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May 2024 by Brian Owens
Did not have to wait very long at allBlood drawn very professionally no pain whatsoever. This is my second time at this location and the previous appointment was also very good. Five stars!
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May 2024 by Rose S.
There are many many things they can improve on but for today I want to say there is no longer a physician on call. I would not have had to need a physician on-call if the receptionist would have contacted the proper person to write my prescription when I called them at 11 AM 1 PM and 3:30 PM. I get a phone call from a Sierra stating that I need to see the urgent care that there are no doctors on call. So then they call me back from the urgent care company and tell me they do not accept my insurance so I say well how much if I self-pay they say no you cannot self-pay if you have insurance. this left me having to call my neurologist to write the prescription until Monday. Very embarrassing but at least they had an on-call service unlike. I will be finding a new primary care physician that has nothing to do with starling. This is not the first problem I've had with them with my old APRN . It was a nightmare.
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May 2023 by Ken M.
Annual physical one month agoPhysician said medications would be PrescribedWent to pharmacy 10 days ago, they said there were no refills and they would contact physicianCalled pharmacy 1 day ago, 9 days after 1st call.They had not heard from physician, would contact and RX would be available today.Went to pharmacy to pick up refill. Starling physicians had not returned call.Called Physician today to get refill. No starling physician wad available. Spoke to an answering service for another practice. Answering service said that their MD on call could only provide a prescription if a telephone visit was set up with one of their Physicians. Extremely disappointed with how Starling Physicians is handling patient needs.
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February 2023 by Christine Z.
Just attempted to make an appointment as a new patient...the receptionist was so rude that it deterred me from the wanting to see any of the doctors in the practice...just remember your front end staff is the first impression that new patients will get...
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July 2022 by Sara M.
Three stars only for the doctor. The office and billing staff are disorganized to say the least. I was referred by my PCP and trying to schedule an appointment with the new patient paperwork was a hassle. Then when I got to the appointment, I had to fill the same paper work out again for some reason. Then I was charged $700 for a 10 min. visit. When I signed up for a payment plan, the billing office continued to mail me bills with highlighted amounts due, even though I was enrolled in a payment plan. OH, I was also told that I, as the patient, should ask the doctor how much everything would cost prior to having an appointment.
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January 2021 by Kathy W.
I've been using Starling (formerly Grove Hill) since 2009 for practically everything: gynecology, mammograms, pediatrics. They have just about everything you'd need in one location. Your experience may vary by department but generally this is a great place for competent medical service, no matter who the patient is.