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November 2023 by Génesis Vargas
I recommend you come to Universal Motors, they helped me and my girlfriend get into our dream car. Matt, Adam and Maritza are so nice and helped us throughout the whole process. Thank you guys for everything!!
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November 2023 by Victor Cruz Jr.
Matt was very friendly & straight forward. Didn’t beat around the bush to get me a car. Would totally recommend this dealership to anyone especially if it’s your first time buying a car.
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November 2023 by Sanchez Star
I’m soooo pleased with my new car these Men are fantastic you need a car come to them I promise you won’t be disappointed.
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October 2023 by Solomon Owusu
I bought a 2018 Infiniti Q 50 from Universal Motors and the whole experience has been top notch. The owner, Matt and his crew are very pleasant and helpful to their customers. They made the whole process so smooth and convenient. My car is super clean, well maintained and drives very smoothly. I highly recommend this business to anyone who wants a seamless purchasing experience.
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October 2023 by Takieyana Vazquez
I had a wonderful experience, from the moment I walked to the moment I left. The dealers made it their business to make sure I left with a car that made me happy.The easiest thing I’ve ever done. Thanks to harry and Maritza
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October 2023 by Brian L.
Watch out they cars with broken head gaskets. Watch out. They lie on federal applications. Left the lots 45 minutes check engine light came on. No AC for the whole summer. They joke mechanic snipped a wire to stop warnings to come up on dashboard. They won't help you. Watch out. Don't make the same mistake we did. No good. Write a review to the bbb. Get them shut down. It's not cool what they are doing.
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August 2023 by Stephan W.
I recently purchased a Chevy Silverado from this dealership and the process was very easy and the staff was very friendly. I had no problems with the paperwork, and it was completed and registered without any trouble. I love the truck and would come back here in the future to buy another vehicle.
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August 2023 by Maccabees Benjamin
Listen if you’re in a bind with your credit and you’re rebuilding and you need someone to help you get back on the road, these are the guys! They work with you and they understand that life happens #1 customer service hands down!
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August 2023 by Jose C.
They were very quick and easy about it, not making it forceful, and eager to help with anything you might not know or understand. The car I got is in great condition and honestly running great do far. I would recommend coming and checking out their lot, who knows you might even end up leaving with a car.
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July 2023 by brooke capra
Please trust me when I say, GIVE THEM YOUR BUSINESS!!! Amazing amazing people, they are honest and trustworthy. Best used cars in CT with the best prices. I was looking for my new Mazda for months so I knew what every other places prices were. I saved so much money and also just had the best experience. 100000%%%% recommend
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June 2023 by Jordan Cheeseboro
When it comes to cars I have the worst luck but with Universal Motors I have the best luck! Went through a couple losses and dealt with this company on three different deals and all three cars have been well maintained and giving to me with no problems. This is the dealership you want to come to when you need a reliable and affordable car. Great people selling great cars ! Look for Matt when you stop by, cares about his customers and is very helpful … Universal Motors won’t disappoint you !!!
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June 2023 by TJ
Universal had great prices. I went to see 2 vehicles but someone else put a deposit on 1 vehicle. I ended up buying and driving home with the other car. Arvin was great and straightforward with the prices. I've been looking for a vehicle for about a month and went to many cardealers. All other dealers always tried to sneak in additional charges and Arvin did not do that and I appreciated him being honest. The car had couple of minor things that needed fixing that he took care of. They earned a life long customer.
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June 2023 by MISS FOSTER
Thanks to Harry, Matt and Irvin for my new Acura MDX. The process was fast, efficient and super smooth. I highly recommend this dealership. I searched through several and this dealer was the one who helped me get the car I wanted and with a great payment.
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June 2023 by Jennifer Mercado
This was the BEST experience we've ever had. Great people. They were polite and had awesome customer service. They get it done. Highly highly recommend. You won't regret it.
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June 2023 by Tony B.
I purchased a 2013 ford f150 extended cab on february 22 when i looked at it was very good condition i realized it had a check engine on.I went to talk about the engine light. He told me he would have it fixed before we pick it up. We pick it up in the beginning of march after we left the dealership we noticed the light was on so the next day we called them they told us to bring it in. Then they wanted us to bring it home to make a appointment but I would leave it here. Then agreed to leave it. About a week goes by. Then he tells me to bring it to chris's auto clinic and talk to nick we dropped it off on march 14. A few days later we talked to him he told me it was a p0016 code. Then he told me it was the timing chain that it would take about 2 weeks i said that was fine then 2 weeks passes. then this where starts going bad. I called them 2 times week asking about the truck and that parts didn't come in or they were working on it. After over 2 month's i asked for the diagnostic papers for what was wrong with the truck but all he said you can call the cops i was done with him. i had my brother try to talk with him. When he talking to universal motors they wanted me to use the extended warranty to cover the cost to fix the timing chain. But he didn't think it was the warranty company should pay. My brother just got a lawyer. when he talked to the lawyer they told him that what he was doing was illegal because it was a pre existing condition. Also they never said anything about purchasing a extended warranty. There all talk i would not recommend them to anybody and he still has the truck and i am making payments for something I don't have