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August 2024 by Rubearch Boursiquot
Julien told me to come in to then tell me they can't do it drove 30 min out
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August 2024 by Reiji Hiragizawa
Excellent service! Julian was very efficient and knowledgeable, getting me back on the road in no time! Greatly appreciated their professionalism.
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August 2024 by Sophia Woods
Wonderful experience and that doesn’t come easily when you’re having tire issues (or at auto body shops in general)!! Julian was very knowledgeable and helpful, he immediately located where the leak was coming from and the guys worked quickly to fix it for me! Highly recommend this Monro location!
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August 2024 by Anne
Outstanding service by Julian and Akeim. It was clear that they were knowledgeable and on top of that super personable. Thanks so much!!
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August 2024 by chrisjoel joel
Great place to take take your vehicle to get checked or worked on, man named Julian helped me a lot with desk service and a good deal. Can’t go wrong with this shop. Blessings for all ????
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August 2024 by John M
A+. Monro did an oil change on my CTS-V. The manager was very nice and polite as was the Tech who changed it for me. Very professional. Will return again!
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August 2024 by Curtis Harvey
I've had my truck serviced here a few times, each time I've pointed them in the direction of the issue and they are able to pinpoint it quickly, call to give detailed information and cost and give provide accurate repair time estimates. They're reasonable and don't hold your vehicle hostage looking for other things to tell you about. If they do notice other items, they'll point it out to you when you pick up so you can see for yourself and make the decision on what to do about it. I'll continue trusting these guys with my vehicle in the future
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August 2024 by Faisal Hossain
Monro muffler and brake was very responsive to the needs of my vehicle and offered the best service and price possible. I highly recommend this place if you need work to your vehicle
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August 2024 by Tiffany Jackson
Ian and Julian, along with the rest of their team, were an extreme help when my car's battery unexpectedly died on my way to work. Their hospitality and knowledge was great and I was able to have my car repaired be back on the road with same day service. Huge thanks to everyone who helped me out in a bind! I'll definitely be back and recommending to others.
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July 2024 by Anthony Cartelli
Ian and Raven are the absolute best !!! Had me in and out with great customer service and was fast and efficient while doing the work on my car . I will definitely be back !!!! Thank you guys !!!!
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July 2024 by Jared Levy
Incredibly friendly, kind, helpful, and funny people. At Monro you’re in good hands !
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July 2024 by Douglas Amoah
Good job done,very experienced technician,the manager knows what he’s doing and they are so friendly and explain every bit of the situation to his customers.
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July 2024 by zhan7292 University of Minnesota
Great and efficient service. Way beyond my expectation. People are friendly and helpful. My friend recommended this place. I came for my tires and lamp. Lamp was fixed right away. They helped me find a few solutions for my tires, super duper helpful info. The owner explained every question I had, help me make reasonable choice and save my money. Really appreciate it.
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July 2024 by Hussein Mohamoud
Ian and the mechanics are great
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July 2024 by Jack Benjamin
I can’t say enough about Monro Auto in New Britain- mainly because of Ian. I hope Monro corporate reads Google reviews because Ian is a gem!
