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January 2024 by Sara
From aug - dec all three female attendants constantly flew off the handle over the smallest things, were either yelling on their phone (or at their baby?), and all either yelled at a student or me. This includes- yelling at me for putting my laundry in the washer at *7:31* instead of 7:30. Made up a new rule that the machine must be already loaded and running at 7:30. loading it at 7:31? mayhem. literally yelled at me in front of everyone and made me pack my things and leave- daring to tap my card on the tap machines inside of swipe. they got rid of apple pay and that’s somehow worth Belinda yelling across the room that I’m doing it wrong and don’t know what I’m doing, marching over and causing a scene- asking to use the bathroom during flu season and being too lazy and saying “you don’t know how to use the bathroom, use hand sanitizer?”- they act like people are just waiting to break into their bathroom the way they guard it with their lives when people simply want to wash their hands after touching dirty laundry- over break i was literally the only one doing laundry and an attendant was still yelling at the ceiling and arguing with herself- one time it was literally just me and this woman was screaming at her crying baby for 30 minutesThey also seem to like harassing asian/international students. There are a couple of machines in particular that just simply reject credit cards and you find out after you load everything in. Every time I’ve asked for an owner or manager’s number they laugh or hang up or say there isn’t one. Is this what bulldog stands for? The inside might be nice but the workers are rancid and trashy. So glad my new building has laundry!!!
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January 2024 by J S
VERY GOOD
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November 2023 by Paul Rinaldi
Effective washers and dryers, affordable, and found there to be plenty of washer and dryers around 1pm on a Sunday.The owner was kind and considerate, helping me use the machines and helping me decide between the options to not pay too much.
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November 2023 by Adam Kinder
I needed a laundromat while traveling for work. This is a no nonsense place, that is pretty convenient.
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September 2023 by David Lum
Very clean laundromat. Very easy to use washer that accepts credit cards. Washer is expensive; $7.50 per wash. Dryer is reasonable at 4 mins for 25¢.
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August 2023 by Omar V.
Very clean, convenient, and professionally run laundromat. There were always machines available, staff present for questions, seating and television, and parking outside. Prices were comparable to others that I have been to. You can pay with cash/ coins or with credit cards.
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July 2023 by Danielle Stagger
I used the wash and fold service at this laundromat, and a chunk of my clothes came back with orange/brown rust stains, clearly from the washers or dryers. I wasn't notified that this happened and only discovered when I began pulling clothes out to wear. The stains are pretty difficult to miss and are on multiple pieces. When I called to resolve it, they seemed unconcerned. When I asked if I could bring them back in, they seemed to suggest I'd have to pay for a new wash and fold service for the clothes they stained, which feels unfair.
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April 2023 by Alysia O.
Super rude. Whoever just took my call this morning. Called to ask how much services were and the woman spoke to me like I was annoying her with my very simple questions about the pick up drop off services. Talked to me like I wouldn't be able to afford the service. It would be a good idea for management to speak to her about speaking to people especially customers with a bit more respect and professionalism. Just a suggestion. Not going to spend my money here. Sorry. But not sorry.
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March 2023 by Sabbir Ahammed Khan
Good one for Howe Street and nearby residents. Washing starts from $4.00 ($1 off on Mon-Fri, 8-11am, till I write) and dryer starts from $1 for 24 minutes. It has snack rack, soap center also.
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February 2023 by Brian D.
Just make sure you check when the place opens. It may say 8am but may not open until 9 or 10am. So call before you go to this laundromat!
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January 2023 by Sabrina Whiteman
They do pickup as in if you don't have a car they will come get you. Very clean space. Their machines WORK.
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July 2022 by Kristin Ward
If you are looking for a reliable, quality laundromat to wash your clothes in downtown New Haven - stop searching because you have found the place. I want to sing the praises of this laundromat for going above and beyond to help us. We are a military family who recently left New Haven to move to an overseas assignment. Prior to our move we had an enormous amount of laundry to do before our household goods shipment went out but we simply ran out of time and needed help to finish the job. We took multiple gigantic bags of laundry to Howe St Laundromat where Mrs. B saw to all of our needs. In one day our mountain of dirty laundry was clean, folded, and ready for our journey! Thank you so much for all your hard work and thoughtfulness with our clothes. We quite literally could not have done our move without you.
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July 2022 by Emmy Mars
Staff was SO rude I come here all the time for laundry and they always hassle me when I try to get quarters. They'll come up to you at the machine, being aggressive from the beginning, asking to see your laundry. They lost my business today, I was literally buying detergent when she (short girl with curly hair) came up to me and was so rude, demanding that I prove I'm doing laundry just because I only had a small load of stained whites I wanted to bleach. They lost my service.
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July 2022 by Sarah Phillips
Nice facility. Just not clean. Machine seals are funky and gross. Please clean your machine seals more regularly.
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May 2022 by Katie Ronsivalle
I had a great experience here. The person who helped me was especially kind and helpful. It's clean and well-lit. Also you can use a card. 10/10