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Closed
277 Albany Turnpike, Canton
Banks
“They are easily the nicest and most helpful people ever! They truly know the definition of customer service and making the customer experience great! If I could rate it more than 5 stars I would!!”
“Love this bank! Everyone is so friendly and helpful. I have had an incredible experience with every visit for years!! Excellent customer service with a personal touch!!”
“Natalie helped me with some questions I had, and was very knowledgeable! I was worried about switching banks but I feel very confident in the interaction we had. The bank was very clean, and organized.Thanks for being a great local bank!”
“Had an account since I was a student and always received prompt and personalized service, can't get this kind of service at the national bank chains, thanks northwest!”
“I went in with my Uncle today to help him get his online banking sorted. Everyone was super friendly, and the young woman who helped him was super patient and polite, and I think that she took into account his disability to make him feel whole. I really appreciate that approach because I know helping the less tech-savvy in today's world can be frustrating for both ends.”
“I have been with Flora and Team since I moved to Simsbury 23 years ago. This bank is like a family . Everyone is helpful and kind, and very knowledgeable. Every experience is incredible ! They take time to help in any situation with a smile . I highly recommend this bank.”
“Can’t say enough good things about you great tellers at Webster bank! Marta Mo Heidi, great job as always making me feel valued as a user of the bank! Always such a friendly smile and greeting whenever I come in! Five star satisfaction rating all the way!”
“Across the board, the best banking experience. Online or in bank (no matter which branch), service is amazing. Online, it's easy to navigate and more importantly, very secure; any changes to the site are always an improvement. In bank, everyone is friendly and courteous; a pleasure seeing their smiling faces. The staff is very helpful in providing financial advice; the loan process is painless. The personal touch of hometown banking at its finest.”
Closed
777 E Main St, Torrington
Banks
“After using for-profit banks for years, I switched to local credit unions and never looked back! My first experience was with First Bristol (in Bristol, CT), and when I moved to Torrington, I switched to TMTFCU.TMTFCU is great. Friendly, small-town family atmosphere, flexibility when you need it, and prompt, courteous service, all delivered with a smile!Thanks for a great experience! Looking forward to banking with TMTFCU for many more years.”
“Really good branch with competent staff. Everyone is always friendly and willing to help. Always enjoy going in and taking care of my banking and almost always have a friendly conversation.”
“I was very pleased with the efficiency of the Branch in Avon. Jenna Carpenter made me feel welcoming with her attention and professionalism. It has been a pleasure to work with her for all of my business and banking needs.Thank you so much Jenna”
“I had a fraud issue that was quite complicated... Locking old acct, opening new account, dealing with outstanding online bill pays, and more. I was helped by a representative name Janvi. Write that name down and request her if you go in. She was extremely helpful, knowledgeable, confident, thorough, professional, friendly, etc. She answered all my questions. She handled all my concerns. She was never stumped throughout the process. I will always deal with her in the future. Thank you very much, Janvi!!”
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“Nick solved all our questions on social security and explained the next steps in the process. Northwest Bank in New Hartford has always been so helpful and the drive through is open till 6 PM !!!”