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October 2023 by Leon Blumstein
I have been a costomer at story brothers for 54 years, and they treat everyone like Crown Royal , nothing but the best, the body shop does great work, customer service is great, and i want to personally thank Jeff, for treating me so good, when every one around me is not good to me , thank youServices: Painting
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September 2023 by Lois Eddins
Story Brothers was one of the auto-body repair shops recommended by my Insurance Company. I was concerned with the reviews so I was hesitant to use them, as the auto body work required was complex because of the amount of damage and because the side air bags were deployed. Jeff and his team did a great job. He stands by his work. I was very happy with repairs. Thanks Jeff and team at Story Brothers!Service: Body & Trim
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August 2023 by Ariana Clarke
Just another bad review to add to the others, if I could give this place 0 stars I would I don’t know how these people are in business. They do junk backyard shop work no customer service no time management so basically no basic skills to run or maintain a business.
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June 2023 by Lito From 137th
I had a jeep compass (the pictures is it stranded in NY after getting towed off the highway cause it had a throttle body problem) which they charged me over $400 to fix and they did absolutely nothing the throttle body still was the cause of my car shut off completely while driving mind u I have kids. We got stranded on a high way going to a funeral in NY completely missed the funeral. They have horrible service and the old man tell me one price and the other guy tell me another they not even on the same page and was arguing in front of customers. Poor customer service and bad labor. Had to go to a mechanic in plainville who actually knew the people here and did the job for free. Don’t recommend ppl to come here.Service: Auto engine diagnostic
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June 2023 by daughter of the almighty
Still waiting on a part to have my car finally fixed…. Already charged but not finished, it’s been almost 4 months already
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May 2023 by FOREVER
Read The Reviews! Pay attention to the overall Ratings. This place only tells you what they want to make you believe. extremely crooked liars. would not stop here to even ask for directionsService: Steering & suspension repair
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April 2023 by Joseph Saluski
Just your average shop. No customer service really. We were in and out quickly.
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February 2023 by Salvatore Ciarcia
I as well was in and out but the big test is my truck and the trany and transfer case so let's see what they can do as well as prices on this next jobService: Auto engine diagnostic
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January 2023 by Halina Sheldon
Only had my Emmissions test done there,they took me in quickly, no long wait, and the service was great.
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January 2023 by Don Clemson
I got gas in the pump did not print out a receipt it said the clerk has the receipt so I went over to see the clerk and then they were not in the booth so I looked in through the glass with my hands up to the glass and then the woman came over and she said oh you got my window all dirty just for a receipt. I told her that she should be in her booth for customers and that's why I had to look in but either way she copped an attitude. Cheaper gas other places with friendly workers . This burly woman is just a nasty worker not good for business.
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December 2022 by yusef abdo
I would not recommend this shop to anyone!! I had brought my car to replace front and rear brakes and rotors and its been one month since they had replaced them. Since then i had to bring the car back to the shop 5 times as they had given me a 24,000 miles warranty since they had done the brake job..... every week i keep having problems with my brakes and started having new problems now that werent even related to the job they had done. The electric emergency brake doesnt work now since the last time i had brought it to the shop.Service: Brakes
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November 2022 by ACM
Smoke machine not working for emissions twice. Leak for emissions repair was not fixed. Vehicle was left across the street not on company property with a dead battery for pickup. Was charged for not fixing the leak. Vehicle had side wall damage after not fixing the leak. Wonder why my vehicle was left outside the business for pickup.Services: Auto engine diagnostic
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September 2022 by Ramesh Patel
I would not recommend to go to this place even they are approved SHOP by your insurance company.I had to go 4 times for Bumper they replaced. My worst experience dealing with them ZERO quality work, Worst/Rude customer service. I reported to my insurance company (The Hartford Insurance) I will never go to this shop fifth time if the bumper starts following a part, gap all around. See attached photos of their workmanship. I WISH I COULD GIVE ZERO (negative) STAR to this SHOP. Wasted so much of my time & talking/ reporting to my insurance company.Service: Body & Trim
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September 2022 by Lori Stahl
Went for emission test today, in and out in 10 minutes. Employees were great.
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September 2022 by John Cattelan
Jeff and the team at Story Brothers did a great repair on my car. Car looks new!Service: Body & Trim
