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August 2023 by Olive A.
These guys are always so sweet and accommodating; they were able to get me in and out for my tire patch and did a great job. I can usually get an appointment within a day or two for most repairs and they've always taken great care of my car. This is a family operation and the care shows.
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May 2023 by Del Harvey
Best car repair in town! Great service and knowledgeable professionals.
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November 2022 by Alicia Matthews
Go anywhere else but here to get your car repaired. I have taken my car there 3 times and repairs were not completed. Replaced spark plus in the spring and they ended up using the wrong ones. Had to have them replaced by a Volvo certified mechanic who told me the wrong ones were used. Another time they were to replace an axel. Had the car for 3 days while they figured what size. Told me they had to do some research and they would get back to me. They never called me back. Ended up they put on an axel that wasn’t the correct size and the car broke down. Never said anything to the new mechanic. They saw that the wrong axel was used. Never ever use this place. A complaint with the BBB is pending
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September 2022 by Max Percer
The shop charges an arm and a leg for labor and parts. They charged 130 dollars per hour for diagnostic time, and charged 120 to 130 dollars per hour for labor to change brakes. It takes them 2 hours to change brakes and an hour for diagnostic time, so multiply that. The parts themselves are marked up , i.e. the price is double the price of a regular auto parts store - there are no deals here. After paying close to a thousand dollars I came home with an engine light on. The only thing they price reasonably is an oil change, which they did not even do. There is nothing exceptional here, only exceptionally feeling ripped off. The brakes feel soft, not firm. The good ratings are misleading. Should have read the bad ratings, they seem accurate.Services: Auto engine diagnostic
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September 2022 by math_tutor
The shop charges an arm and a leg for labor and parts. They charged 130 dollars per hour for diagnostic time, and charged 120 to 130 dollars per hour for labor to change brakes. It takes them 2 hours to change brakes and an hour for diagnostic time, so multiply that. The parts themselves are marked up , i.e. the price is double the price of a regular auto parts store - there are no deals here. After paying close to a thousand dollars I came home with an engine light on. The only thing they price reasonably is an oil change, which they did not even do. There is nothing exceptional here, only exceptionally feeling ripped off. The brakes feel soft, not firm. The good ratings are misleading. Should have read the bad ratings, they seem accurate.Services: Auto engine diagnostic
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July 2022 by Alicia Comunale
Go anywhere else but here to get your car repaired. I have taken my car there 3 times and repairs were not completed. Replaced spark plus in the spring and they ended up using the wrong ones. Had to have them replaced by a Volvo certified mechanic who told me the wrong ones were used. Another time they were to replace an axel. Had the car for 3 days while they figured what size. Told me they had to do some research and they would get back to me. They never called me back. Ended up they put on an axel that wasn’t the correct size and the car broke down. Never said anything to the new mechanic. They saw that the wrong axel was used. Never ever use this place. A complaint with the BBB is pending
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May 2022 by Gregory Torres
Great family owe business they were very helpfull and good prices will recomend to everyone
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March 2022 by Stephen Trajeski
I had a 2011 Hyundai Sante Fe.I brought me car here and spoke with Tom Jr. He told me what was wrong and I thought fixed it. I waited several days till I called. They were gonna work on it and my car will be available soon. I picked my car up and started to drive it when it cut off in me again. I called and left messages for Tom and never received phone call back. My warranty was charged almost $1800 for a problem that didn't get fixed. If your too busy to have good customer service just tell the customer at that time . Since then my truck sits. I had a good mechanic at Amity Mobile but our friend past away. If your looking for honesty and good customer service look elsewhere unless your driving a luxury car.
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January 2022 by Omar Hijab
Excellent knowledgeable service!! I would trust them to stay at my house, they are the best.
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December 2021 by Thor Zarembski
Best mechanics in New Haven as far as I'm concerned. They get you in and out as soon as possible Quality Parts quality work at a fair price. Highly recommend
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October 2021 by G Cat
DO NOT TRUST THE OWNER. I was having an engine misfire problem with my old Subaru a while back, and he first did a $500 repair which did not work, then tried to convince me to do a $2500 valve repair by showing me some green fluid instead of doing a compression test. BEWARE. He seems like a nice guy but was obviously trying to confuse me with technical car jargon to get me to agree to an unnecessary expense.Service: Check engine light diagnostic
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September 2021 by Darrell Floyd
Aquila motors is very professional and this is a family business,that's endured the test of time.I was 19,bringing my Chevelle to be serviced by there grandfather,and founder of the buisness.Aquila motors is very experienced in automotive care!No one will ever have the honor of servicing my car,ever but Aquila motors.Sincerely,Darrell Floyd.
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September 2021 by Dave S
Tom and his crew are awesome. Very trustworthy, great value, and quality work.
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July 2021 by Courtney Brombosz
All the Tom's are fantastic. I had my check engine light turn on and they fixed it up same day. As a daughter of a mechanic, it's important to me that I have a mechanic I can trust. Aquila is my shop of choice.Service: Auto engine diagnostic
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June 2021 by Courtney Bro
All the Tom's are fantastic. I had my check engine light turn on and they fixed it up same day. As a daughter of a mechanic, it's important to me that I have a mechanic I can trust. Aquila is my shop of choice.
