“They just make the whole packing and shipping easy! I sent a huge drum to PR, no problem; I sent a suitcase to someplace out west, it arrived on time and not bangged up!”
9AM - 6PM
304 W Main St, Avon“I’ve used PakMail in Avon to ship large business parcels as well as small personal items, both FedEx and USPS. I value their personal attention and willingness to optimize my service at the best possible price.”
“First time at location. Had a prepaid Fex-Ex label, needed an envelope and to send documents Fed-Ex. The employee was helpful and friendly, I was in and out very quickly without any concerns regarding competency.”
8:30AM - 6:30PM
220 Albany Turnpike, Canton“I had a complicated Amazon return, with five boxes from separate orders. The staff, especially Brett, was exceptionally supportive & efficient in helping me navigate Amazon's strict return policy. This store has offered consistent, reliable, quick service for years.”
“I originally ordered a new desk chair online for pickup at the Watertown location, but unfortunately they found it was damaged. I ordered again in West Simsbury, and found that in store they had the chair for $50 cheaper in-store than online. I mentioned that to associate Matt and he said he would handle it no problem! They reduced the price to the store price & I also mentioned I had a $15 online coupon that I used but it was fine because the in-store price was even cheaper than online with it. Matt mentioned it to the manager Mark and got approval to take another $15 off!! From being bummed out by the Watertown store to being happy I took the trip because of Matt & Mark! Thank you guys!!! I will be back!”
“I wanted to give a shout out to the Torrington post office for helping me to redirect my package so I could pick it up. I recently moved and they have assisted me with a few issues related to changing my address, always with kindness. Thanks specifically to Dave for your amazing customer service and for making sure everything worked out! I appreciate being able to call and talk to you an actual person who gives me direct assistance! We know you are busy and work hard! This teacher definitely appreciates your help!”
8:30AM - 5PM
24 Mill St, Unionville“It’s a small post office but have always found customer service is excellent. I especially want to thank Sarah. She is a great employee and has always gone above and beyond to help the customers.”
“Love this small town USPS. The staff is very nice and efficient and give me my receipt every time without asking! I noticed that many of the 1 star ratings are actually the fault of the Winsted branch and not this one.”