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February 2024 by Joanne steacy bogan
The most unprofessional staff member I've had to deal with. Let me explain I wanted service and I wanted to keep my original phone number. When I finished she said What? Explained it all again. I asked her if she would work with me contacting Xfinity. Which was a excellent provider but I was moving and had no choice but to give them up. She said no she had to go pick up her child and I asked if there was anyone else and she said yes but he doesn't do phone number transfers. She got a pen, I'm pissed what kind of service is that!!! What she wanted my name? For what? To come back another day? I went to best buy and got excellent service. Metro T-Mobile sucks.
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July 2023 by Nick Vazquez
BEST metro around. Hands down
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May 2023 by Caleb Brown
If there was an option to put 0 stars I would. Terrible customer service. Terrible staff. Everyone is very ignorant. Needs better training and customer service..
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November 2022 by Mohamed Kassem
Bad bad customer service the girls the worked there at the day 10/31/22 second shift was so rude with me I wanted to buy SIM card for my new plan in she said they do not sell SIM cards what kind business is that I will not go there no more never going back to the store again I feel bad for the owner with those workers losing customers the girls bad customer service and they rude too
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September 2022 by Peter Dripchak
Very helpful and efficient. Transferring phones made easy!
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February 2022 by T Buckland
I went to this store today and the young lady was very helpful and professional!
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February 2022 by T B
I went to this Metro store today 02/21/22.The young lady who helped me was very professional and took care of the issue I had.
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November 2021 by Yara Benitez
The manager has the worst attitude!! Can’t give not even a smile the worst language she has really pour costumer service skills.
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September 2021 by Marcin Gora
good friendly workers
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July 2021 by mr think
Respectful employees with great information, Every plan was explained thoroughly,sure we be telling friends
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June 2021 by Amy Breton
Michael was awesome this morning helping me switch my phone to metro pcs, fast,friendly and professional.
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February 2021 by Dee Delgado
I had an excellent experience with Kiarra and Yavairies, I had trouble on my phone and Yavairies helped me out real fast, then I came in with my family and Kiarra gave me and my family a great deal for 3 phones and cases.
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February 2021 by Wanda Carrasquillo
Went to buy my son the AirPods and Yavairies was a great help in explaining the product in detail and making sure I left happy :) She’s great!!!!
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January 2021 by Destinie Marie
Idaliz is such a good worker she helped me pay my phone bill and presented great customer service!
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September 2020 by Jennifer Gonzalez
Great experience! Great customer service all around. Idaliz is by far the best! Really professional and knows exactly what she’s doing. Highly recommend!!
