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February 2024 by H A Garrahy
Ronald Cruz always provide me with the best service and best reception Every time I go to Citi Bank in New canaan. He’s the guy.??
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February 2024 by Andree Elgarrahy
Ron Cruz amazing to work with, he should be running the CITIBANK of new Canaan, he is extremely efficient, professional fast speed always knows what he’s doing. I highly recommend working with him directly when you go there.
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July 2023 by David Chang
They make every effort to help the customer. It is unfortunate the bank is not open on Saturdays when many of the NYC commuters are home and able to perform in-bank services.
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March 2023 by dmchang1
They make every effort to help the customer. It is unfortunate the bank is not open on Saturdays when many of the NYC commuters are home and able to perform in-bank services.
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July 2021 by C H
This is an awful bank experience. No manager to solve problems. Cash machine gives only 20s, no 50s anymore and staff can’t fix this. Head teller is extremely slow, not helpful. For a small town branch it’s extremely impersonal and bureaucratic. Avoid.
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July 2021 by C. H.
This branch of Citibank used to be efficient but now has no helpful staff and new policies that are stupid and inconvenient, such as cash machines that dispense only 20s on large withdrawals and tellers who refuse to give bigger bills! For a small town branch this is a hostile bureaucratic environment. Avoid.
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August 2016 by jillian tristan
Citibank on Elm Street in New Canaan is a small branch office of Citibank International. It's landscaped perfectly with manicured green lawns, beautifully planted flowers and shrubbery depending upon the season. They provide handmade wooden benches for outside seating on beautifully manicured lawns maintained to perfection.Citibank respects their customers by keeping their property well maintained at all times. They're always providing good service with excellent hours. I like sitting outside at Citibank on their comfortable wooden benches every day of the year. It's important to note that Citibank shovels its walkways and driveways during wintertime respecting pedestrian and automotive traffic. It's the only place in town where inclement weather is not an issue. Beautifully landscaped with attention to the smallest detail, Citibank is an excellent bank and good neighbor. Located across from Starbucks, Citibank has great service in an excellent downtown location.
