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December 2023 by George Bryant
KATIE C and the others have been very helpful to me. When it comes to buying a new phone or questions about your phone or making a payment they're very helpful especially the employee by the name of Katie C. She is smart and friendly and courteous
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September 2023 by Denise Butler
New customer. I purchased Moto G Pure phone 7/72023. The following day the phone freezes. I have to restart the phone several times a day in order to use phone. I took the phone back to the store to look at phone. After leaving the store phone continues to freeze multiple times per day.I use my phone mostly for talking and texting.What now? I've had this phone barely on month and it's useless.
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December 2021 by Diane Cassinari
Moe is possibly the best technical representative that ever served me in any phone store.He exhibited so much patience with my technical limitations, and remained so jovial throughout, I walked out of the store feeling like my day was better for having met him!Thank you, Moe!
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November 2021 by Ricky Wayne
Alondra help me better understand how to operate my phone she went above and beyond expectations and now I'm very grateful and happy with my phone and the services here at Cricket because of her technical knowledge.
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September 2021 by Marc Burns
Oscar helped me switch to a new phone.I’ve been avoiding getting a new phone because the switchover process is difficult to the point of impossibility for me.He was able to overcome all the glitches and obstacles.His competence makes this store worth specifically going to.
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March 2021 by Deyi Goiz
Ask for Roxy, that’s all I have to say!
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February 2021 by Tony D
The service here is great. Luis and Roxy made my visit to the store an awesome experience. I was very happy with my purchase of a new phone. Luis and Roxy were very professional and knowledgeable. I would definitely return with any further mobile phone needs.
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January 2021 by Edwin Torres
Good services guy at counter couldn't be more helpful. A real asset to the store.
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October 2020 by Jessica Fernandez
I went into the store today to purchase my 3 kids a phone !! On a budget and felt I would not have enough money for all of them. but your fantastic employee Roxy made sure I was able to get 3 phones all unlimited in my price range! She was very understanding and professional. She kept a smile the whole visit!! WORKING IN THE CUSTOMER SERVICE FIELD MYSELF I MUST SAY CRICKET IS LUCKY TO HAVE SUCH A GEM AS HERSELF. THANK YOU!!
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July 2020 by Celines Selander
Roxy was very quick and had awesome customer service! First time here and I am glad that she helped me -Great Service
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July 2020 by Sierra Brantley
I had such a wonderful experience switching over from AT&T!!!! Roxanne at the New Britain store seriously took the best care of me!!! She was so kind and so patient ! Great conversation, and just an overall amazing experience ! Thank you!!!
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June 2020 by Elizabeth J.
I worked with Roxy and switched my service from T-Mobile, what a great experience and a great network. I have an unlimited plan and the internet is soooo fast.
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March 2020 by Rakem Kato
Roxy was extremely helpful and patient she went above and beyond to make sure i left the store with the results i wanted her customer service skills encourages me to continue to be a client of this awesome company with awesome ppl like Roxy
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March 2020 by Angela Roldan
Roxy helped me switch over loved the transfer helped get me all my stuff over to my new phone
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November 2019 by Bess Jessop
Alondra switched me from Metro, set my phones up completely and got me more data for less!!!
