service. I would recommend this enterprise to anyone I know in need of a rental. The manager really aim to please?”

3.7 Good83 Reviews

“Avis New Haven and Team Ali always takes care of me and is friendly to everyone. He goes "beyond" to make me feel like a special customer!...And I still feel the same way after 3 years of renting from this location!”

3.5 Good36 Reviews

“I was surprised at how efficient and quick this budget rental car process was. I will use it again. They are located on the far end of the main terminal in the hallway. There was a quick pick-up for the keys and I was off. The drop-off was even easier.”

3.1 Average71 Reviews

“Arrive early! Not a big parking lot, so once they are out of cars... they are out of cars. Very good experience overall with staff. Plan on waiting in line if you're there after they open.”

2.6 Average62 Reviews

“We had to rent a vehicle here and I was little skeptical at first due to the multiple bad reviews they have. We arrived around 10:00 pm and they helped us pretty quick. I already had my reservation made weeks ago so I just had to pick up the vehicle. The staff was helpful and quick to get our vehicle.Our reservation was for a Kia Soul but they gave us a Toyota 4Runner instead which we really enjoyed. When we picked up the car we noticed it had some damage and took some photos since they didn’t do a walkthrough with us. We did notice the car inside was a bit dirty but other than that it was pretty good.Drop off was really easy. We just dropped it off where we picked it up, filled out the drop off form and dropped it in the drop off box. This was probably the easiest part of the whole reservation.”

2.4 Poor28 Reviews

“I was so worried about renting a car from this location due to the bad reviews, but I'm glad I did and I was pleasantly surprised. They have limited hours which make it tough sometimes to pick up in sync with your arriving flight. But when my flight was delayed twice and I got to Tweed almost 40 minutes after Budget was supposed to close, I was met by Budget employee, Ray, who waited for me that whole time so I could get my car. He was SO nice for doing so and saved my trip on a holiday weekend! Thank you Ray! THAT'S customer service. The car was clean and perfect for the week, no issues what so ever. Got back during off hours and dropped my keys along with my filled out drop off paper in the key drop box and was on my way. So convenient to get a car right from Tweed instead of having to uber to a car rental place Downtown or elsewhere!! Will 100% do it again.”

2.3 Poor44 Reviews

“We had an excellent experience with the two guys who work there! Not only did they call us in advance to confirm our pick up time, but when we showed up early to fill out the paperwork, they got us our truck early. Super kind and helpful, making our move smooth for a more affordable rate than Uhaul.Sorry we didn't catch your names, but thank you both for a speedy and streamlined service :)”

2 Poor35 Reviews

“Very nice person who works at the counter took the time to explain everything to me. I really liked the way the person because even though a little busy but was very professional and so very helpful. The good experience that I feel he should be recognized for. Thank you so much for your service and professional attitude throughout my process. Outstanding outstanding outstanding!”

1.5 Poor42 Reviews

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