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“I didn't expect to give them a 5 star, but their truck stopped on our hilly street and delivered them on our long gravel driveway and picked them up. Without getting wordy, the uboxes were stored for 6 months and the contents were dry and undamaged when we unloaded them 1800 miles later. No issues whatsoever.....I hope future moves go this well. Shipping price was as quoted...Thanks UHaul.......Andy”
“Rente a rock hound, picked it up at 7 am. It was ready. Around 1pm it blew an O ring. We called. I walked across the street to do something was gone a total 10 mins. When I walked back, the service guy was already cleaning up. That's fast. Thank you guys”
“The front desk attendant Carter was extremely helpful for my team. We were in need of a rental truck for immediate service and Carter was able to expedite our entry given the circumstances to get us a rental within minimal time. His service was great and his attitude was extremely friendly throughout the entire process, and I would recommend working with him if he is available!”
“Service was good and the check-in process was easy. The truck definitely was making quite a bit of noise from what I suspect to be a poor transmission. Didn't cause any issues but definitely was a concern for breaking down. Seems like it needed a little maintenance.”
“I usually dread dealing with U-Haul, but Belinda actually made it fun, and I hope she’s there whenever I have to use uhaul again. Thank you for making us smile!”
“The customer service and efficiently of this Ryder location is amazing!! We desperately need a truck and within hours we picked up. Staff is extremely friendly and very helpful!”
“I had a great experience renting from Penske. I had a 1,000 mile trip across the country, with this location as my drop off. The 16 ft truck was a 2023 in great condition, and it drove well. I had no issues with dropping off. Haley was kind, professional, and efficient. After issues with other companies, I will only be renting trucks from Penske from now on. Their fleet, employee fairness, and prices are ideal.”
“My husband and I had a great experience at U-Haul because of the great service we received from Lucy! From the beginning, she was kind, helpful, efficient, and knowledgeable. She made the check-in process painless. She even went the extra mile of helping us find our truck. If I owned my own business, I would hire her. U-Haul is fortunate to have such a wonderful employee!Thanks again Lucy for being so kind and efficient!”
9AM - 5PM
311 W Main St, Meriden
Truck Rentals
“It worked out perfect for what I needed it for. Reasonable considering how much and where we were hauling. Service was very friendly and respectful. Explained everything to us. The only thing that was a bit unclear was the drop off process but my sister and myself managed to figure it out just fine. All in all, I'd recommend if you're in a pinch and home depot is sold out.”
“Had a great experience here. Reserved the truck online, it was waiting for me when I got there. Check in process took just a few minutes. Gee was super friendly and professional.”
“Title: Exceptional Service from Alitza at U-Haul recently had the pleasure of renting a vehicle from U-Haul and I cannot express enough appreciation for the exceptional service provided by Alitza. From the moment I walked in, Alitza's dedication and professionalism stood out.Despite my initial reluctance to purchase insurance, Alitza patiently and persistently advocated for it, demonstrating genuine concern for my well-being and the protection of my assets. Even when I joked about potential commissions, Alitza remained focused on ensuring that I understood the importance of having adequate coverage.What truly impressed me was Alitza's willingness to share a testimonial about another customer's experience with me. Her genuine and empathetic approach, coupled with the compelling testimonial, convinced me of the necessity of purchasing insurance coverage. This decision ultimately saved me from potential financial strain and provided me with peace of mind throughout the rental period.Moreover, when I encountered a minor accident during the rental, Alitza demonstrated remarkable professionalism and empathy. She was incredibly receptive to my concerns, provided clear guidance, and offered invaluable support throughout the entire process. Thanks to her assistance, what could have been a stressful situation was quickly and efficiently resolved, and I am grateful for her unwavering support.Alitza exemplifies the highest standards of customer service and professionalism. Her dedication to ensuring a positive experience for customers is truly commendable, and her efforts did not go unnoticed.I firmly believe that employees like Alitza are invaluable assets to U-Haul, and I want to ensure that her exceptional performance is recognized and celebrated. Thank you, Alitza, for your outstanding service and commitment to excellence. You made my rental experience truly exceptional.
To the public get the insurance never decline it trust me!!”
“Can't say enough about the excellent customer service we received at Capital Ave. We so appreciated the professionalism,and fast service throughout the whole process. Thank you!!”
“Had a great experience here. Reserved the truck online, it was waiting for me when I got there. Check in process took just a few minutes. Gee was super friendly and professional.”
9AM - 5PM
10 New Britain Ave, Plainville
Truck Rentals
“We’ve rented several trucks in the past few months to help with a variety of events and this U-Haul has been perfect! Trucks always available, clean and well-functioning, and courteous staff. In particular, Kaleb has helped us with most of our rentals and he has consistently been kind and incredibly helpful! Highly recommend!”
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“Great service and Steph was AMAZING and super helpful! The truck is very nice and much better than when I went with Uhaul last time. It trailers the car behind it beautifully and it is easy to see the trailer wheels in the mirror. A much better ride too, and more power. With the Uhaul we had a hard time getting though the rockies and up the hill on my road. A++++ would recommend Steph and this company for your moving needs. Thank you guys so very much!!”