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August 2024 by Matt P
I needed 3 pills while on vacation and was told it would take 4 hours. I told them my medication was time sensitive and the technician on the phone didn't care. The lack of motivation to assist patients is almost impressive.
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August 2023 by Jacqueline Nicole
Absolutely horrible. The customer service has gone down hill tremendously within the last year.I always place my refills for my medicine DAYS in advance from when I need it. my refills have never been ready on time even after the fact, and when I call to check if my prescriptions are ready the day of the confirmation text, I have been consistently told that they don’t know when they’ll get my items in stock. and when I call to ask in regards to it as they tell me to do, hours later, I consistently get an attitude with the same answer, OR miraculously, my items have been available for pick up after the fact of my morning call that same day, with no follow up text or call to myself to let me know.I have given them the benefit of the doubt for a while now given they are my neighborhood pharmacy, but after todays experience between my husband and myself, we will no longer be using them. Do better.
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January 2023 by Abdia Rivera Jr
Worst Pharmacy ever. Been there several times and I always try to give the benefit of the doubt because I have seen nice people attending at prescription pickup. That being said your prescription is never ready on time. Have had rude pharmacist that seem to be wayyy overworked and everyone is blaming everyone else. Recommend anywhere else, unless u like wasting ur time and not having your meds on time
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July 2020 by Christine Frick Spagna
Mask wearing and social distancing/crowd limiting are not being enforced.
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March 2020 by Marilyn Rios
Best prices
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December 2019 by Faizan H. Arshad
Very professional and caring. It’s great to have neighbors who care about you and your health.
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October 2019 by Scott Akam
Good service.
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June 2019 by Jolene Kronen
Sop & Shop has a wonderful produce manager as well as a very friendly deli manager. They help me weekly with my catering business and they always have the freshest products. I am thankful that Dwayne and Jim are part of our New Fairfield store. They are top notch and professional.
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May 2019 by Tanja St. Jean
After I was waiting in the ice cold store for 45 minutes, I was finally told that they where having issues with the way my last name is spelled in their system and that it did not match the spelling on my card...that they are waiting for IT to call them back to figure it out.
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March 2019 by Kim Holczinger
Day old bake goods are the best
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January 2019 by Marc Boffardi
The hand held scanners are a huge time saver.
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July 2018 by M W.
We stop in here quite often when the Stop & Shop in New Milford is closed and we need several items and don't feel like spending more at Big Y. I love that it's open until midnight, that's really helpful if you need a quick item. The store is always clean, bright, and well stocked. The bakery is great! The banana bread and blueberry muffins are amazing! The vanilla cupcakes we bought were moist and fresh, and they tasted wonderful. Always check the dates on the cakes, they print when they made them, which is great because you know how fresh they are. The store has lots more balloons and flowers than the Danbury locations. The flowers were all very nice with a huge selection. They had a cute display with pumpkins. The meats were good. The produce was still hit or miss. The watermelons looked fine, but the berries didn't look too good. The staff were all very nice and very helpful as usual, especially the young man working the self checkouts. Self checkout is great, they run it well. The only issue is the seafood, it doesn't look or smell too fresh. Other than that, this store is still good. 4 stars
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May 2018 by Jacob M.
Incorrect hours posted on this site. Plus the fact that they don't have hours written outside is what got them 2 stars down. Other wise good store
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October 2017 by Lacy C
Rarely is there a line. Only once did they not carry a med I was prescribed.
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August 2017 by A C
Rarely is there a line. Only once did they not carry a med I was prescribed.
