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December 2023 by Zach
I have been shopping at Bluemercury for about a decade and I love every experience I have at the New Canaan Bluemercury store! There is a Bluemercury in my hometown (Westport) and I always shop at the New Canaan store because the customer service is AMAZING and the sales associates are so friendly, knowledgeable, and helpful. The remodel is also gorgeous. Thank you New Canaan team!!
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June 2023 by Lisa Shepard
I have found the staff at Blue Mercury to be engaging , professional and top notch. Claudine is exceptional in how she handles people and situations. She has patience, is kind and honest. Great experience
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May 2023 by Arben Prelvukaj
Everyone at this store is delightful. Thank you Claudine for your help.
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April 2023 by Michelle Lazari
I decided to finally start caring for my 52 year old face. My cousin suggested asking the ladies at Blue Mercury. I drove a half an hour and I’m so glad I did. One of the employees evaluated my skin, asked how much time I wanted to spend on my skin regiment and suggested a few products. I’ve been using them and I am very impressed. I have sensitive skin and sensitive eyes and these products are non irritating and I am starting to see the difference in a weeks time. She listened to my needs and met them. I’ll be making that trip a few times a year.
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April 2023 by adem kiziltas
I went into my wife's favorite store to purchase a birthday gift for her. i went in clueless ( tbh ) Claudine and another young lady helped me find the perfect perfume and face cream. She was elated and I bought myself a cologne that we both like. thanks BM for helping me out.
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February 2023 by Lynn O'Neill
I stopped at this Blue Mercury location while visiting my father who recently moved to Stamford. Thank you to the entire staff for being so attentive and helpful with my questions and skin care needs. Claudine was very knowledgable and informative. Thank you for helping me get on the path to great skin care! Very excited.
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October 2022 by Michelle Kiziltas
I decided to finally start caring for my 52 year old face. My cousin suggested asking the ladies at Blue Mercury. I drove a half an hour and I’m so glad I did. I believe the ladies name was Claudine. She evaluated my skin, asked how much time I wanted to spend on my skin regiment and suggested a few products. I’ve been using them and I am very impressed. I have sensitive skin and sensitive eyes and these products are non irritating and I am starting to see the difference in a weeks time. She listened to my needs and met them. I’ll be making that trip a few times a year.
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August 2022 by Mia T
Clearly Sangeeta (the customer with the review below mine) did not understand the sale. I was in the store that day & felt very uncomfortable because she was so rude to the workers. I felt so bad for them. Always such great service at this store. Thank you Claudine, Mackenzie, and all for your amazing help and customer service every time I come in.
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August 2022 by Leslie Chan
The lady with the bleached hair was rude and not helpful at all. She purposely tried to avoid customers and I asked for help she walks away quickly or tries to ignore. Overheard that she is the manager at this location:(
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August 2022 by Taylor Tsakis
I soooo ? this store, the products, beauty samples, and expert advice on products.
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August 2022 by Tiana Tiana
Best blue mercury & amazing service. Thank you all
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August 2022 by T
Clearly Sangeeta (the customer with the review below mine) did not understand the sale. I was in the store that day & felt very uncomfortable because she was so rude to the workers. I felt so bad for them. Always such great service at this store. Thank you Claudine, Mackenzie, and all for your amazing help and customer service every time I come in.
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June 2022 by Sangeeta Prasad
Terrible, terrible customer service. Do not go to this store. They had a deal - spend $250, get 20% off + a gift. I spent more than $250 but they said I don't qualify for the gift since it was less than $250 after the discount. Makes no sense. Claudine (the manager) was rude, obnoxious and aggressive. She was not listening, did not bother understanding the situation, and was verbally attacking me and the salesperson helping me. Worst experience ever.
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June 2022 by ed evans
Excellent service, went their for Mother’s Day gifts…suggestions were great, king enough to offer gift packaging, even bought myself some men’s products. Great store and great service. Thank you
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May 2022 by Joanne K.
My shade of foundation has become impossible to find and I've bought a few things online that just don't measure up. Either they're the wrong shade, make me breakout, etc. Someone suggested bluemercury, and when I searched online, I saw they carried my brand as well as many other high quality brands. When I walked in, a young girl was behind the desk, and I asked for help. I described my situation and asked her to color match me with something close to the one I use. She said "I like NARS" and proceeded to slop on a couple different shades. There was no matching going on, simply throwing spaghetti at the wall. It was a heavy, miscolored foundation- exactly the opposite of what I wanted. I was looking for someone with experience to take control, listen to me, evaluate my skin tone, and make informed suggestions. Unfortunately that is not the service I received.