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October 2023 by Michelle Genn
Thank you to Alexandria for the time taken to find the right product for me. Helpful but not pushy. A pleasure.
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May 2023 by Janae-Rose Fageyinbo
This store has a bunch of products that I love, but the customer service…lackluster. When I walked in, I wasn’t greeted verbally or even acknowledged. My only interaction with an employee made me feel like I wasn’t welcome in the store. I greeted an employee and she didn’t look up from testing makeup on her hands. She didn’t offer to help me, which is fine, but she still didn’t look at me when I asked her for assistance. I cannot confirm that this was racially motivated, but my sister and I were the only black people in the store. The only other customer was white, and the sales associates were able to have an animated, cheerful conversation with her. Based on my intuition and other reviews citing discriminatory treatment from a blond woman with an attitude problem, I’d encourage other black people to stay away from shopping here. Others are welcome to avoid this store in solidarity!
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February 2023 by Agata Luff
Thank you thank you to your wonderful associate Hannah! She searched all over the country for a product until she found one for me. Her amazingly friendly attitude and her willingness to help me are a huge asset to your organization, Bluemercury. You have a great staff member in Hannah. Well done, you guys!
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November 2022 by Dee Brown-Thomas
Friendly, professional and personalized service !! Hannah was great, addressed my concerns and preferences, and took the time to explore options. Bottom line: I found the look I needed for a wedding I will be attending, and was introduced to some new products that I am so pleased with that I know I will continue to use them !! Will not hesitate to return to this store !!
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October 2022 by 86 Amy
Quentin provided me with a very satisfying service. He listens carefully to my needs and finds the products I need. He is very knowledgeable about the facial care products offered and provides easy-to-understand information. The Blueberry shop has professional and good products, so it was a fun day to buy them!
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October 2022 by Toia Conde Rodrigues da Cunha
Overall great experience! Quentin showed us his affordable skincare routine and made us feel welcome! Totally recommend, he gave great advice and introduced us to good products!
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September 2022 by Cathie
I shop at Blue Mercury in New Haven all the time. I find the staff extremely helpful and friendly. Quentin usually helps me and is able to suggest products that work for me. I really like the Blue Mercury M-31 line.
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September 2022 by Helen Li
Quentin was great! He was very attentive, knowledgeable, and recommended products that really fit my skin. I would like to come back whenever I visit NH!
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August 2022 by Marcella Louise Hager
Quentin is the BEST at listening to what you’re looking for and matching you with a great product. I’m not really a make up girl but Quentin picked out a few products for me that have turned out to be just what I needed. Whenever I pass Blue Mercury I peek in to see if he’s there - that’s how helpful he is!
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July 2022 by Shamira Akmar
Quentin is a great advisor. Knows his products and gives you the good stuffs that actually works. Would travel all the way to New Haven for his advice.
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June 2022 by Lolliegirl B
Quentin serviced me yesterday and totally exceeded my expectations. A very good listener and attentive to my needs. He is very knowledgable in the facial care products offered. A most pleasant buying experience indeed!
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May 2022 by Jane Potthast
Amazing service and quality! I worked with Quentin who immediately understood all my makeup requests down to the minute details. He directed me towards products with honesty and knowledge about each one. I definitely felt his commitment to finding me the right product. Recommended!
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May 2022 by Jessica D
Love the improvements in the store with both staff and products! Quentin is fantastic! Super knowledge about every single product I inquired about and had fantastic recommendations! Definitely suggest you giving the store another try if you were previously disappointed- make sure Quentin is working though ?!
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March 2022 by Diane S
I went in about a month ago to buy some standard skincare and was extremely happy with the customer service that I received from Quentin. Quentin was patient, attentive, and had great recommendations. I made sure that on my next makeup haul I would make my way down to blue mercury because I was so pleased with the service (much better than some of the other makeup stores I’ve been to lately). And sure enough I was please yet again, I was lucky enough to be helped by Quentin again. I left with the perfect shade of foundation and some amazing new makeup that I can’t wait to try on :). Quentin is amazing and such a great person to pick out skincare and makeup with.
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January 2022 by ita “ita” Sputz
Great customer service ( thank you Devin). Answered all our questions and helped us pick the most perfect products. I would and already did recommend this location to friends!Thank you
