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9:30AM - 5:30PM
135 Chestnut St, New Britain
Shipping Centers
8:30AM - 6:30PM
34-3 Shunpike Rd, Cromwell
Shipping Centers
“The store's owner is an extraordinary person, whose dedication to both employees and customers sets the tone for the entire operation. I used to work for Mark and from the moment I joined, I felt like part of a close-knit family, where everyone genuinely cares about each other’s well-being.
Working there was a joy because the environment is so supportive and family-oriented. The owner goes out of their way to ensure that employees are treated with respect and appreciation. This is a place where hard work is recognized, and contributions are valued, creating a positive and motivating atmosphere.
Customers are always greeted with a smile and receive top-notch service. The staff takes pride in their work, consistently going above and beyond to meet the needs of everyone who walks through the door. It's clear that this dedication comes from the leadership at the top.
I left The UPS Store not because of any dissatisfaction, but for personal reasons unrelated to my job. My time there was filled with great memories, and I am grateful for the experience. If you're looking for a place that values people, both employees and customers, look no further than this exceptional UPS Store.
Thank you Mark and David for everything!”
“The individuals in the printing dept deserve a raise. They are always so nice to work with, helpful, and i really appreciate having somewhere to go for my printing needs. Thanks again!”
8:30AM - 6:30PM
285 Berlin Turnpike, Berlin
Shipping Centers
“Brenna was extremely helpful with my request. She took the time and was knowledgeable. We need more employees like Brenna! I will make it a point to come to the Berlin UPS Store again! Thank you Brenna...”
8:30AM - 6:30PM
360-B Queen St, Southington
Shipping Centers
“The UPS store in Southington Ct on Queen ST goes above and beyond to make sure all your needs are met. As a business owner I have consistent interactions with them and I have always received 100% satisfaction.”
“I rarely give reviews unless I am not happy. Today I was in the store waiting in a long line. One of the staff noticed me and went to get my mail. I didn’t not expect this. They always give outstanding service and call me by name.Service like this is rare. I want to thank the wonderful guys who work there. ?”
“Hector was wonderful and really saved my day! Without his dedication to making sure my package went out safe and in a timely manner I would have had toCome All the way back out here so thank you so much!”
“Very nice FedEx store. Never a long wait and the staff are very helpful in general. Easy access from the Berlin Turnpike. Good to see people enjoy what they are doing. I've never had a package lost or damaged.”
“I needed HP ink for my ancient HP8600 printer. The On-Line internet prices were $58. The Staples Store $66. I told the cashier of the prices on the internet. He verified what I said and he MATCHED the price. Satisfied Customer”
8:30AM - 6:30PM
1077 Silas Deane Hwy, Wethersfield
Shipping Centers
“A wonderful story, all employees are very helpful and professional, knowledgeable. I only needed a notary service and they provided, educated me with a lot of information that I needed to complete what I needed!”
“They truly went above and beyond. I had an issue with my shipping packaging and it was going to be a whole thing but the gentleman really took the time to help me out and definitely did more than he needed to. Thank you!”
9AM - 6:30PM
141 South St, West Hartford
Shipping Centers
“DHL West Hartford - exemplary service. My second time shipping overseas was today (1st time everything arrived so quickly and in excellent condition). The personable, helpful and customer centered approach by Brandy at West Hartford, on both occasions, made the experience stress-free. I was shipping inherited goods overseas; during a very difficult time, Brandy was reassuring and really invoked trust in the company. She made certain the shipment was wrapped securely which kept everything protected. I was so impressed with her attention to detail and I'm so grateful I chose this DHL office to ship the items.Hence the fact that I've returned to DHL to send more treasured belongings for a second time. Again, above and beyond effort by Brandy.Thank you so much for all your assistance. Really couldn't have managed without you!And very happy promotions were on offer both times. That really helps.”
8:30AM - 5PM
101 Locust St, Hartford
Shipping Centers
“Needed to have printed a 3x4 banner. The original image had very poor resolution, yet the print came out very well. Pleased with help and instructions by the associate who assisted me. Would come back again for more printing needs.”
“After a very poor customer service experience at Glastonbury i decided to call the west Hartford location to see if i would get some help beyond "you have to have the design in your email" (for business cards). I called print & marketing (in west hartford) , shared the nightmare i had at Glastonbury with Alyssa. She was so awesome! very understanding and even invited me to their location to help my situation. When i arrived i was so impressed ! i met Mike the manager there and he shared his sympathy with me but then not only helped me get my order right. He also guided me through the mobile app and helped me save some rewards points for the next visit. Between Alyssa and Mike i'll absolutely take that 20 min drive from Glastonbury for my business supply needs. Thank u guys so much !”
“I’ve come here twice for a multi-step service (notary, witness signing, scanning, copying, and mailing - all for one set of documents!), and Alec and the team could not have been more patient, kind, and helpful. That place gets slammed sometimes, but they never act stressed or overwhelmed. They just focus on giving every customer the help they need as efficiently as possible. They’re the best!”
“My family visited on May 3,2024 for my baby son's passport appointment. Oksana was very helpful and friendly. I brought with me a filled out DS11, my son's birth certificate, a photocopy of the certificate which wasn't needed, parents' IDs, one photocopy of the front of the IDs together and and another for the back, and the check made out to US department of State which I had to add my son's first name and date of birth to the bottom. Oksana was able to take a really nice photo of my son. I paid the $35 execution fee and $15 photo fee by credit card.”
“We kicked off a marketing campaign today for our family business. With only an old flyer to work off of, Raymond and the team in the print services department at Staples in Newington were 'clutch' in creating gorgeous poster boards and advertising materials for us. We appreciated Ray's knowledge, kind and attentive manner, and speedy turnaround. They will be our 'go-to' partners moving forward! Thank you, Ray and team!”
9AM - 12:30PM 1:30 - 3PM
780 Worthington Ridge, Berlin
Shipping Centers
“May not have everything a bigger post office has but Berlin is very fortunate to have a total of 3 post offices for such a small town. Gets the job done and for me very convenient”
“Today, I received a call regarding a low quality print for a program I'm having this weekend. The person who called me expressed his concern that the result was likely not intended and offered an easy solution. I quickly sent over a higher quality image of what we were attempting to print and at no additional cost got the product we wanted in a high quality print. Suffice it to say, we are sending all future prints to this location. Thank you.”
8:30AM - 1PM 2 - 4:30PM
115 Main St, East Berlin
Shipping Centers
“Stephanie has been very helpful every time I come to send my packages. She answers my questions patiently with a smile on her face. Seems to know other regulars and calls them by name to greet them. Great customer service!!”
“My print job was for a funeral program, double-sided in color. Staff was friendly and prompt. The print job looked great. They finished the order early AND folded them for me. That was so incredibly helpful and thoughtful.”
“I’ve been to this post office a few times and they are always courteous and efficient. I worked with Karen today to mail several packages and envelopes. She was kind, patient, and had me out of there in under 5 minutes!”
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“Pretty busy but this place has really turned itself around the last 3 times I was in there. Each time the line moved pretty quickly and all 3 different clerks were actually very friendly.”