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January 2024 by Alberta Marin
I enjoy very much your service I had an accident and the insurance rented me a car . After that I went there to rent a car for my son's birthday week . Thank you so much the service people was very nice and friendly picked me up and was in a car in minute. What a nice week running me errands and my son loved being able to go out for his birthday. Thank you to all that work there. A big plus car was clean and was wash window was clean . Everything about the car was great . Nice I will see you guys again . Thank you .??
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January 2024 by Richard DeMerchant Jr
I have generally encountered pretty good service at this location. Be aware though that the parking lot isn't very big and this tends to be a busy location. It's located at a busy intersection and at times getting in or out of the lot can be tricky.
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January 2024 by JULIAN NEGRON
Clean vehicle. They didn't have the on I reserved but gave me a vehicle close to my needs. Service was quick. No hassles and very professional.
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December 2023 by PD (Priscy)
Worst rental place who only want money! Beware
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November 2023 by Legend Hero
I asked for full coverage the guy said okay, asked if I had liability and collision I said yes. We then tells me alright you've got full coverage. I get into an accident 3 days later and find out all that was covered is the car. Doesn't sound like full coverage, really annoyed me, yet was asked to do a survey.
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November 2023 by Lucille Giammatteo
My Enterprise experience was excellent! Keanu Cummings was very helpful and professional.
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September 2023 by Lia Greenley
I went in thinking I was prepared for the rental, but I was wrong! Thankfully Keanu (Cummings) did everything he could on their end to make it work, definitely went above and beyond to get us on the road as quickly as possible. Happy customers!!
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September 2023 by Lia Antos
I went in thinking I was prepared for the rental, but I was wrong! Thankfully Keanu (Cummings) did everything he could on their end to make it work, definitely went above and beyond to get us on the road as quickly as possible. Happy customers!!
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September 2023 by angelica serrano
Poor service! The office Manager Brenden took two huge payments out of my account last week and this week, I asked him for an invoice on what he is charging for and he stated he CAN’T do that however, when I signed the contract to rent the vehicle everything was done digitally?! Unorganized and unprofessional! I’ll never rent from them again!
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September 2023 by Shaun Shemeth
They were quick and friendly with an awesome car! I will never go to any other rental place!
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August 2023 by Stephen Polezonis
Professional, friendly, cars readily available. When one wasn’t up to standards (smaller like a full ashtray) a new one was found right away.
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July 2023 by Andrzej
I rent the car from Enterprise through my insurance. All process was very smooth with no issues or problems. They even pick me up from the garage where I was repairing my car. I am very happy with their service.
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June 2023 by Colonb COLON
The manager is nothing friendly when you need help from him , I went to this place due to the higher charges for ezpass , explain wasn't my fault the system didn't read plus the car they provided me wasn't choose by me ,and is not fear for me to pay additional charges he just ignored and didn't recognize is their decision and responsibility because never I was informed . The rental was thru third party he just responded negatively to me .like he doesn't care, I have to paid not matters... and he just turned out .never go back to this office.
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May 2023 by Latasha Russell
The staff were very welcoming, we were in and out in no time. I would recommend the New Britain, CT location to anyone I know they have more of a selection than Newington but I was pleased by their customer service.
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April 2023 by Christine Ruiz
I recently rented a vehicle from Enterprise in New Britain, Ct .From the moment I was handed the keys (from Keanu) to turning in the vehicle, more than a month later, I was extremely happy with my experience.Everyone including the Manager, Connor , was very professional and easy to interact with . The car I rented was clean and ran well . No complaints whatsoever. I will look forward to renting with Enterprise in New Britain if the need arises again !Thank you Enterprise.What a great experience.?
