Bender

Most Recent Comments

• October 2023 by Thomas B.
  just visited Benders plumbing in New Haven after checking out their website which states Hours to be 10 am- 7 pm. arrived at 5 mins to 5. we were greeted by a receptionist who promptly told us that they were closed and we could not enter the showroom. our reply was initially surprise and confused as we very intentionally checked the website at 6 am this morning to find out how to plan our visit. after being told repeatedly we needed an appt. to be able to stay in the store with several other customers in sight shopping. website makes no mention of the necessity of appt. needless to say a much too curt greeting and dismissal of the fact the website stated open at 10, closed at 7. threceptionist corrected us not only about closing time but also that they actually open at 9. I will not shop here again for any plumbing needs in the future- we are opening a new business locally and thought they might be a good source for numerous plumbing purchases. A memorable and most unpleasant interaction for sure. Fortunately there are many other plumbing supply resources to shop and do business with. I suggest avoiding Benders.
• October 2023 by Lindsay Washbond
  Working with Bender (specifically with Sephrina) was by far the best decision we made with our recent bathroom renovation. Sephrina was patient and extremely helpful/knowledgeable from our first initial chat through the final days of construction. She answered every question we had (promptly!) and made sure we had every important piece to our renovation (including knobs, valves, etc). We'll be using Bender again for our future kitchen renovation.
• September 2023 by Kelly Miyaki
  We received excellent service and assistance with choosing all of our new plumbing and bathroom cabinets for our new home. Stephanie and Victoria were fantastic. We needed all the faucets and sinks for the 4 bathrooms and the kitchen sink faucets. I love all of my selections that Stephanie and Victoria helped me pick out. I recommend using Benders for full remodels or just one small bathroom, you will love their dedication and helpfulness. ?
• September 2023 by Susanne Dwyer
  This was my first time renovating any room, let alone two of them back to back (kitchen and bathroom). Both were very outdated from the '70s, so I decided to take the plunge and have both of them done over. My contractor suggested I contact Sephrina Martinez-Hall at Bender in New Haven, as she had been a huge help to him in the past. Sephrina graciously met me at the Bender showroom in Norwalk, as I worked in that area. She was amazing! Her knowledge of every product—from kitchen and bathroom faucets to shower heads, tub spigots, tubs, toilets, sconces, towel hooks, cabinet knobs and tile—was encyclopedic! I would pick out one item (bathroom faucet) and we would take it from there to pick out matching fixtures. She was so patient with me! I never felt rushed and I was in awe of her expertise.My contractor, electrician and plumber were also very impressed with every item. Everything was excellent quality and looks stunning!Sephrina was with me every step of the way. There was one defective cabinet knob, so I sent her pictures of it and she immediately ordered a new one for me and had it shipped directly to me. Talk about service! In addition, there was one item (tracking for a shower nook) that I ended up not needing. Sephrina processed the return for me and I was able to bring it to the Norwalk store.In sum, I had a superb experience with Bender. If/when I move into a bigger condo and need to renovate again, Sephrina will be the first person I call. Superior service and excellent quality. I am currently the envy of my neighbors, many of whom are now thinking of upgrading their outdated kitchens and bathrooms. I have recommended Bender to all of them. Thank you, Bender and Sephrina, for transforming my outdated kitchen and bathroom into the most beautiful rooms!Susanne DwyerWilton, CT
• September 2023 by Thomas Forte
  I have been a contractor doing business with Bender for over 15 years. They have always taken good care of me with product and service. I would like to speak specifically to my sales person Sephrina Martinez-Hall. She has been always available and most helpful. Bender should be proud to have her as an employee.
• August 2023 by Lauren Paxton
  Our experience with both Stephanie and Daryl was amazing. They both helped immensely with the task of picking out plumbing fixtures and cabinets for our new home. Both were very patient even when we had changed our minds on items. Besides the wealth of knowledge Stephanie and Daryl both have, they were so much fun to work with. We certainly had lots of laughs. Thank you both for all your help.
• July 2023 by Magda Kielar
  This was our second experience with Bender and Dari. This time it was our Master Bath and we couldn’t be happier! They offer superior product and service!The choice to use Bender wasn’t only about the products they offer, but also about the people that work there. Dari was excellent! Her expertise, guidance and patience were everything we were looking for! She worked with us through the completion of the work and always was there to help with whatever was needed! We couldn’t get the work done without her help!We are loving everything about our project and highly recommend Dari and Bender! You will not go wrong!
