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February 2024 by Nelson B
The ATM is never working correctly. I get paid on the Third of every month go to the ATM it’s down garbage place
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January 2024 by Brian Langlois
Took my money. Thieves
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November 2023 by Heather Gracie
It's always a hit or miss with this place. I only come here when I need to buy $2 bills, and sometimes they give them to me, other times they tell me I need an account.It's just more annoying when you're standing there for 30+ minutes just to be told you wasted your time standing there.
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September 2023 by Joe Ticket
Received a call from this branches phone number Guy said he was TD fraud department. Said somebody was trying to use my debit card for $851 in Atlanta I told him no I have the card. I was suspicious and I called TD and they denied anyone calling or any fraudulent activity I asked if it was possible somebody from this New Britain branch called and she said no. So somebody is using this phone number for a scam This is not an indictment on this bank but just beware
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April 2023 by Amy Makaros
The atm is broken 90% of the time , so maybe they shouldn't charge fee's for using another atm !!
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September 2022 by Mc Mc
customer service too slow
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August 2022 by Yalizsa Bonilla
Great stuffGreat service
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February 2022 by Scotti “Scotti” P
The most UNPROFESSIONAL business (bank or other) I've seen yet. It fits however for New Britain
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March 2021 by Tifama Anne
Very bad bad customer service very rude too. One lady there I don’t know her name but always cuts you off when U trying to talk. Very rude. Drive thru very slow. They need to hired more competent people.
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February 2021 by Danielle P
Leila was so nice & helpful :)
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September 2020 by raquel
employees are so rude
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July 2020 by kelly1385
Awful system for signing in and they don’t respect the line or number that they give you. They need to update the system and have it better organized and better trained staff.
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June 2020 by Jose Jiménez caceres
Omilie Maldonado,Glennis laboyis my wife and you should be a little considerate of me as a client. I told you that I work a third shift and left later than normal. Those people at td bank are very, very bad at helping the customer. I soon moved from Citio and will also move from one bank to another if we can feel better about our bank. I think your colleagues are rasistas because of my language. And according to you told me that I have the right to change my bank and the right to express my opinion ?♂️
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November 2019 by Said Mo
I went in to get some help with the app. I sat and waited for one of the agents ,not the tellers, to help me. Sell i sat, a lady was helping a customer,forever.the other agent, was on the phone,then he got off the phone,and never even recognized my presence in there. He got up and walked away,and disappeared.
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June 2019 by Havital Miltz
I doubt you will find a branch with less competence than this branch.
