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November 2023 by Heidy Gonzalez
Had an amazing experience. Everything was quick and easy for me. Sarah Peschke was my sales representative & she was amazing since this was my first time buying a car she walked me through the whole process of buying a car. I was coming from Boston and Sarah made sure I got my car within the same week I bought the car. Highly recommend!
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November 2023 by Edwin R.
Services done on vehicle that was not agreed upon. Service manager attempted to fear monger my wife. Cashier at the checkout was useless and not willing to assist. Everyone stay away from getting cars serviced here. I will never get any of my cars serviced here. Bunch of criminals. Avoid all of the greaseballs here - no reason to trust them whatsoever.
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October 2023 by Mario Cipolla
Every time I bring my car in for service, even for the simplest thing l, everyone is super nice, attentive, and respectful. Gigi and Chris are wonderful, always.They really do go above and beyond to make sure you’re 100% satisfied. Thank you again Schaller Honda service team. You guys are awesome! If you need service for your car, there is no other place that will treat you better!
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October 2023 by Sam Irons
I had the pleasure of dealing with Sarah Peschke she really made the whole shopping and buying experience amazing! If I could rate higher than 5 stars I would! By far my best experience buying a car and it was all thanks to her! If you come here for a car I highly recommend asking for Sarah you will not be disappointed!
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October 2023 by Debashis hembram
I have recently buy my new car from there, I meet Sarah peschke she is so nice and kind she assets me throw out my process of car and she answer my all questions.We spent all most 6-7hrs .She didn’t even went for lunch break and help us for our car.I really appreciate her work and kindness.Definitely I recommend to reach her for any help she won’t say no.
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October 2023 by Nathan Moore
I wish I could give this a negative star! Probably one of the worst and expensive headaches I’ve ever had to deal with.It all started when my Accord lost acceleration power while going up a hill and was running rough back in May. I took it to the dealer and they charged the $168 diagnostic fee and said, nope nothing wrong with it.Couple days later all the lights and warnings came on for everything in the car. Called them up and told them what had happened. Scheduled an appointment and brought it in. By then all the lights had gone off.They finally got to looking at it that day and said “oh your head gasket needs to be replaced.” My car only has 84k on it. And also your injectors should be replaced. Apparently the injectors were under some warranty. So for $3800 and at their highly recommended solution, I had them replace my head gasket. Injectors would have to wait because of a national backorder apparently.Couple weeks later, I see oil spraying around my rim of my tire. So I brought it back in and they had to replace the crank shaft seal that they should have done when they did the head gasket, but didn’t.I had to then call about 6 times to figure out when these injectors were coming in because they told me not to drive my car much until they were replaced but wouldn’t give me a loaner or anything to help. (This is about 3 month later now)They finally got the injectors in and set up an appointment. After the install, I had this loud rattle every time I accelerated. I was dreading having to take it back because most likely they would have charged the diagnostic fee.I had to get an oil change somewhere else and I told them to just look around while under there. They pulled out a smashed Honda side mirror from above the oil skid plate!! Honda workers literally put a broken side mirror under my car!! They also left garbage in the engine compartment when changing the injectors!One of the worst experiences I’ve ever had with their service and I’ll be telling everyone NOT to use Schaller.
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October 2023 by Rom A
This review is for their Sales Department. My wife and I visited Schaller Honda without an appointment for a test drive. From the get-go, we were treated in a friendly and professional manner.Our sales consultant is Rob Hensel who was very knowledgeable and accommodating, especially as we were considering both new and used models. We greatly appreciate his straightforward/upfront yet no pressure approach, which made the experience way more pleasant compared to what I have experienced from car dealers in the past.We highly recommend Schaller if you're looking for Honda vehicles. Our positive experience here was such that, even though our purchase plans changed, we felt compelled to write a review nonetheless. Look for Rob Hensel, specifically, and you won't regret it :)
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October 2023 by Karen Wynn
Carlos H the service advisor was wonderful! I was in and out in less than an hour! Excellent communication before, during, and after service via text messages. We will continue to buy and service cars at SCHALLER because everyone here is great!
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September 2023 by Rom A.
This review is for their Sales Department. My wife and I visited Schaller Honda without an appointment for a test drive. From the get-go, we were treated in a friendly and professional manner.Our sales consultant is Rob Hensel who was very knowledgeable and accommodating, especially as we were considering both new and used models. We greatly appreciate his straightforward/upfront yet no pressure approach, which made the experience way more pleasant compared to what I have experienced from car dealers in the past.We highly recommend Schaller if you're looking for Honda vehicles. Our positive experience here was such that, even though our purchase plans changed, we felt compelled to write a review nonetheless. Look for Rob Hensel, specifically, and you won't regret it :)
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September 2023 by Cameron Bubbico
The used car service team was awesome!!! Sarah and Mario down there were swamped with customers shortly after I walked in a they still made sure I was okay and everything was getting done properly!! Was in and out with keys in my hand in just 5 hours(if you don’t know how the car dealers are that’s pretty dang quick!)Would definitely recommend them to anyone looking for a used car!!!
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September 2023 by Riley Praskievicz
Coming from someone who works in the car industry in Sales. The service department is fire, their sales department needs a lot of work. I reach out to my customers every 3-6 months to make sure they’re good. I haven’t heard from my client advisor or the dealership for my entire lease LOL. Love the service department though, they’re so nice!
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August 2023 by Gabriella D'Amico
Best car buying experience i’ve ever had. Every person made it super easy. They let you look through the lot by yourself and will let you test drive anything you want to. They don’t breathe down your neck like normal sales people. It takes so much pressure off the buyer. Shout out to Mario and Sarah for helping me secure my dream car!!
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August 2023 by jorge negron
Great dealer. Jarveris Jinks took care of me. I came into trade my lease and he made the process easy. I was so please with everything I end up getting another vehicle the same day. Please go see him, you will be very happy. Great service and most important he can get you into a nice car at any price range. Don’t miss out and drive out with a car the same day.
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August 2023 by Meg Langdeau
Mario and Jimmy were fantastic. So down to earth, professional, knowledgeable and helpful. The trade in process was easier than I thought it would be, and their patience with that was outstanding. I love my new Mazda CX-5!!! Thank you so much!-Meg & Tim
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August 2023 by Erika Vann
Sarah and Mario were incredible! I had to trade in my Taurus which I knew was underwater; yet they were able to help me finance a newer car. I am so thankful for these 2!! They made the buying process so easy and Eric was so easy to talk with in regards to financing. Thank you all!!