• June 2023 by Greg Vetter
  We just completed a full remodel of our master bath. The project was not without its challenges, but working with Bender was probably the best part of the whole process. From the moment we walked in the team was professional, the products were great and delivery and service were perfect. I think the success of the whole experience was really driven by Sephrina Martinez-Hall. Sephrina was very knowledgeable and offered great design ideas and options. She also had great patience as we worked through the final process and was always very responsive providing timely updates and following up on all open items. I don't know that I ever posted a 5 star, but this was well earned. Thanks again to Sephrina!!
• June 2023 by Nancy G
  I've had many interactions with Stephanie Chirgwin and her staff at Bender's on multiple projects and she and they have always been knowledgeable, extremely helpful and a delight to work with. I highly recommend working with Stephanie at Bender's!
• May 2023 by Catherine Pelley
  If you are looking for a reliable company with outstanding products and service, I highly recommend Bender Plumbing. I renovated two of our bathrooms this year and I am so appreciative of the time and support that Benders provided from start to finish. We had the pleasure of working with Dariluz Bermudez, showroom bath and tile sales, who provided us with top notch service throughout the entire process. Dari spent a lot of time listening to our needs, and guided us through the many decisions that needed to be made within our budget. Dari was readily available throughout both projects to answer questions, provide guidance and ensure that we were satisfied customers. We are extremely grateful to Dari for helping us to choose affordable stylish products for our renovations, and are highly satisfied with the quality of our purchases. Many thanks to Bender, Dari, and the entire Bender team!
• March 2023 by Gail Staron
  We are very pleased with the experience we had working with Bender, especially Dariluz. We have been impressed with the broad selection of choices Bender has to offer, Dari's responsiveness, and her honesty. She has really helped make an overwhelming experience easier. We highly recommend Bender and yes, ask for Dari.
• March 2023 by Anne P
  We embarked on a journey to build our dream home, relying on our builder to connect us with professionals who would guide is through the process. We are so fortunate that Bender Plumbing and Showroom was one of those resources.We are particularly thrilled that we had the opportunity to meet and work with two amazing talents, Daryl Zorn and Leisa Coyle-Troiano.Daryl, our kitchen designer, is extremely knowledgeable about the products, cabinets and hardware, design layouts, and functionality to achieve our kitchen goals. His detailed drawings and measurements, incorporating the appliance specifications, communication, response and follow up with the builder resulted in a flawless and timely installation once the space was ready.Leisa, our bath, tile & stone designer, took our vision for the bathrooms and kitchen and elevated them to the next level. I can’t say enough about her knowledge of all the products we needed to select, toilets, sinks, tubs, plumbing fixtures, accessories, tile, countertops, it was overwhelming! She immediately understood how we planned to live in our home. Her design expertise seamlessly helped us create 5 bathrooms, kitchen, laundry and an outdoor shower, all distinctly different yet all belonging in the same home, bringing together color, texture and function. She worked closely with the builder and managed all the moving parts so that when the time came to bring it all together, the products were delivered and ready for installation.Everyone who has visited our new home loves our choices and how well thought out and cohesive every piece works together to present a perfectly designed room, aesthetically pleasing and functional. Leisa and Daryl worked closely together to make our dream home a reality.Bender has it all. A beautiful showroom, innovative products, and most importantly design professionals who get to know their customers and bring their visions to life.
• March 2023 by Ella M.
  Sephrina Martinez-Hall is amazing! She assisted me with a bathroom remodel. Sephrina is extremely knowledgeable about all of the products, from tub to fixtures. Sephrina kept me informed on delivery dates, all items were on time or early! I am so happy with the results. Thank you Sephrina!
• February 2023 by Alana Kaplan
  Dari and her team are amazing. She picked out the most beautiful products for me and consulted with me on every step of the project. I am over the moon delighted and would highly recommend Dari and everyone at Bender.
• February 2023 by Mike Amici
  We renovated a bathroom through Bender seven years ago and recently needed help finding a replacement piece for our shower enclosure. Marrisa was exceptionally helpful, meeting with the Bender team and making phone calls on our behalf. Her responsiveness was excellent, keeping us informed every step of the way. It was a great experience, and spoke highly of Bender supporting its customers, even long after the project work had been completed.