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March 2024 by NY CTRAIN
Wow! When I entered the showroom, I thought I died, and went to bathroom heaven. Their showroom is better than my entire house! The only thing better than the showroom, though, was their customer service. The receptionist, Sherleen, is outstanding! She is courteous, professional, and personable. The girl is an absolute gem. Whatever they're paying her is not enough! Don't buy her coffee, or a pizza lunch, give her a raise. Show me the money! The sales associate, Dariluz, was no less superior. She was helpful, efficient, and very amenable. In fact, she does the work of two people. She's is competently bilingual, as was Sherleen, and they should be appropriately, and significantly compensated. Show me the money! Employers should pay for these skills, that are highly sougt after. Finally, Terry, at the parts counter was friendly, and a wizard at attention to detail, with a wicked sense of humor. You can tell he enjoys his job. BENDER should feel fortunate to have these incredible employees representing them. If you require any further details of my visit, just call me. I'm not hard to find, and I'm even harder to forget. Thank you.
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August 2023 by Joan F
I love this place! I consulted with Danielle Conway for a major renovation including kitchen and 2 bathrooms. She listened to my concerns and made excellent suggestions. The showroom has EVERYTHING you could possibly imagine and I was able to choose my fixtures easily. Communication was always excellent. Call backs were immediate. Bender makes the ordering and delivery process effortless. They deliver the smallest parts w/o a problem. In fact, when I did a renovation in Florida, they shipped all my plumbing supplies there. Did I say I love shopping at Bender? They also recommended shower glass installer and HVAC contractor, both of which provided excellent service. Thank you.
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July 2023 by Julia K
Bender is an amazing showroom! We worked very closely with Stephanie for our plumbing fixtures and Sephrina for our tile for our new construction home. It was a big job and they both made it so easy. We can’t recommend Stephanie and Sephrina enough, as they truly made the process painless and fun! It all came out amazing and we couldn’t be happier. Thank you both!!We also used Bender for our cabinetry and design in our kitchen and bathrooms. We worked with Luann on these projects who was absolutely fantastic. She is so kind and really knows her stuff- she was simply lovely to work with. Luann is incredibly responsive, helpful, and knowledgeable. Thank you for everything, Luann! We loved working with you :)
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July 2022 by Said Odeh
Great place to deliver to
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February 2022 by Starter005
Lots of variety and showrooms are fantastic. Salespeople are very knowledgeable and helpful.
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September 2021 by Richard Colon
Stopped in for a simple replacement part. I'm not very plumbing savvy but the counter staff member was very nice and patient with me. Got just what I needed and saved a ton of money!
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September 2021 by irving velez
Very satisfying
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July 2021 by Diane B
I purchased products from Bender in ******** Never before have I encountered such horrific incompetence and horrible customer service. I will never purchase anything from Bender again even though other locations may be OK. But it has soured me on having anything to do with this company ever again.... Read More
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May 2020 by Judi Alvino
I would like to give a huge shout out to Bender's who has helped me tremendously with a bathroom renovation. Both Christina Fay and Jenniffer Serrano have been amazing with their attention to detail, and their communication with me. They helped me to find exactly what I needed with efficiency, great knowledge, and enthusiasm. The first point of contact by phone was welcoming and gracious. Kudos to a great team at Bender's.
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February 2019 by Ted Anderson
Very nice place and staff. Did buy some things. Price was good,
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February 2019 by Christopher Bruno
Very informative ,ontop of everything I needed for some old old replacement parts for my shower stall.that I couldn't find anywhere.they nailed it . everything I needed in one friendly stop.and best of all didn't break the bank.great prices.!!!!!
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January 2019 by Craig Kurker
Great service !! The only problem was we bought a 175 gallon storage tank and the trappings are 2 1/2" and they don't have the fittings. I have been running around for 2 hours now.
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January 2019 by Audeli Cuevas
Very good sales man930am
