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October 2023 by K Lap
This is a definite top tier auto body and collision repair shop in the Connecticut. They are very well equipped, and they take pride in putting out quality work. The crew has skills for sure. It is a family owned business that executes with great teamwork throughout. The staff here is friendly and easy to work with.I absolutely recommend this shop if you're in the New Haven area and have a need for collision and/or paint work.Actually, even if you have to travel a bit extra to get here, it’s probably worth it…
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October 2023 by Margot Schilpp
Autoworks fixed the damage after my car was rear-ended recently. From the minute they provided an estimate to when I picked up my newly repaired car, they were awesome--professional, communicative, and knowledgeable about the process of dealing with insurance companies. Autoworks handled the details of a rental car while repairs were happening and returning the rental car once I picked up my vehicle. The repair looks amazing and if I ever need body work on a car again, they'll be the first place I turn. Thanks, Autoworks--really appreciate the great service!!Service: Body & Trim
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October 2023 by Eileen Perez
Not my first time at this location but it must be known that this place is hands down the absolute best collision shop out in New Haven. They take pride in their work and they’re with you every step of the way. If it’s your first time at the shop for an accident, they handle everything and keep you informed every step of the way. I will never go to another shop. They even made sure my car was clean. It needed it badly. Thank you so much AutoWorks!!! You’re the best!!Services: Painting
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October 2023 by Carey Aquilina
Words are not enough! Bob and his team from day one, went above and beyond in exceptional service to our family. From big things like switching our tires (at no additional cost) to little touches such as providing bags and boxes for personal belongings! They even carried the boxes to our car! What service!!!Services: Tires
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October 2023 by John Warburg
Terrific family business. Ashley went above and beyond to help us. I can't say enough about her professionalism, knowledge, and kindness. This will be my go-to autobody shop in the New Haven area.
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September 2023 by Kyle Buyers
We've gotten body work and detailing done here multiple times on several of our cars and it's always top notch. The entire team has always been incredibly friendly, helpful, and honest and I'm incredibly appreciative of all their help over the years. They've earned themselves lifetime customers for sure, and I highly recommend anyone make use of their expertise and wisdom.Services: Painting
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September 2023 by Danii Marie
I have never been in an accident and had no idea what steps I needed to take. Autoworks did most of the work for me, in contacting the insurance company and making sure an adjuster comes out to give a fair price for repair. They also helped me with making sure communication between the rental place and insurance was taken care of. My car practically looks new thanks to their amazing work and they even cleaned it on the inside . Everyone was friendly and I had no issues at all. They helped this process run smoothly and I HIGHLY RECOMMEND THEM!! Although accidents are never fun, I know where I can take my car from here on out. I wouldn’t go to anyone else.
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September 2023 by Annmarie Clarke
Great work, good customer service. Autoworks is an asset to the community. They give back to the community in many ways. Thank you Autoworks!
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August 2023 by Samantha Talmadge
This place is AWESOME. Not only are their prices fair, they are SUPER kind, and they go way above and beyond. I had a window fixed and when I came to pick up the vehicle, they had done a great job and had also pristinely cleaned the interior as well!! What a treat! Thanks guys!! I appreciate you!
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July 2023 by Zalmy Kessler
This place is top notch! Not only in the collision/repairs side of the industry but also customer service. From start to finish they have your back! Thank you Bob, Abbey, Ashley, Tyler and the team! 5-Stars!
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May 2023 by Buddhazen Lotus
They did an amazingggggg job !!!! From the moment you walk through the door they help you with everything even the insurance aspect of it. The car looks brand new ! The customer service awesome and they take their time ! Not only did they do the repairs but they made sure it was washed and shining ! They have a life time customer if I ever need repairs again I won’t go any where else!!!Services: Painting
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March 2023 by Taylor R
Chose this shop from good reviews and they were wonderful! Had issues with my insurance and they took care of everything. The owner and woman at the front desk were kind and helpful.
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March 2023 by Jean M Carpio
My Benz was backed into by a mack truck,Bob and staff from the very start made this a stress free experience..customer service is 5stars..they had my rental car pick up and drop off at autoworks...and my car my so clean...atttention to detail....autoworks is the best around...reliable and beyond quality service.....they are the best!
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March 2023 by Joseph O.
I am thrilled to share my experience with Autoworks of Westville, a truly exceptional auto body shop that deserves nothing less than a 5-star rating. As a family-owned business, Autoworks of Westville delivers personalized attention to each and every customer, and they truly care about the work they do.I had the pleasure of working with Bob, the owner of Autoworks of Westville, and he was absolutely amazing. His attention to detail and commitment to quality work was evident from the moment I walked into the shop. He took the time to listen to my concerns and worked tirelessly to ensure that my car was returned to me in pristine condition.But it wasn't just Bob who impressed me. The entire team at Autoworks of Westville was exceptional. From the friendly and knowledgeable receptionist to the skilled technicians who worked on my car, everyone was just great. They truly went above and beyond to make sure that I was completely satisfied with the work they did.Overall, I cannot recommend Autoworks of Westville highly enough. If you're looking for a family-owned business that does stellar work and are just simple good people, look no further than Autoworks of Westville. They have earned every single one of their 5 stars and I would not hesitate to use them again in the future.Autoworks of Westville also took care of arranging a rental car for me while my car was being repaired. This made the entire process so much easier and less stressful. They even made sure that I could pick up and drop off the rental car at their shop, which was very convenient.The fact that they went out of their way to make sure that I had transportation while my car was in the shop speaks volumes about their commitment to excellent customer service. It's just one more reason why I highly recommend Autoworks of Westville to anyone in need of auto body work. They truly go above and beyond to make sure that their customers are completely satisfied with the entire experience.
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February 2023 by Michael S
Bob and crew are fantastic! They do amazing work! I’ve been here several times throughout the years, and I have always had a great experience. Bob does a great job working with your insurance company to make sure all the necessary repairs are done without the insurance company cutting any corners. I highly recommend Autoworks of Westville for any auto body repairs you might need!!