O'Reilly Auto Parts in New Britain, Connecticut, is a well-regarded store located at 200 Allen Street. Customers appreciate the wide range of parts, tools, and accessories available, along with valuable store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also offers a free Loaner Tool program for those needing special tools for their projects. The staff, including the assistant manager, is noted for being helpful and welcoming. Customers have shared positive experiences, such as receiving assistance with car issues, including battery problems. One customer praised an employee for going above and beyond by checking a battery and helping jump-start a vehicle. While many reviews highlight the friendly service, some users have mentioned that the store's operating hours can be confusing, and improvements could be made in this area. Overall, O'Reilly Auto Parts in New Britain stands out for its customer service and range of products, making it a preferred choice for auto parts needs.
Always very helpful. My go to place for auto parts.
April 2025
Dylan the manager was super attentive !
Fixed an issue I was having for the past few days .
Very courteous check him out !
March 2025
Everyone here is so kind! Victoria, Peggy and Willie helped me out in a jam in the middle of a rainstorm and I am so grateful! They were so helpful and informative, definitely going to them for my auto parts from here on out!
