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February 2024 by JEFFREY DZIERZEK
Excellent
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February 2024 by Jeffrey Stein
Jack and Christian were both absolutely amazing. From ordering and shipping the new phone to the final setup and cloning the service was EXCEPTIONAL.
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February 2024 by Brian Marchiony
Unbelievable service in New Canaan. Jack and Christian are awesome!
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January 2024 by Shelley Ecc
Had a terrific experience with Jack! He was very knowledgeable, friendly and professional
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December 2023 by Tammy Ruffin
Jack, was wonderful! Very helpful, polite, patient, knowledgeable, and always returned my phone calls.Also he ignored my whining.
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November 2023 by Léla Sophia
Jack was amazing! Myself and my family have been going to this Verizon branch for almost 20 years and I will only ever trust them with changing in and out my devices. Couldn’t recommend more ??
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November 2023 by Becky Sturm
Jack was extremely helpful. Answered all our questions and went through the plans in great detail. Our only hardship was with our previous carrier. Go see Jack!!
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November 2023 by juanita strassfield
The sales person was fantastic, she showed me options and explained the differences and helped me decide the right phone upgrade for me. I bought only the accessories I needed. I highly recommend Luz!
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October 2023 by Harold D.
I am a Verizon customer, my zagg screen protector did what it was made to do and broke. I received a replacement and went to this Verizon. I was told when I originally purchased this phone that if this ever happens just bring it back and they could put it on my phone. I went in and they wanted to charge me $15. I took my Verizon phone across the street to ATT and told them that it is a Verizon phone and what had happen. They were surprised and they helped me out. I hope corporate see's this review. Thank goodness my plan is up in a few months.
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October 2023 by Andrea Simatic
Elizabeth at the Verizon New Canaan store was very patient and helpful. I highly recommend working with her. She was knowledgeable and took extra time to make sure our new phones were setup properly.
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October 2023 by Andres Mendoza
Great service, good communication, patient and well informed.Just got the new iPhone with such ease, I definitely recommend you going here
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September 2023 by Michael Clarner
Fantastic service! I live in town and had an awful experience a couple of years ago which made me go to another store. Christian was very helpful, pleasant and knowledgeable along with all of the other staff. Highly recommend.
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August 2023 by Paul and Barbara Richards
We have visited this store three times over the past two weeks. Christian has helped us each time for different things, and he fixed all of our issues on both my husband’s phone and mine. I can’t say how nice it is to be treated with respect and consideration. I recommend Verizon in New Canaan very highly.
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August 2023 by Yessi Avila
Christian was absolutely amazing! He was able to help me resolve my phone issue and had the patience to answer all of my questions.
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July 2023 by Claire Sachs
Elizabeth was absolutely AMAZING in helping me get a new phone. I called her a week before I physically came into the store, and from the first time speaking with her she was attentive, kind, and incredibly helpful. I wanted to get a new phone due to battery issues and storage problems, and she was willing to help work with me and help me figure out how to get a pre upgrade for an affordable price. We exchanged calls before I ever walked into the store, and she was incredibly kind and patient with me. Getting a new phone can sometimes be a bit of a hassle and cause stress, but Elizabeth was extremely helpful and even expedited the process with me. When I walked in the store, I was out with my new phone in less than an hour. Highly recommend this Verizon store if you are looking to get a phone, as well as working with Elizabeth or any other of the lovely staff at this location. They will get the job done quick, efficiently and with kindness. Thank you Elizabeth for a lovely experience, and to the other members of the team for making my experience stress-free and enjoyable. :)