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March 2024 by Samuel Stocks
Best oil change spot in the Hartford area
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March 2024 by Julio Sanchez
Da best
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February 2024 by CT Gal
The gentleman who provided my service was excellent. He gave detailed insight and recommendations to my vehicle's oil consumption. He was very polite and helpful. This store is very professionally operated. I will be returning when due for the next oil change.
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January 2024 by Noella Louiserre
It was good but the cost for premium oil was not affordable for me, had to downgrade
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November 2023 by Libby Schwier
I've gotten my oil changed here several times. The folks here are really friendly and get the work done quickly. I've always had a great experience with them. They're honest and always have great coupons/discounts too.Service: Oil change
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September 2023 by Angela Lewis-Shakes
Great supervisor they were fast and efficient, I didn't feel like we were being ripped off. I would definitely go back and I would recommend.
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August 2023 by Sofia Z.
Luis is the best !! Great service helped me out big time and was very kind helpful !!
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August 2023 by Mary Mele
I arrived Sunday morning and expected a long wait time. The guys here are speedy, knowledgeable and very pleasant. I would give a five star however, the oil filter I needed was out of stock. Other than that I had an amazing experience. I HIGHLY RECOMMEND Valvoline in New Britain CT.
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July 2023 by Sarah K.
The fast oil changes are amazing. The problem is that Valvoline told me that I needed my AC recharged for $170 because something was "high pressure" and will "cost more money down the road." I took my car to South Street Automotive in West Hartford and they told me my AC was perfect and running at 48 degrees. My mechanic said if my AC was any colder it would be shooting ice cubes into my car. So, Valvoline lied to me and tried to rip me off.
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June 2023 by Heather Gracie
Updating my review because it was apparently nothing they did: Took it back in today and William was super helpful. Checked everything and told us what he thinks it might be.Went in today for an oil change, with a car that WASNT making random nosies. Got done with the oil change only to start driving to find out my car was making a rattling/clanking nosie while idling AND accelerating. Am taking it back in tomorrow to have them hopefully figure out what they did wrong, but im not sure I'm hopeful on the outcome based on all the reviews I've read.Service: Oil change
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May 2023 by Diamond Najee
I came to this location for the first time and Luis in specific was great!! He was super kind and patient with me. The fact that he seems to also genuinely enjoy what he's doing made me feel even more comfortable coming here. I will be back for future services fasho!
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April 2023 by 2ECONDx
I worked with Moises, Howard and Samuel. I’ve been to valvoline many times and this was by far the best experience I’ve had. Never going to a different location. Thank you guys very much.
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April 2023 by Eddie Rozetta
Unbelievable!Been coming to this location exclusively for nearly SIX YEARS and we have always been treated well here... untill now!They left the cap to the air filter off and under the hood causing it to become wedged between the fan and the radiator damaging our engine! Was informed by them that they reviewed the video and determined that we came in that way.THIS is the only place that does our oil change! I pray that the owner can explain to me how if what they have declared is true.. would we've been able to drive to NC and back then to the Bronx and back and amass 3200 miles with the cap off and NOTHING happens until after our next visit?! YOU HAVE LOST A CUSTOMER PERMANENTLY..and it's my intention to let all of my fans and friends across the country know how much loyalty is "rewarded" here!The Happy Preacher (not)Services: Oil change
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March 2023 by Chris Kazes
Moises was thorough and went through my car, explained things to me and showed me my cabin air filter was never changed.Luis , Moises and Will definitely took care of me. I always go here and will continue
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March 2023 by Davina Lockhart
Worst experience ever, I pulled up was told 10-15 minutes for service then I’m stuck trapped in a service line that’s not moving other cars that got there after me are being serviced. Totally unacceptable. I didn’t even have time to stay anymore! Total waste of time!! If the actual service is anything like the customer service, I just saved my car & myself from the headache. Very disappointed with the way it was organized & handled. By the way, it’s set up so customers can’t leave when they need to & that’s horrible. I’d leave no stars if I could
