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“I didn't expect to give them a 5 star, but their truck stopped on our hilly street and delivered them on our long gravel driveway and picked them up. Without getting wordy, the uboxes were stored for 6 months and the contents were dry and undamaged when we unloaded them 1800 miles later. No issues whatsoever.....I hope future moves go this well. Shipping price was as quoted...Thanks UHaul.......Andy”
“Carlos is one of the most hardworking gentleman I have EVER met. He came and helped me in an emergent situation and was kind, helpful, and not only that he MADE IT RIGHT! Thank you so much Carlos, workers like you are the reason I keep coming back and using uhaul.”
“The front desk attendant Carter was extremely helpful for my team. We were in need of a rental truck for immediate service and Carter was able to expedite our entry given the circumstances to get us a rental within minimal time. His service was great and his attitude was extremely friendly throughout the entire process, and I would recommend working with him if he is available!”
“Although I was there on unsatisfactory personal terms, my unbiased opinion of the service I received was adequate, professional and helpful. I have nothing negative or unpleasant to report. I highly recommend their services. The space met my expectations, it is easily accessible and no security issues.. Thank you U-Haul.”
“The customer service and efficiently of this Ryder location is amazing!! We desperately need a truck and within hours we picked up. Staff is extremely friendly and very helpful!”
“TJ was EXTREMELY helpful. He made a stressful experience very easy and smooth. I would highly recommend this location of Uhaul to anyone!! Keep up the great work!!!!”
“I've used Penske multiple times and always a great experience. Had to call for roadside assistance to fix an issue with the truck and the mechanic came right out and fixed it while I was busy unloading the truck. Definitely recommend.”
6:30AM - 4:30PM
90 N Main St, Middletown
Truck Rentals
“This is my second time visiting this U-Haul in West Hartford, this time I met a different person I believe his name is Brandon excellent service ,fast, respect I highly recommended to family and friends if they want to rent or refill propane go to this U-Haul you will see how these young mans treat you with respect and fast service keep up the good job ?”
“Rente a rock hound, picked it up at 7 am. It was ready. Around 1pm it blew an O ring. We called. I walked across the street to do something was gone a total 10 mins. When I walked back, the service guy was already cleaning up. That's fast. Thank you guys”
“Had a great experience here. Reserved the truck online, it was waiting for me when I got there. Check in process took just a few minutes. Gee was super friendly and professional.”
“The company i work for has a corporate acct with penske, and at this location the employees are very good with customer service and very knowledgeable as well. They helped us get out of a big jam. Thanks for the fast and very courteous service!!!! Top tier service.”
“I reserved a truck on August 1, 2019 for Saturday August 3, 2019. I met Bob he was very kind, respectful and professional. I had no problem reserving the truck! I didn't have to pay in advance! We picked the clean truck up Saturday morning no problems! It was there and ready! We returned it at 5:30 pm same day. All paper work was done with no problems! I love the service I got from this UHAUL service place! We got a Great price and awesome service! I would definitely”
7AM - 8PM
311 W Main St, Meriden
Truck Rentals
“I absolutely loved my drop off place in Meridan the couple that runs the place is excellent. The place I came from in Corbin Kentucky however rented me horrible equipment that was dangerous. The 10 ft truck had broken mirrors. The tow dolly was very damaged and broken with worn out ratchet straps that dud not stay on the tires abd had been previously damaged on the left wheel side. The guy running the place didn't let me inspect it with him. He did put my van onto the tow dolly but it was to not show me how damaged the tow dolly was. Which I could've asked for another one or upgraded to a car trailer. My trip wouldn't have taken me over 24 hours for a 12 hour move back home. The couple in Meridan agreed and told me the equipment was to dangerous for my move to come home. They were glad U made it back in one piece. The couple took very good care of me and my family helping me put most of my stuff into storage. I am forever grateful to that couple that runs the one in Meridan at the Uhaul at Lincoln Square.”
“John was wonderful to make reservations with! After a terrible experience in another uhaul location, he was so helpful in making reservations for our local move.”
“Can't say enough about the excellent customer service we received at Capital Ave. We so appreciated the professionalism,and fast service throughout the whole process. Thank you!!”
7AM - 8PM
10 New Britain Ave, Plainville
Truck Rentals
“We’ve rented several trucks in the past few months to help with a variety of events and this U-Haul has been perfect! Trucks always available, clean and well-functioning, and courteous staff. In particular, Kaleb has helped us with most of our rentals and he has consistently been kind and incredibly helpful! Highly recommend!”
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“Great service and Steph was AMAZING and super helpful! The truck is very nice and much better than when I went with Uhaul last time. It trailers the car behind it beautifully and it is easy to see the trailer wheels in the mirror. A much better ride too, and more power. With the Uhaul we had a hard time getting though the rockies and up the hill on my road. A++++ would recommend Steph and this company for your moving needs. Thank you guys so very much!!”